Utilities in <u>Prudhoe

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Your Complete Guide to Utilities in Prudhoe

If you've moved and have questions about Prudhoe? Our complete guide to utilities in Prudhoe is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Prudhoe water and sewerage. Keep reading to learn everything about utilities in Prudhoe.

About Prudhoe, Northumberland

Prudhoe NE42 has a population of 10,853 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Prudhoe?

Prudhoe water services are provided by Northumbrian Water. In the table below are the contact numbers for Northumbrian Water:

How to get in touch with the water supplier in Prudhoe

Speaking to an advisor at Northumbrian Water is just one method of contact to discuss your Prudhoe water issues.

In the table below you will find the phone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water contact number Northumbrian Water Emergency contact number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also write to Northumbrian Water, by composing a letter or sending an email. You can also submit your request on the Northumbrian Water website.

Customer that want to post a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Northumbrian Water, you can use the email address below:

Northumbrian Water Email Address
care@nwl.co.uk

Price of water in Prudhoe

Water bill in Prudhoe

Water rates in Prudhoe will vary depending on if your home has a water meter or not. You can easily check if your Prudhoe water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Prudhoe water rates will have a meter number listed on their water bills.

Metered Customers in Prudhoe

Customers with a water meter at their Prudhoe house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Prudhoe home.

Unmetered Customers in Prudhoe

Customers without a meter at their Prudhoe home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Prudhoe home.

The rate unmetered customers pay for water in Prudhoe is based on the rateable value of your home. The rateable value calculation of your Prudhoe water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Prudhoe may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Prudhoe?

The average water bill Prudhoe residents are being charged is £14.83 per month, which is £178 annually.

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How do I pay my Prudhoe water bill?

You will first need to register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Prudhoe bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Prudhoe?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Prudhoe NE42, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Prudhoe Water Frequently Asked Questions

Below we have answered some common questions that customers in Prudhoe have about their water supply.

Frequently Asked Questions About Water in Prudhoe

Is tap water in Prudhoe safe to drink?

Yes! The tap water is safe to drink in Prudhoe. You can rest assured that Prudhoe water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Prudhoe water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Prudhoe water to make it drinkable.

Where does the water in Prudhoe come from?

There are three main sources of water that supply Prudhoe:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Prudhoe

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Prudhoe is fewer than 60ppm, this means the water in in Prudhoe is rated as soft water.

What does this mean?

The water being supplied to your home in Prudhoe contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which extends their lifespan.

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Water softener isn't needed at your home in Prudhoe.

Prudhoe No Water

If you don't have any running water in your Prudhoe home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Prudhoe.

If there is no water at your Prudhoe home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Prudhoe.

If you don't have any cold water, not even a trickle, contact Northumbrian Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Northumbrian Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Northumbrian Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Prudhoe water leak or flooding

Prudhoe water problems might include anything from a burst water main or flooding, to a leak in your Prudhoe home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Prudhoe property, you need to do one of the following as quickly as you can:

  1. Call Northumbrian Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Northumbrian Water website and complete the online form to report the issue.

Why does the water in Prudhoe taste strange?

If you find the taste or smell is different with your Prudhoe water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Prudhoe water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Prudhoe water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Northumbrian Water on the contact details above.

Broadband Speed in Prudhoe NE42

Prudhoeinternet connected globe

The speed of your broadband connection at your Prudhoe home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test your internet speed and see how it compares to the average internet speed in Prudhoe with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Prudhoe Average Download Speed Prudhoe Average Upload Speed
53.30 Mbps 10.65 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Prudhoe. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one that's available.

Things to consider when searching for a broadband provider in Prudhoe?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. Worry not, we've listed the four important points that you should consider when searching for a broadband provider in Prudhoe.

Availability

The first point to bear in mind before searching for a broadband provider in Prudhoe is what's available. Most homes in Prudhoe should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Prudhoe?

  • Fibre broadband
    • This is the fastest available internet connection in Prudhoe
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Prudhoe homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Prudhoe.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Prudhoe.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Prudhoe broadband cost

Prudhoe broadband bill

Another important consideration is the monthly cost of broadband in Prudhoe. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the terms and conditions of the deal when you sign up for a internet connection in Prudhoe. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

Prudhoe Broadband Reliability

How reliable the broadband is in Prudhoe must also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Prudhoe home is going to be important.

Prudhoe broadband customer support

Finally, the customer service of your Prudhoe internet connection is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that deals with your query quickly and efficiently should be considered when making a decision for a broadband internet provider in Prudhoe.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Prudhoe ask about their broadband.

Broadband FAQs

What's the average broadband speed in Prudhoe?

The average speed of broadband in Prudhoe is:

Prudhoe Average Download Speed Prudhoe Average Upload Speed
53.30 Mbps 10.65 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Prudhoe, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Prudhoe house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Check out the table below to find out the kind of broadband speed you should pick when signing up for broadband in Prudhoe.

Frequent internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Prudhoe

Corded telephone area code Prudhoe

The telephone dialling code, sometimes called the area code, for Prudhoe is 01661. If you're calling somebody in Prudhoe, and you're located in a different region, you should add 01661 to the number you'd like to call.

How much does an 01661 Prudhoe call cost?

If you have a call plan with your mobile or landline tariff, the phone call will probably be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Prudhoe

Residents in Prudhoe are free to choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Prudhoe home to the gas network and electricity grid.

Most of the time you won't need to contact the Prudhoe distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Prudhoe right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Prudhoe

The electricity distribution network operator for Prudhoe is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Prudhoe

There are no power plants within a 10 mile radius of Prudhoe.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Prudhoe

You might be wondering which municipalities are nearby Prudhoe, we've found the five closest municipalities to Prudhoe.

Closest five municipalities to Prudhoe
Municipality Distance from Prudhoe
Ovington -
Ovingham -
Wylam 1.7 miles
Ryton 2.85 miles
Crawcrook 2.85 miles