Utilities in <u>Powburn

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Your Complete Guide to Utilities in Powburn

Are you moving and want to know more about Powburn? Our comprehensive utilities guide to Powburn will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Powburn water and sewerage. Keep reading to learn everything about utilities in Powburn.

About Powburn, Northumberland

Powburn NE66 is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Powburn?

Powburn water utilities are supplied by Northumbrian Water. Here are the main contact numbers for Northumbrian Water:

How to get in touch with the water supplier in Powburn

Calling a phone number for Northumbrian Water is one of many contact methods to talk about your Powburn water account.

In the table below you will find the phone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water phone number Northumbrian Water Emergency phone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also get in touch with Northumbrian Water, by composing a letter or sending an email. You can also submit your request on the Northumbrian Water website.

Customer that want to post a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Northumbrian Water, you can use the email address below:

Northumbrian Water Email Address
care@nwl.co.uk

Price of water in Powburn

Water bill in Powburn

Water rates in Powburn are based on if your home has a water meter or not. You can easily check if your Powburn water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Powburn water rates will have a meter number listed on their water bills.

Metered Customers in Powburn

Customers with a water meter at their Powburn house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. Whilst the variable charges are for the consumption at your Powburn home.

Unmetered Customers in Powburn

Customers who don't have a meter at their Powburn home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Powburn home.

Water rates for unmetered customers in Powburn is going to be based on the rateable value of your home. The rateable value of your Powburn water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Powburn may save you money.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Powburn?

The average water bill Powburn residents are billed is £14.83 monthly, which works out at £178 a year.

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How do I pay my Powburn water bill?

First of all, you will need to register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Powburn bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Northumbrian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Powburn?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Powburn NE66, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Powburn Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Powburn have about their water supply.

Frequently Asked Questions About Water in Powburn

Is water from the tap in Powburn safe to drink?

Yes! The tap water is safe to drink in Powburn. You can rest assured that Powburn water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Powburn water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Powburn water to make it drinkable.

Where does the water in Powburn come from?

There are three main sources of water that supply Powburn:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Powburn

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Powburn is fewer than 60ppm, that makes the water hardness in in Powburn is rated as soft water.

What does this mean?

The water supply to your home in Powburn contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Powburn.

Powburn No Water

If there isn't any running water in your Powburn home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Powburn.

If there is no water at your Powburn home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Powburn.

If there is no cold water, not even a trickle, contact Northumbrian Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Northumbrian Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Northumbrian Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Powburn water leak or flooding

Powburn water problems could be anything from a leak, a burst water main, or flooding in your Powburn home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Powburn property, you need to do one of the following as quickly as you can:

  1. Call Northumbrian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Northumbrian Water website and fill out the online form.

Why does the water in Powburn taste strange?

If you notice a change in taste or smell with your Powburn water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Powburn water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Powburn water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Northumbrian Water via the contact channels listed above.

Internet in Powburn NE66

Powburninternet connected globe

The speed of your broadband connection at your Powburn home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average connection speed for Powburn with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Powburn Average Download Speed Powburn Average Upload Speed
42.10 Mbps 10.60 Mbps
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The internet connection type you have can affect your download and upload speed in Powburn. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection currently available.

What to look for when choosing an internet provider in Powburn?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. Worry not, we've listed the four important points worth considering before choosing an internet provider in Powburn.

Availability

The first point to bear in mind before choosing an internet provider in Powburn is the issue of availability. Most homes in Powburn can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Powburn?

  • Fibre broadband
    • This is the fastest type of connection you can get in Powburn
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Powburn homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Powburn.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Powburn.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Powburn broadband price

Powburn broadband bill

Another important consideration is how much it costs for the broadband in Powburn. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal before you commit to a broadband connection in Powburn. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Powburn Broadband Reliability

The reliability of the broadband connection is in Powburn also needs consideration, with many people working from home either full-time or part-time, we need to have a reliable internet connection to do your work is a priority.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Powburn home is something to think about.

Powburn broadband technical support

Finally, the customer service of your Powburn broadband connection is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query efficiently and quickly should be considered when you choose a broadband provider in Powburn.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Powburn ask about their broadband.

Broadband FAQs

Is the internet fast in Powburn?

The average broadband speed in Powburn is:

Powburn Average Download Speed Powburn Average Upload Speed
42.10 Mbps 10.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Powburn, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Powburn home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Have a look at the following table for a rough guide to the kind of broadband speed you should take when signing up for broadband in Powburn.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Powburn

Corded telephone area code Powburn

The telephone dialling code, sometimes called the area code, for Powburn is 01806. If you call someone in Powburn, and you are not in the same area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Powburn call cost?

If calls are included with your landline or mobile tariff, the cost of the call will probably be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Powburn

Residents in Powburn are able to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Powburn home to the electricity grid and gas networks.

Most of the time you won't need to contact the Powburn distribution network operator, but if you do, you can easily find out which DNO is responsible for Powburn right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Powburn

The electricity distribution network operator for Powburn is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Powburn

There are no power plants within a 10 mile radius of Powburn.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Powburn

You might be wondering which municipalities are nearby Powburn, we've found the five nearest towns and cities to Powburn.

Closest five municipalities to Powburn
Municipality Distance from Powburn
Alnwick -
Alnmouth -
Benthall 6.1 miles
North Sunderland 7.67 miles
Seahouses 7.67 miles