Utilities in <u>Plymtree

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Your Complete Guide to Utilities in Plymtree

If you've moved and have questions about Plymtree? Our utilities guide to Plymtree will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Plymtree water and sewerage. Keep reading to learn everything about utilities in Plymtree.

About Plymtree, Devon

Plymtree EX15 has a population of 618 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Plymtree?

Plymtree water services are provided by South West Water. In the table below are the contact numbers for South West Water:

How to get in touch with the water supplier in Plymtree

Speaking to an advisor at South West Water is just one method of contact to deal with your Plymtree water account.

Below, you can find the principal phone numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also get in touch with South West Water, either by email or with a letter in the post. You can also submit your request on the South West Water website.

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Water rates in Plymtree

Water bill in Plymtree

Water rates in Plymtree will vary depending on if your home has a water meter or not. You can easily check if your Plymtree water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Plymtree water rates will have a meter number listed on their water bills.

Metered Customers in Plymtree

Customers that have a water meter at their Plymtree home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges cover the consumption at your Plymtree home.

Unmetered Customers in Plymtree

Customers that don't have a water meter at their Plymtree home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Plymtree home.

Water rates for unmetered customers in Plymtree will be based on the rateable value of your home. The rateable value calculation of your Plymtree water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Plymtree might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Plymtree?

The average water bill Plymtree residents are billed is £18.17 monthly, which works out at £218 a year.

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How do I pay my Plymtree water bill?

You will first need to register with South West Water. After you've registered with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Plymtree bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Plymtree?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Plymtree EX15, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Plymtree Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Plymtree have about their water supply.

Frequently Asked Questions About Water in Plymtree

Is tap water in Plymtree safe to drink?

Yes! You can drink the tap water in Plymtree. You can rest assured that Plymtree water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Plymtree water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Plymtree water to make it drinkable.

Where does the water in Plymtree come from?

There are three main sources of water that supply Plymtree:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Plymtree

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Plymtree is over 201ppm, that means the water hardness in Plymtree is rated as hard water.

What does this mean?

The water supply to your home in Plymtree contains slightly elevated levels of minerals that cause hard water. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Plymtree.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Plymtree No Water

If you don't have any running water in your Plymtree home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Plymtree.

If there is no water at your Plymtree home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Plymtree.

If your home has no cold water, not even a trickle, contact South West Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the South West Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of South West Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Plymtree water leak or flooding

Plymtree water problems could be anything from flooding or a leak, to a burst water main in your Plymtree home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Plymtree property, you need to do one of the following as quickly as you can:

  1. Contact South West Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the South West Water website and fill in the form to report the problem.

Why does the water in Plymtree taste strange?

If you detect a difference in smell or taste of your Plymtree water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Plymtree water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Plymtree water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach South West Water using the contact information above.

Broadband Speed in Plymtree EX15

Plymtreeinternet connected globe

The broadband speed you get at your Plymtree home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average internet speed in Plymtree with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Plymtree Average Download Speed Plymtree Average Upload Speed
44.77 Mbps 12.77 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Plymtree. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one available.

What to look for when choosing an internet provider in Plymtree?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. Worry not, we've covered four main points that you should consider when choosing an internet provider in Plymtree.

Availability

The first thing to consider when choosing an internet provider in Plymtree is what's available. Most homes in Plymtree can take advantage of superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Plymtree?

  • Fibre broadband
    • This is the fastest available internet connection in Plymtree
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Plymtree homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Plymtree.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Plymtree.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Plymtree broadband value for money

Plymtree broadband bill

You should also think about the price you pay for broadband in Plymtree. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer when you sign up for a broadband connection in Plymtree. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike that has affected millions of customers.

Plymtree Broadband Reliability

The reliability of the broadband connection is in Plymtree must also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to stay in touch with work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Plymtree home is something to think about.

Plymtree broadband technical support

Finally, the customer support of your Plymtree broadband connection is extremely important. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises then having solid customer service that can deal with your problem quickly and efficiently should be considered when you choose a broadband provider in Plymtree.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Plymtree have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Plymtree?

The average internet speed in Plymtree is:

Plymtree Average Download Speed Plymtree Average Upload Speed
44.77 Mbps 12.77 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Plymtree, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Plymtree property. This means it's very fast and extremely reliable. Currently, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Check out the table below for a rough guide to which speed you should choose when getting connected in Plymtree.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Plymtree

Corded telephone area code Plymtree

The telephone area code, sometimes called the landline dialling code, for Plymtree is 01806. When making a call to someone in Plymtree, and you are not in the same area, you should add 01806 to the number you'd like to call.

How much does an 01806 Plymtree call cost?

If you have calls included with your landline or mobile tariff, the cost of the call will probably be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Plymtree

Residents of Plymtree can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Plymtree home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Plymtree distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Plymtree in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Plymtree

The electricity distribution network operator for Plymtree is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Plymtree

There are no power plants within a 10 mile radius of Plymtree.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Plymtree

Perhaps you're wondering which towns and cities are nearby Plymtree, in the table below you can see the five closest municipalities to Plymtree.

Closest five municipalities to Plymtree
Municipality Distance from Plymtree
Tiverton 5.88 miles
Woodbury 6.53 miles
Clyst St. Mary 6.53 miles
Honiton 7.2 miles
Ottery Saint Mary 8.61 miles