Your Complete Guide to Utilities in Pool

If you just moved and have some questions about Pool? Our complete guide to utilities in Pool will explain in detail everything about broadband, area codes, power generation and energy distributors, and Pool water and sewerage. Keep reading to learn everything about utilities in Pool.

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About Pool, North Yorkshire

Pool LS21 has a population of 1,935 and is located in the county of North Yorkshire. North Yorkshire has a population of 1,158,816 people.

Who supplies my water in Pool?

Pool water utilities are supplied by Yorkshire Water. In the table below are the contact numbers for Yorkshire Water:

Getting in touch with your water supplier for Pool

Calling a phone number for Yorkshire Water is one of many options to discuss your Pool water problems.

In the table below we have listed the main contact numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water telephone number Yorkshire Water Emergency telephone number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365

Write to Yorkshire Water

You can also get in touch with Yorkshire Water, either by email or with a letter in the post. You can also submit your request on the Yorkshire Water website.

If you prefer to write a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ
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Water rates in Pool

Water bill in Pool

Water rates in Pool are based on if your home has a water meter or not. It's easy to find out if your Pool water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Pool water rates will have a meter number listed on their water bills.

Metered Customers in Pool

Customers that have a water meter at their Pool house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Yorkshire Water. While the variable charges cover the usage at your Pool home.

Unmetered Customers in Pool

Customers that don't have a water meter at their Pool home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Pool home.

As an unmetered customer, the rate you pay for water in Pool will be based on the rateable value of your home. The rateable value of your Pool water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, installing a water meter at your Pool could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Pool?

The average water bill Pool residents are being charged is £15.50 monthly, which works out at £186 a year.

How do I pay my Pool water bill?

First, you must sign up and register with Yorkshire Water. After you register your details with Yorkshire Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Pool bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Yorkshire Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Pool?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Pool LS21, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Pool Water Frequently Asked Questions

Below we have answered some common questions that customers in Pool have about their water supply.

Frequently Asked Questions About Water in Pool

Is tap water in Pool safe to drink?

Yes! You can drink the tap water in Pool. You can rest assured that Pool water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Pool water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Pool water to make it drinkable.

Where does the water in Pool come from?

There are three main sources of water that supply Pool:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Pool

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Pool is fewer than 60ppm, that makes the water hardness in in Pool is rated as soft water.

What does this mean?

The water being supplied to your home in Pool contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

Selectra recommends

You don't need to add a water softener to the water in Pool.

Pool No Water

If there isn't any running water in your Pool home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Pool.

If there is no water at your Pool home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Pool.

If you don't have any cold water, not even a trickle, contact Yorkshire Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Yorkshire Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Yorkshire Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Pool water leak or flooding

Pool water problems can include anything from flooding or a leak, to a burst water main in your Pool home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Pool property, you must do one of the following as soon as possible:

  1. Ring Yorkshire Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Yorkshire Water website and fill out the online form.

Why does the water in Pool taste strange?

If you notice a change in taste or smell with your Pool water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Pool water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Pool water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Yorkshire Water using the contact information above.

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Broadband in Pool LS21

Poolinternet connected globe

The speed of your internet connection at your Pool home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and find out how it compares to the average broadband speed for Pool with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Pool Average Download Speed Pool Average Upload Speed
72.70 Mbps 16.28 Mbps
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The internet connection type you have can have an effect on the speed you get in Pool. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection that's available.

What should you consider when picking a broadband provider in Pool?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider might seem daunting at first. Worry not, we've covered four main points worth considering before picking a broadband provider in Pool.

Availability

The first point to bear in mind when picking a broadband provider in Pool is the issue of availability. The majority of homes in Pool should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Pool?

  • Fibre broadband
    • This is the fastest type of connection you can get in Pool
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Pool homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Pool.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Pool.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Pool broadband cost

Pool broadband bill

You should also think about the price you pay for broadband in Pool. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you sign up to a broadband connection in Pool. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Pool Broadband Reliability

The reliability of broadband in Pool also needs consideration, with many of us working from home full-time or just a few days per week, we need to have a reliable internet connection to do your work is really important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Pool home will be an important thing to consider.

Pool broadband customer service

Lastly, the technical support for your Pool broadband connection is extremely important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem efficiently and quickly is definitely something worth considering when making a decision for a broadband internet provider in Pool.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Pool have about broadband internet.

Broadband FAQs

Is the internet fast in Pool?

The average speed of broadband in Pool is:

Pool Average Download Speed Pool Average Upload Speed
72.70 Mbps 16.28 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Pool, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Pool home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Take a look at this table to find out the kind of broadband speed you should pick when getting connected in Pool.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

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What's the landline area code in Pool

Corded telephone area code Pool

The telephone dialling code, sometimes called the area code, for Pool is 0113. If you call someone in Pool, and you're located in a different region, you will need to add 0113 to the number you're calling.

How much does an 0113 Pool call cost?

If you have a call plan with your landline or mobile, then the call cost is likely to be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Pool

Residents in Pool are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Pool home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Pool distribution network operator, but if you do, you can find the distribution network operator for Pool below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Pool

The electricity distribution network operator for Pool is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email [email protected]
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Pool

There are no power plants within a 10 mile radius of Pool.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Pool

Perhaps you're wondering which towns and cities are nearby Pool, in the table below you can see the five nearest towns and cities to Pool.

Closest five municipalities to Pool
Municipality Distance from Pool
Otley -
Guiseley 2.23 miles
Rawdon 2.99 miles
Yeadon 2.99 miles
Idle 4.56 miles