Utilities in <u>Port Sunlight

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A Complete Guide to Utilities in Port Sunlight

If you've moved and have questions about Port Sunlight? Our complete guide to utilities in Port Sunlight is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Port Sunlight water and sewerage. Keep reading to learn everything about utilities in Port Sunlight.

About Port Sunlight, Cheshire

Port Sunlight CH62 has a population of 1,450 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Port Sunlight?

Port Sunlight water utilities are supplied by United Utilities. In the table below are the contact numbers for United Utilities:

How to reach your water provider in Port Sunlight

Speaking to an advisor at United Utilities is just one method of contact to discuss your Port Sunlight water issues.

In the table below you will find the telephone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

You can also get in touch with United Utilities, by composing a letter or sending an email. You can even send your message through the United Utilities website.

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Water rates in Port Sunlight

Water bill in Port Sunlight

Water rates in Port Sunlight will vary depending on if your home has a water meter or not. It's easy to find out if your Port Sunlight water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Port Sunlight water rates will have a meter number listed on their water bills.

Metered Customers in Port Sunlight

Customers that have a water meter at their Port Sunlight home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of United Utilities. While the variable charges cover the usage at your Port Sunlight home.

Unmetered Customers in Port Sunlight

Customers who don't have a meter at their Port Sunlight home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Port Sunlight home.

Water rates for unmetered customers in Port Sunlight is based on the rateable value of your home. The rateable value calculation of your Port Sunlight water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Port Sunlight could be cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Port Sunlight?

The average water bill Port Sunlight residents are billed is £16.83 each month, that's £202 per year.

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How do I pay my Port Sunlight water bill?

First of all, you will need to register with United Utilities. After you've registered with United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Port Sunlight bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Port Sunlight?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Port Sunlight CH62, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Port Sunlight Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Port Sunlight have about their water supply.

Frequently Asked Questions About Water in Port Sunlight

Is the tap water in Port Sunlight safe to drink?

Yes! The tap water is safe to drink in Port Sunlight. You can rest assured that Port Sunlight water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Port Sunlight water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Port Sunlight water to make it drinkable.

Where does the water in Port Sunlight come from?

There are three main sources of water that supply Port Sunlight:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Port Sunlight

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Port Sunlight is below 60ppm, that makes the water hardness in in Port Sunlight is rated as soft water.

What does this mean?

The clean water supply to your home in Port Sunlight contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Port Sunlight.

Port Sunlight No Water

If you don't have any running water in your Port Sunlight home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Port Sunlight.

If there is no water at your Port Sunlight home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Port Sunlight.

If your home has no cold water, not even a trickle, contact United Utilities for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the United Utilities website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for United Utilities, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Port Sunlight water leak or flooding

Port Sunlight water problems could be anything from a burst water main or flooding, to a leak in your Port Sunlight home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Port Sunlight property, you should try to do one of the following as long as it's safe to do so:

  1. Contact United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the United Utilities website and fill in the form to report the problem.

Why does the water in Port Sunlight taste strange?

If you find the taste or smell is different with your Port Sunlight water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Port Sunlight water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Port Sunlight water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with United Utilities on the contact details above.

Internet in Port Sunlight CH62

Port Sunlightinternet connected globe

The broadband speed you get at your Port Sunlight home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and find out how it compares to the average connection speed for Port Sunlight with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Port Sunlight Average Download Speed Port Sunlight Average Upload Speed
79.85 Mbps 18.35 Mbps
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The internet connection type you have can affect your download and upload speed in Port Sunlight. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one that's available.

Things to consider when choosing an internet provider in Port Sunlight?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've listed the four important points that you should consider when choosing an internet provider in Port Sunlight.

Availability

The first thing you need to think about when choosing an internet provider in Port Sunlight is what's available. The majority of homes in Port Sunlight can take advantage of superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Port Sunlight?

  • Fibre broadband
    • This is fastest connection that's currently available in Port Sunlight
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Port Sunlight homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Port Sunlight.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Port Sunlight.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Port Sunlight broadband value for money

Port Sunlight broadband bill

Another important consideration is the monthly cost of broadband in Port Sunlight. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. It's important to read the fine print of the deal before you commit to a internet service in Port Sunlight. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Port Sunlight Broadband Reliability

The reliability of broadband in Port Sunlight also needs consideration, with many people working from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Port Sunlight home is going to be important.

Port Sunlight broadband technical support

Our final tip, the customer service of your Port Sunlight broadband connection is of utmost importance. You might never need to contact the internet service provider you choose, but should the need to contact them arises a provider with excellent customer service that can deal with your problem quickly and efficiently is definitely something worth considering when you choose a broadband provider in Port Sunlight.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Port Sunlight have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Port Sunlight?

The average speed of broadband in Port Sunlight is:

Port Sunlight Average Download Speed Port Sunlight Average Upload Speed
79.85 Mbps 18.35 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Port Sunlight, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Port Sunlight property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

What broadband speed do I need?

That would depend on what kind of internet user you are. Have a look at the following table for a rough guide to what sort of download speed you should choose when signing up for broadband in Port Sunlight.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the landline area code in Port Sunlight

Corded telephone area code Port Sunlight

The telephone area code, sometimes called the landline dialling code, for Port Sunlight is 0151. If you call someone in Port Sunlight, and you are in a different area, you should add 0151 to the number you'd like to call.

How much does an 0151 Port Sunlight call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call should be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have calls included in your tariff, you should ask your provider before you make the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Port Sunlight

Residents of Port Sunlight are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Port Sunlight home to the gas network and electricity grid.

More often than not you won't need to speak to the Port Sunlight distribution network operator, but should you ever need to, you can find the distribution network operator for Port Sunlight below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Port Sunlight

The electricity distribution network operator for Port Sunlight is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Port Sunlight

There are no power plants within a 10 mile radius of Port Sunlight.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Port Sunlight

You might be wondering which municipalities are within reach of Port Sunlight, we've found the five closest municipalities to Port Sunlight.

Closest five municipalities to Port Sunlight
Municipality Distance from Port Sunlight
Bromborough -
Eastham -
New Ferry -
Little Sutton 2.12 miles
Childer Thornton 2.12 miles