Utilities in <u>Prescot

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Your Complete Guide to Utilities in Prescot

If you just moved and have some questions about Prescot? Our complete guide to utilities in Prescot will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Prescot water and sewerage. Keep reading to learn everything about utilities in Prescot.

About Prescot, Merseyside

Prescot L34 has a population of 37,911 and is located in the county of Merseyside. Merseyside has a population of 1,423,065 people.

Who supplies my water in Prescot?

Prescot water utilities are supplied by United Utilities. Here are the main contact numbers for United Utilities:

Getting in touch with your water supplier for Prescot

Speaking to an advisor at United Utilities is one of many options to discuss your Prescot water account.

Below, you can find the principal contact numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

Additionally, you can communicate with United Utilities, either by email or with a letter in the post. You can also submit your request on the United Utilities website.

If you prefer to send a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Water rates in Prescot

Water bill in Prescot

Water rates in Prescot depend on whether your home has a water meter or not. It's easy to find out if your Prescot water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Prescot water rates will have a meter number listed on their water bills.

Metered Customers in Prescot

Customers with a water meter at their Prescot house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges are for the consumption at your Prescot home.

Unmetered Customers in Prescot

Customers that don't have a water meter at their Prescot home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Prescot home.

As an unmetered customer, the rate you pay for water in Prescot is based on the rateable value of your home. The rateable value part of your Prescot water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Prescot may save you money.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Prescot?

The average water bill Prescot residents are billed is £16.83 each month, that's £202 per year.

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How do I pay my Prescot water bill?

First of all, you will need to register with United Utilities. After you register your details with United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Prescot bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your United Utilities account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Prescot?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Prescot L34, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Prescot Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Prescot have about their water supply.

Frequently Asked Questions About Water in Prescot

Is the tap water in Prescot safe to drink?

Yes! You can drink the tap water in Prescot. You can rest assured that Prescot water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Prescot water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Prescot water to make it drinkable.

Where does the water in Prescot come from?

There are three main sources of water that supply Prescot:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Prescot

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Prescot is fewer than 60ppm, this means the water in in Prescot is rated as soft water.

What does this mean?

The clean water supply to your home in Prescot contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which means they should last longer.

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Water softener isn't needed at your home in Prescot.

Prescot No Water

If you have no water in your Prescot home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Prescot.

If there is no water at your Prescot home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Prescot.

If your home has no cold water, not even a trickle, contact United Utilities for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the United Utilities website for any information explaining why you have no water.
  2. Examine the Twitter account of United Utilities, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Prescot water leak or flooding

Prescot water problems can include anything from a burst water main or flooding, to a leak in your Prescot home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Prescot property, you need to do one of the following as quickly as you can:

  1. Call United Utilities regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the United Utilities website and fill out the online form.

Why does the water in Prescot taste strange?

If you find the taste or smell is different with your Prescot water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Prescot water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Prescot water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach United Utilities via the contact channels listed above.

Internet in Prescot L34

Prescotinternet connected globe

The speed of your internet connection at your Prescot home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test your internet speed and see how it compares to the average connection speed for Prescot with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Prescot Average Download Speed Prescot Average Upload Speed
101.13 Mbps 17.03 Mbps
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The internet connection type you have can affect your download and upload speed in Prescot. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection that's available.

What to look for when searching for a broadband provider in Prescot?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider might seem daunting at first. Worry not, let's take a look at the top four points to think about when searching for a broadband provider in Prescot.

Availability

The first point to bear in mind when searching for a broadband provider in Prescot is the availability. The majority of homes in Prescot should be able to enjoy superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Prescot?

  • Fibre broadband
    • This is fastest connection that's currently available in Prescot
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Prescot homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Prescot.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Prescot.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Prescot broadband price

Prescot broadband bill

You should also think about how much it costs for the broadband in Prescot. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal before you commit to a internet connection in Prescot. Some providers will raise the price even whilst you're in contract. For example, recently there was a BT price hike that has affected millions of customers.

Prescot Broadband Reliability

The reliability of the broadband connection is in Prescot also needs consideration, with many people working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Prescot home is something to think about.

Prescot broadband customer support

Lastly, the customer support of your Prescot broadband internet is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them a high level of customer support that can deal with your problem in a fast and efficient manner is definitely something worth considering when making a decision for a broadband internet provider in Prescot.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Prescot ask about their broadband.

Broadband FAQs

Is the internet fast in Prescot?

The average broadband speed in Prescot is:

Prescot Average Download Speed Prescot Average Upload Speed
101.13 Mbps 17.03 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Prescot, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Prescot home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of homes in the UK .

What speed internet is best for me?

That would depend on what kind of internet user you are. Check out the table below for a rough guide to what sort of download speed you should take when getting connected in Prescot.

Usual Internet habits Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Prescot

Corded telephone area code Prescot

The telephone dialling code, sometimes called the area code, for Prescot is 01806. If you're calling somebody in Prescot, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Prescot call cost?

If you have a call plan with your landline or mobile tariff, the phone call is likely to be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Prescot

Residents in Prescot are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Prescot home to the gas and electricity networks.

Most of the time you won't need to contact the Prescot distribution network operator, but if you do, you can easily find out which DNO is responsible for Prescot right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Prescot

The electricity distribution network operator for Prescot is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Prescot

There are no power plants within a 10 mile radius of Prescot.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Prescot

Perhaps you're wondering which towns and cities are nearby Prescot, in the below table you will find the closest five municipalities to Prescot.

Closest five municipalities to Prescot
Municipality Distance from Prescot
Stockbridge Village 1.58 miles
West Derby 1.67 miles
Croxteth Park 1.67 miles
Croxteth 1.96 miles
Gillmoss 1.96 miles