Utilities in <u>Pulford

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Your Complete Guide to Utilities in Pulford

If you just moved and have some questions about Pulford? Our complete guide to utilities in Pulford is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Pulford water and sewerage. Keep reading to learn everything about utilities in Pulford.

About Pulford, Cheshire

Pulford CH4 has a population of 272 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Pulford?

Pulford water utilities are supplied by Dee Valley Water. Here are the main contact numbers for Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, and United Utilities:

Getting in touch with your water suppliers for Pulford

Ringing a contact number for Dee Valley Water, Dwr Cymru Welsh Water or Severn Trent is one of many options to discuss your Pulford water issues.

Dee Valley Water phone numbers

Below, you can find the principal phone numbers for Dee Valley Water general enquiries and emergencies.

Dee Valley Water phone number Dee Valley Water Emergency phone number
0330 678 0679 0800 085 8033
Mon-Fri 8am-8pm, Sat 9am-3pm, Emergencies 24/7/365

Dwr Cymru Welsh Water phone numbers

Below, you can find the principal phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water phone number Dwr Cymru Welsh Water Emergency phone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Severn Trent phone numbers

Below, you can find the principal phone numbers for Severn Trent general enquiries and emergencies.

Severn Trent phone number Severn Trent Emergency phone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

United Utilities phone numbers

Below, you can find the principal phone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Ringing a contact number for Dee Valley Water is one of many options to discuss your Pulford water issues.

Write to Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities

Additionally, you can communicate with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities, you have the choice of posting a letter or sending an email. You can even send your message through the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities website.

Dee Valley Water

Customers that would rather email Dee Valley Water, you can use the email address below:

Dee Valley Water Email Address
waterregulations@hafrendyfrdwy.co.uk

Dwr Cymru Welsh Water

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

Customers that would rather email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Severn Trent

Customer that want to post a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

Customers that would rather email Severn Trent, you can use the email address below:

Severn Trent Email Address
customercare@severntrent.co.uk

United Utilities

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Water rates in Pulford

Water bill in Pulford

Water rates in Pulford will vary depending on if your home has a water meter or not. You can easily find out whether your Pulford water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Pulford water rates will have a meter number listed on their water bills.

Metered Customers in Pulford

Customers with a water meter at their Pulford home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities. While the variable charges cover the usage at your Pulford home.

Unmetered Customers in Pulford

Customers that don't have a water meter at their Pulford home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Pulford home.

As an unmetered customer, the rate you pay for water in Pulford is based on the rateable value of your home. The rateable value part of your Pulford water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Pulford could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Pulford?

The average water bill Pulford residents are being charged can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Per Year
Dee Valley Water - -
Dwr Cymru Welsh Water £15.17 £182
Severn Trent £16.58 £199
United Utilities £16.83 £202
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How do I pay my Pulford water bill?

First, you must sign up and register with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities. After you've registered with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Pulford bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Pulford?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Pulford CH4, your water suppliers are Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Pulford Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Pulford have about their water supply.

Frequently Asked Questions About Water in Pulford

Is tap water in Pulford safe to drink?

Yes! The tap water is safe to drink in Pulford. You can rest assured that Pulford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Pulford water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Pulford water to make it drinkable.

Where does the water in Pulford come from?

There are three main sources of water that supply Pulford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Pulford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Pulford is less than 60ppm, that makes the water hardness in in Pulford is rated as soft water.

What does this mean?

The water being supplied to your home in Pulford contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which extends their lifespan.

Selectra recommends

You shouldn't need to use a water softener at your home in Pulford.

Pulford No Water

If there isn't any running water in your Pulford home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Pulford.

If there is no water at your Pulford home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Pulford.

If your home has no cold water, not even a trickle, contact Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities website for any explanations as to why you have no water.
  2. Examine the Twitter account of Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Pulford water leak or flooding

Pulford water problems can include anything from a burst water main or flooding, to a leak in your Pulford home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Pulford property, you should try to do one of the following as long as it's safe to do so:

  1. Call Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities website and complete the online form to report the issue.

Why does the water in Pulford taste strange?

If you find the taste or smell is different with your Pulford water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Pulford water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Pulford water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities via the contact channels listed above.

Broadband in Pulford CH4

Pulfordinternet connected globe

The broadband speed you get at your Pulford home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average broadband speed for Pulford with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Pulford Average Download Speed Pulford Average Upload Speed
80.95 Mbps 18.05 Mbps
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The internet connection type you have can affect your download and upload speed in Pulford. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection that's available.

Things to consider when choosing an internet provider in Pulford?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. So picking the right internet provider could feel daunting. To ease the pressure, we've listed the four important points worth considering before choosing an internet provider in Pulford.

Availability

The first point to bear in mind when choosing an internet provider in Pulford is what's available. Whilst many homes in Pulford should be able to enjoy superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Pulford?

  • Fibre broadband
    • This is the fastest available internet connection in Pulford
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Pulford homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Pulford.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Pulford.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Pulford broadband cost

Pulford broadband bill

Another important consideration is how much it costs for the broadband in Pulford. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you sign up to a broadband connection in Pulford. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike which will be felt by millions of BT customers.

Pulford Broadband Reliability

The reliability of the broadband connection is in Pulford also needs consideration, with many people working from home either full-time or part-time, having a reliable internet connection to do your work is really important.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Pulford home is going to be important.

Pulford broadband technical support

Finally, the customer support of your Pulford broadband internet is really important. You might never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem quickly and efficiently is a strong plus when making a decision for a broadband internet provider in Pulford.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Pulford ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Pulford?

The average speed of broadband in Pulford is:

Pulford Average Download Speed Pulford Average Upload Speed
80.95 Mbps 18.05 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Pulford, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Pulford home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on how you will use the internet. Check out the table below to find out the kind of broadband speed you should pick when signing up for broadband in Pulford.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Pulford

Corded telephone area code Pulford

The landline area code, sometimes called the dialling code, for Pulford is 01806. If you call someone in Pulford, and you're located in a different region, you must add 01806 to the number you're calling.

How much does an 01806 Pulford call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call will probably be included with your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Pulford

Residents of Pulford are free to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Pulford home to the gas and electricity networks.

More often than not you won't need to contact the Pulford distribution network operator, but if you do, you can quickly find out which DNO covers Pulford below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Pulford

The electricity distribution network operator for Pulford is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Pulford

There are no power plants within a 10 mile radius of Pulford.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Pulford

If you've ever wondered which municipalities are within reach of Pulford, we've found the five nearest towns and cities to Pulford.