Utilities in <u>Penketh

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Your Complete Guide to Utilities in Penketh

If you just moved and have some questions about Penketh? Our complete guide to utilities in Penketh will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Penketh water and sewerage. Keep reading to learn everything about utilities in Penketh.

About Penketh, Cheshire

Penketh WA5 has a population of 8,699 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Penketh?

Penketh water services are supplied by United Utilities. Here are the main contact numbers for United Utilities:

How to get in touch with the water supplier in Penketh

Ringing a contact number for United Utilities is one of many options to discuss your Penketh water problems.

In the table below we have listed the main phone numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

Additionally, you can communicate with United Utilities, by composing a letter or sending an email. You can also send your request via the United Utilities website.

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Penketh

Water bill in Penketh

Water rates in Penketh are based on if your home has a water meter or not. It's easy to find out if your Penketh water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Penketh water rates will have a meter number listed on their water bills.

Metered Customers in Penketh

Customers who have a water meter installed at their Penketh property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of United Utilities. While the variable charges cover the usage at your Penketh home.

Unmetered Customers in Penketh

Customers who don't have a meter at their Penketh home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Penketh home.

As an unmetered customer, the rate you pay for water in Penketh is going to be based on the rateable value of your home. The rateable value of your Penketh water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, installing a water meter at your Penketh might work out cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Penketh?

The average water bill Penketh residents are being charged is £16.83 per month, which is £202 a year.

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How do I pay my Penketh water bill?

First, you must sign up and register with United Utilities. Once you've registered an account with United Utilities, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Penketh bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Penketh?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Penketh WA5, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Penketh Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Penketh have about their water supply.

Frequently Asked Questions About Water in Penketh

Is water from the tap in Penketh safe to drink?

Yes! You can drink the tap water in Penketh. You can rest assured that Penketh water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Penketh water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Penketh water to make it drinkable.

Where does the water in Penketh come from?

There are three main sources of water that supply Penketh:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Penketh

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Penketh is fewer than 60ppm, that means the water hardness in in Penketh is rated as soft water.

What does this mean?

The water supply to your home in Penketh contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Penketh.

Penketh No Water

If you don't have any running water in your Penketh home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Penketh.

If there is no water at your Penketh home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Penketh.

If your home has no cold water, not even a trickle, contact United Utilities for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the United Utilities website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for United Utilities, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Penketh water leak or flooding

Penketh water problems can include anything from a leak, a burst water main, or flooding in your Penketh home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Penketh property, you must do one of the following as soon as possible:

  1. Ring United Utilities regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the United Utilities website and fill in the form to report the problem.

Why does the water in Penketh taste strange?

If you find the taste or smell is different with your Penketh water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Penketh water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Penketh water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with United Utilities on the contact details above.

Broadband in Penketh WA5

Penkethinternet connected globe

The speed of your broadband connection at your Penketh home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average broadband speed for Penketh with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Penketh Average Download Speed Penketh Average Upload Speed
111.47 Mbps 19.07 Mbps
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The type of internet connection you have can affect the speed you get at your home in Penketh. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it is the only means of connection that's available.

What should you consider when searching for a broadband provider in Penketh?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. Don't worry, we've covered four main points that you should consider when searching for a broadband provider in Penketh.

Availability

The first thing to consider whilst searching for a broadband provider in Penketh is the issue of availability. The majority of homes in Penketh can take advantage of superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Penketh?

  • Fibre broadband
    • This is the fastest type of connection you can get in Penketh
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Penketh homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Penketh.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Penketh.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Penketh broadband price

Penketh broadband bill

Another important consideration is the monthly cost of broadband in Penketh. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you sign up to a internet connection in Penketh. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Penketh Broadband Reliability

The reliability of the broadband connection is in Penketh should also be considered, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to stay in touch with work is a priority.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Penketh home will be an important thing to consider.

Penketh broadband customer support

Finally, the technical support for your Penketh broadband internet is of utmost importance. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises then having solid customer service that is able to solve your issue efficiently and quickly is definitely something worth considering when you choose a broadband provider in Penketh.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Penketh have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Penketh?

The average speed of broadband in Penketh is:

Penketh Average Download Speed Penketh Average Upload Speed
111.47 Mbps 19.07 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Penketh, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Penketh home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Have a look at the following table to find out the kind of broadband speed you should take when signing up for broadband in Penketh.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone dialling code of Penketh

Corded telephone area code Penketh

The telephone dialling code, sometimes called the area code, for Penketh is 01806. When making a call to someone in Penketh, and you are not in the same area, you must add 01806 to the number you're calling.

How much does an 01806 Penketh call cost?

If you have a call plan with your landline or mobile, the phone call will probably be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Penketh

People living in Penketh are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Penketh home to the gas and electricity networks.

In many cases you will never need to ever contact the Penketh distribution network operator, but if you do, you can find the distribution network operator for Penketh in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Penketh

The electricity distribution network operator for Penketh is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Penketh

There are no power plants within a 10 mile radius of Penketh.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Close By Penketh

You might be wondering which municipalities are close to Penketh, in the table below you can see the five closest municipalities to Penketh.

Closest five municipalities to Penketh
Municipality Distance from Penketh
Padgate 3.01 miles