Utilities in <u>Prestbury

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Your Complete Guide to Utilities in Prestbury

Are you moving and want to know more about Prestbury? Our complete guide to utilities in Prestbury will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Prestbury water and sewerage. Keep reading to learn everything about utilities in Prestbury.

About Prestbury, Cheshire

Prestbury SK10 has a population of 3,471 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Prestbury?

Prestbury water utilities are supplied by United Utilities. In the table below are the contact numbers for United Utilities:

How to get in touch with the water supplier in Prestbury

Ringing a contact number for United Utilities is one of many contact methods to discuss your Prestbury water problems.

In the table below you will find the phone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

Additionally, you can communicate with United Utilities, either by email or with a letter in the post. You can also send your request via the United Utilities website.

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Price of water in Prestbury

Water bill in Prestbury

Water rates in Prestbury will vary depending on if your home has a water meter or not. It's easy to find out if your Prestbury water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Prestbury water rates will have a meter number listed on their water bills.

Metered Customers in Prestbury

Customers who have a water meter installed at their Prestbury home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of United Utilities. While the variable charges cover the usage at your Prestbury home.

Unmetered Customers in Prestbury

Customers that don't have a water meter at their Prestbury home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Prestbury home.

As an unmetered customer, the rate you pay for water in Prestbury is based on the rateable value of your home. The rateable value part of your Prestbury water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, having a water meter installed at your Prestbury could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Prestbury?

The average water bill Prestbury residents are being charged is £16.83 each month, that's £202 annually.

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How do I pay my Prestbury water bill?

First, you must sign up and register with United Utilities. Once you've registered an account with United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Prestbury bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your United Utilities account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Prestbury?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Prestbury SK10, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Prestbury Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Prestbury have about their water supply.

Frequently Asked Questions About Water in Prestbury

Is water from the tap in Prestbury safe to drink?

Yes! The tap water is safe to drink in Prestbury. You can rest assured that Prestbury water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Prestbury water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Prestbury water to make it drinkable.

Where does the water in Prestbury come from?

There are three main sources of water that supply Prestbury:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Prestbury

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Prestbury is less than 60ppm, this means the water in in Prestbury is rated as soft water.

What does this mean?

The clean water supply to your home in Prestbury contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Prestbury.

Prestbury No Water

If there isn't any running water in your Prestbury home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Prestbury.

If there is no water at your Prestbury home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Prestbury.

If there is no cold water, not even a trickle, contact United Utilities for help. You can also try the following:

  1. Look at the "In Your Area" sections on the United Utilities website for any explanations as to why you have no water.
  2. Examine the Twitter account of United Utilities, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Prestbury water leak or flooding

Prestbury water problems can include anything from a burst water main or flooding, to a leak in your Prestbury home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Prestbury property, you need to do one of the following as quickly as you can:

  1. Call United Utilities whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the United Utilities website and fill in the form to report the problem.

Why does the water in Prestbury taste strange?

If you notice a change in taste or smell with your Prestbury water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Prestbury water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Prestbury water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach United Utilities on the contact details above.

Broadband in Prestbury SK10

Prestburyinternet connected globe

The speed of your broadband connection at your Prestbury home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and see if it matches the average broadband speed for Prestbury with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Prestbury Average Download Speed Prestbury Average Upload Speed
71.95 Mbps 12.70 Mbps
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The internet connection type you have can have an effect on the speed you get in Prestbury. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, in some remote parts of the UK it's the only type of internet connection that's available.

What should you consider when choosing an internet provider in Prestbury?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. Don't worry, we've covered four main points worth considering before choosing an internet provider in Prestbury.

Availability

The first thing to consider before choosing an internet provider in Prestbury is what's available. The majority of homes in Prestbury should have access to fibre or 'superfast' broadband connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Prestbury?

  • Fibre broadband
    • This is the fastest available internet connection in Prestbury
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Prestbury homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Prestbury.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Prestbury.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Prestbury broadband price

Prestbury broadband bill

You should also think about the monthly cost of broadband in Prestbury. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. We recommend you double check the small print of the offer before you sign up to a internet service in Prestbury. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Prestbury Broadband Reliability

The reliability of broadband in Prestbury also needs consideration, with many of us working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work can be extremely important.

When we're relaxing we're watching movies online or gaming online which without a reliable broadband connection at your Prestbury home will be an important thing to consider.

Prestbury broadband technical support

Finally, the customer service of your Prestbury broadband internet is extremely important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query quickly and efficiently is definitely something worth considering when selecting an internet provider in Prestbury.

Broadband FAQ

Below we've answered some our the most common questions that customers in Prestbury have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in Prestbury?

The average speed of broadband in Prestbury is:

Prestbury Average Download Speed Prestbury Average Upload Speed
71.95 Mbps 12.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Prestbury, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Prestbury house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

What broadband speed do I need?

That would depend on how you will use the internet. Take a look at this table to find out what sort of download speed you should take when getting connected in Prestbury.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the landline area code in Prestbury

Corded telephone area code Prestbury

The landline area code, sometimes called the dialling code, for Prestbury is 01806. If you're calling somebody in Prestbury, and you are in a different area, you must add 01806 before the number you're trying to call.

How much does an 01806 Prestbury call cost?

If you have a call plan with your landline or mobile, the cost of the call will probably be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Prestbury

Residents of Prestbury can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Prestbury home to the electricity grid and gas networks.

Most of the time you won't need to contact the Prestbury distribution network operator, but should the need arise, you can quickly find out which DNO covers Prestbury below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Prestbury

The electricity distribution network operator for Prestbury is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Prestbury

There are no power plants within a 10 mile radius of Prestbury.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Close By Prestbury

Perhaps you're wondering which towns and cities are close to Prestbury, in the table below you can see the five nearest towns and cities to Prestbury.

Closest five municipalities to Prestbury
Municipality Distance from Prestbury
Bollington -
Macclesfield -
Rainow -
Handforth 5.22 miles