Your Complete Guide to Utilities in Popley

If you've moved and have questions about Popley? Our complete guide to utilities in Popley will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Popley water and sewerage. Keep reading to learn everything about utilities in Popley.

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About Popley, Hampshire

Popley RG24 has a population of 10,025 and is located in the county of Hampshire. Hampshire has a population of 1,844,245 people.

Who supplies my water in Popley?

Popley water utilities are supplied by South East Water. Below are the main phone numbers for South East Water, and Thames Water:

Getting in touch with your water suppliers for Popley

Ringing a contact number for South East Water or Thames Water is just one method of contact to discuss your Popley water problems.

South East Water contact numbers

Below, you can find the principal contact numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365

Thames Water contact numbers

Below, you can find the principal contact numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

You can also write to South East Water or Thames Water, you have the choice of posting a letter or sending an email. You can also submit your request on the South East Water or Thames Water website.

South East Water

Customer that want to post a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you should use the following email address:

Thames Water Email Address
[email protected]
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Water rates in Popley

Water bill in Popley

Water rates in Popley are based on if your home has a water meter or not. It's easy to find out if your Popley water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Popley water rates will have a meter number listed on their water bills.

Metered Customers in Popley

Customers who have a water meter installed at their Popley house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South East Water or Thames Water. While the variable charges cover the usage at your Popley home.

Unmetered Customers in Popley

Customers who don't have a meter at their Popley home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Popley home.

The rate unmetered customers pay for water in Popley is based on the rateable value of your home. The rateable value part of your Popley water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Popley could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Popley?

The average water bill Popley residents are being charged will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Monthly Average Water Bill Annually
South East Water £18.42 £221
Thames Water £19.33 £232

How do I pay my Popley water bill?

You will first need to register with South East Water or Thames Water. After you register your details with South East Water or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Popley bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your South East Water or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Popley?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Popley RG24, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Popley Water Frequently Asked Questions

Below we have answered some common questions that customers in Popley have about their water supply.

Frequently Asked Questions About Water in Popley

Is the tap water in Popley safe to drink?

Yes! It's safe to drink the tap water in Popley. You can rest assured that Popley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Popley water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Popley water to make it drinkable.

Where does the water in Popley come from?

There are three main sources of water that supply Popley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Popley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Popley is higher than 276ppm, that means the water hardness in Popley is rated as very hard water.

What does this mean?

The water supply to your home in Popley contains a higher amount of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Popley.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Popley No Water

If there isn't any running water in your Popley home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Popley.

If there is no water at your Popley home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Popley.

If there is no cold water, not even a trickle, contact South East Water or Thames Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the South East Water or Thames Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for South East Water or Thames Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Popley water leak or flooding

Popley water problems might include anything from a burst water main or flooding, to a leak in your Popley home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Popley property, you should try to do one of the following as long as it's safe to do so:

  1. Ring South East Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the South East Water or Thames Water website and fill out the online form.

Why does the water in Popley taste strange?

If you notice a change in taste or smell with your Popley water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Popley water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Popley water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach South East Water or Thames Water on the contact details above.

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Broadband Speed in Popley RG24

Popleyinternet connected globe

The speed of your internet connection at your Popley home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average internet speed in Popley with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Popley Average Download Speed Popley Average Upload Speed
96.75 Mbps 20.50 Mbps
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The internet connection type you have can affect the speed you get at your home in Popley. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one that's available.

What should you consider when choosing an internet provider in Popley?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've listed the four important points worth considering before choosing an internet provider in Popley.

Availability

The first thing to consider when choosing an internet provider in Popley is the issue of availability. The majority of homes in Popley can take advantage of fibre or 'superfast' broadband connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Popley?

  • Fibre broadband
    • This is the fastest available internet connection in Popley
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Popley homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Popley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Popley.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Popley broadband price

Popley broadband bill

You should also think about the monthly cost of broadband in Popley. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer when you sign up for a broadband connection in Popley. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Popley Broadband Reliability

The reliability of the broadband connection is in Popley also needs consideration, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Popley home will be an important thing to consider.

Popley broadband technical support

Lastly, the customer support of your Popley internet connection is really important. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem efficiently and quickly is definitely something worth considering when you choose a broadband provider in Popley.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Popley have about their internet connection.

Broadband FAQs

What's the average broadband speed in Popley?

The average speed of broadband in Popley is:

Popley Average Download Speed Popley Average Upload Speed
96.75 Mbps 20.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Popley, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Popley house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

What speed internet is best for me?

That would depend on how you will use the internet. Take a look at this table to find out which speed you should take when getting connected in Popley.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

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What's the telephone area code for Popley

Corded telephone area code Popley

The telephone area code, sometimes called the landline dialling code, for Popley is 01806. When making a call to someone in Popley, and you are not in the same area, you must add 01806 to the number you'd like to call.

How much does an 01806 Popley call cost?

If you have a call plan with your landline or mobile, the cost of the call is likely to be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Popley

Residents in Popley are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Popley home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Popley distribution network operator, but should the need arise, you can find the distribution network operator for Popley below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Popley

The electricity distribution network operator for Popley is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email [email protected]
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Popley

There are no power plants within a 10 mile radius of Popley.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Popley

If you've ever wondered which municipalities are nearby Popley, we've found the five nearest towns and cities to Popley.

Closest five municipalities to Popley
Municipality Distance from Popley
Sherborne St John -
Eastrop 1.46 miles
Black Dam 1.46 miles
Basingstoke 1.46 miles
Buckskin 3.14 miles