Utilities in <u>Pinkneys Green

Need help with your utilities in Pinkneys Green?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

A Complete Guide to Utilities in Pinkneys Green

Are you moving and want to know more about Pinkneys Green? Our comprehensive utilities guide to Pinkneys Green is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Pinkneys Green water and sewerage. Keep reading to learn everything about utilities in Pinkneys Green.

About Pinkneys Green, Berkshire

Pinkneys Green SL6 is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Pinkneys Green?

Pinkneys Green water services are supplied by Affinity Water. Here are the main contact numbers for Affinity Water, South East Water, Southern Water, and Thames Water:

Getting in touch with your water suppliers for Pinkneys Green

Speaking to an advisor at Affinity Water, South East Water or Southern Water is one of many contact methods to talk about your Pinkneys Green water issues.

Affinity Water telephone numbers

Below, you can find the principal telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

South East Water telephone numbers

Below, you can find the principal telephone numbers for South East Water general enquiries and emergencies.

South East Water contact number South East Water Emergency contact number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Pinkneys Green?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Pinkneys Green?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Southern Water telephone numbers

Below, you can find the principal telephone numbers for Southern Water general enquiries and emergencies.

Southern Water contact number Southern Water Emergency contact number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365

Thames Water telephone numbers

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Speaking to an advisor at Affinity Water is one of many contact methods to talk about your Pinkneys Green water issues.

Write to Affinity Water, South East Water, Southern Water or Thames Water

You can also get in touch with Affinity Water, South East Water, Southern Water or Thames Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Affinity Water, South East Water, Southern Water or Thames Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

If you prefer to send a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Southern Water

If you prefer to send a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

If you would like to email Southern Water, you must use the following email address:

Southern Water Email Address
customeraccounts@southernwater.co.uk

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Pinkneys Green

Water bill in Pinkneys Green

Water rates in Pinkneys Green depend on whether your home has a water meter or not. You can easily check if your Pinkneys Green water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Pinkneys Green water rates will have a meter number listed on their water bills.

Metered Customers in Pinkneys Green

Customers that have a water meter at their Pinkneys Green property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, Southern Water, or Thames Water. Whilst the variable charges are for the consumption at your Pinkneys Green home.

Unmetered Customers in Pinkneys Green

Customers that don't have a water meter at their Pinkneys Green home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Pinkneys Green home.

Water rates for unmetered customers in Pinkneys Green is based on the rateable value of your home. The rateable value of your Pinkneys Green water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Pinkneys Green might work out cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Pinkneys Green?

The average water bill Pinkneys Green residents are billed varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Per Year
Affinity Water £16.67 £200
South East Water £18.42 £221
Southern Water £14.25 £171
Thames Water £19.33 £232
water billSelectra blue

Expensive Pinkneys Green water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Pinkneys Green water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Pinkneys Green water bill?

You will first need to register with Affinity Water, South East Water, Southern Water, or Thames Water. Once you've registered an account with Affinity Water, South East Water, Southern Water, or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Pinkneys Green bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water, South East Water, Southern Water, or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Pinkneys Green?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Pinkneys Green SL6, your water suppliers are Affinity Water, South East Water, Southern Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Pinkneys Green Water Frequently Asked Questions

Below we have answered some common questions that customers in Pinkneys Green have about their water supply.

Frequently Asked Questions About Water in Pinkneys Green

Is water from the tap in Pinkneys Green safe to drink?

Yes! The tap water is safe to drink in Pinkneys Green. You can rest assured that Pinkneys Green water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Pinkneys Green water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Pinkneys Green water to make it drinkable.

Where does the water in Pinkneys Green come from?

There are three main sources of water that supply Pinkneys Green:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Pinkneys Green

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Pinkneys Green is more than 276ppm, that means the water hardness in Pinkneys Green is rated as very hard water.

What does this mean?

The water supply to your home in Pinkneys Green contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Pinkneys Green.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Pinkneys Green No Water

If you have no water in your Pinkneys Green home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Pinkneys Green.

If there is no water at your Pinkneys Green home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Pinkneys Green.

If you don't have any cold water, not even a trickle, contact Affinity Water, South East Water, Southern Water, or Thames Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Affinity Water, South East Water, Southern Water, or Thames Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Affinity Water, South East Water, Southern Water, or Thames Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Pinkneys Green water leak or flooding

Pinkneys Green water problems could be anything from a burst water main or flooding, to a leak in your Pinkneys Green home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Pinkneys Green property, you must do one of the following as soon as possible:

  1. Contact Affinity Water, South East Water, Southern Water, or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Affinity Water, South East Water, Southern Water, or Thames Water website and fill in the form to report the problem.

Why does the water in Pinkneys Green taste strange?

If you find the taste or smell is different with your Pinkneys Green water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Pinkneys Green water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Pinkneys Green water.

If you have questions about your water's taste, smell, or appearance, you can speak to Affinity Water, South East Water, Southern Water, or Thames Water via the contact channels listed above.

Broadband Speed in Pinkneys Green SL6

Pinkneys Greeninternet connected globe

The speed of your broadband connection at your Pinkneys Green home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average internet speed in Pinkneys Green with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Pinkneys Green Average Download Speed Pinkneys Green Average Upload Speed
88.10 Mbps 22.33 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Pinkneys Green?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Pinkneys Green?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The type of internet connection you have can have an effect on the speed you get in Pinkneys Green. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it's the only type of internet connection currently available.

Things to consider when searching for a broadband provider in Pinkneys Green?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Worry not, let's take a look at the top four points to think about when searching for a broadband provider in Pinkneys Green.

Availability

The first thing you need to think about whilst searching for a broadband provider in Pinkneys Green is the availability. Most homes in Pinkneys Green can take advantage of fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Pinkneys Green?

  • Fibre broadband
    • This is the fastest available internet connection in Pinkneys Green
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Pinkneys Green homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Pinkneys Green.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Pinkneys Green.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
blue sim cardSelectra blue

Unlimited data in Pinkneys Green?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Pinkneys Green?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Pinkneys Green broadband value for money

Pinkneys Green broadband bill

You also need to consider how much it costs for the broadband in Pinkneys Green. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal when you sign up for a internet connection in Pinkneys Green. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Pinkneys Green Broadband Reliability

The reliability of the broadband connection is in Pinkneys Green should also be considered, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're watching movies online or gaming online that without a reliable internet connection for your Pinkneys Green home is going to be important.

Pinkneys Green broadband customer support

Our final tip, the customer support of your Pinkneys Green broadband connection is really important. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue in a fast and efficient manner should be considered when you choose a broadband provider in Pinkneys Green.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Pinkneys Green have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Pinkneys Green?

The average broadband speed in Pinkneys Green is:

Pinkneys Green Average Download Speed Pinkneys Green Average Upload Speed
88.10 Mbps 22.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Pinkneys Green, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Pinkneys Green home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Check out the table below for a rough guide to what sort of download speed you should choose for a broadband service in Pinkneys Green.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Pinkneys Green

Corded telephone area code Pinkneys Green

The telephone dialling code, sometimes called the area code, for Pinkneys Green is 01806. When making a call to someone in Pinkneys Green, and you are not in the same area, you should add 01806 before the number you're trying to call.

How much does an 01806 Pinkneys Green call cost?

If calls are included with your mobile or landline tariff, the phone call should be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Pinkneys Green

People living in Pinkneys Green can choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Pinkneys Green home to the electricity grid and gas networks.

In many cases you won't need to speak to the Pinkneys Green distribution network operator, but if you do, you can quickly find out which DNO covers Pinkneys Green in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Pinkneys Green

The electricity distribution network operator for Pinkneys Green is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Pinkneys Green?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Pinkneys Green?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Pinkneys Green

There are no power plants within a 10 mile radius of Pinkneys Green.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Pinkneys Green

If you've ever wondered which municipalities are nearby Pinkneys Green, in the below table you will find the closest five municipalities to Pinkneys Green.