Your Complete Guide to Utilities in Puxton

Are you moving and want to know more about Puxton? Our complete guide to utilities in Puxton will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Puxton water and sewerage. Keep reading to learn everything about utilities in Puxton.

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About Puxton, Somerset

Puxton BS24 has a population of 359 and is located in the county of Somerset. Somerset has a population of 560,631 people.

Who supplies my water in Puxton?

Puxton water services are supplied by Bristol Water. In the table below are the contact numbers for Bristol Water:

How to get in touch with the water supplier in Puxton

Calling a phone number for Bristol Water is one of many contact methods to discuss your Puxton water account.

Below, you can find the principal phone numbers for Bristol Water general enquiries and emergencies.

Bristol Water contact number Bristol Water Emergency contact number
0345 600 3600 0345 702 3797
8am-8pm Mon-Fri, 8am-2pm Sat, Bank holidays 9am-5pm, Emergencies 24/7/365

Write to Bristol Water

You can also write to Bristol Water, either by email or with a letter in the post. You can also send your request via the Bristol Water website.

If you prefer to write a letter to Bristol Water can do so by writing to the Bristol Water address below:

Bristol Water Address
Customer Services, BWBSL, 1 Clevedon Walk
Bristol
BS48 1WA

Customers that would rather email Bristol Water, you can use the email address below:

Bristol Water Email Address
[email protected]
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Price of water in Puxton

Water bill in Puxton

Water rates in Puxton will vary depending on if your home has a water meter or not. You can easily find out whether your Puxton water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Puxton water rates will have a meter number listed on their water bills.

Metered Customers in Puxton

Customers who have a water meter installed at their Puxton property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Bristol Water. Whilst the variable charges cover the consumption at your Puxton home.

Unmetered Customers in Puxton

Customers who don't have a meter at their Puxton home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Puxton home.

The rate unmetered customers pay for water in Puxton is based on the rateable value of your home. The rateable value calculation of your Puxton water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Puxton could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Puxton?

The average water bill Puxton residents are billed is £16.83 per month, which is £202 annually.

How do I pay my Puxton water bill?

First, you must sign up and register with Bristol Water. After you've registered with Bristol Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Puxton bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Bristol Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Puxton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Puxton BS24, your water supplier is Bristol Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Puxton Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Puxton have about their water supply.

Frequently Asked Questions About Water in Puxton

Is tap water in Puxton safe to drink?

Yes! You can drink the tap water in Puxton. You can rest assured that Puxton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Puxton water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Puxton water to make it drinkable.

Where does the water in Puxton come from?

There are three main sources of water that supply Puxton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Puxton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Puxton is over 201ppm, that makes the water hardness in Puxton is rated as hard water.

What does this mean?

The water supply to your home in Puxton contains slightly elevated levels of minerals that cause hard water. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Puxton.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Puxton No Water

If there isn't any running water in your Puxton home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Puxton.

If there is no water at your Puxton home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Puxton.

If you don't have any cold water, not even a trickle, contact Bristol Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Bristol Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Bristol Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Puxton water leak or flooding

Puxton water problems might include anything from a burst water main or flooding, to a leak in your Puxton home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Puxton property, you need to do one of the following as quickly as you can:

  1. Call Bristol Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the Bristol Water website and fill in the form to report the problem.

Why does the water in Puxton taste strange?

If you detect a difference in smell or taste of your Puxton water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Puxton water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Puxton water.

If you have questions about your water's taste, smell, or appearance, you can speak to Bristol Water via the contact channels listed above.

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Broadband in Puxton BS24

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The broadband speed you get at your Puxton home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average broadband speed for Puxton with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Puxton Average Download Speed Puxton Average Upload Speed
51.75 Mbps 12.55 Mbps
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The type of internet connection you have can affect the speed you get at your home in Puxton. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection that's available.

What to look for when searching for a broadband provider in Puxton?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, we've covered four main points worth considering before searching for a broadband provider in Puxton.

Availability

The first point to bear in mind before searching for a broadband provider in Puxton is what's available. Whilst many homes in Puxton can take advantage of fibre or 'superfast' connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Puxton?

  • Fibre broadband
    • This is the fastest available internet connection in Puxton
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Puxton homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Puxton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Puxton.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Puxton broadband value for money

Puxton broadband bill

You also need to consider how much it costs for the broadband in Puxton. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you sign up to a internet connection in Puxton. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Puxton Broadband Reliability

The reliability of the broadband connection is in Puxton should also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work is a priority.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Puxton home is something to think about.

Puxton broadband customer support

Finally, the customer support of your Puxton internet connection is extremely important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query quickly and efficiently is a strong plus when you choose a broadband provider in Puxton.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Puxton have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Puxton?

The average internet speed in Puxton is:

Puxton Average Download Speed Puxton Average Upload Speed
51.75 Mbps 12.55 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Puxton, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Puxton property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

What broadband speed do I need?

It really does depend on how you will use the internet. Have a look at the following table for a rough guide to the kind of broadband speed you should choose for a broadband service in Puxton.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

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What's the landline area code in Puxton

Corded telephone area code Puxton

The telephone area code, sometimes called the landline dialling code, for Puxton is 01806. If you call someone in Puxton, and you are not in the same area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Puxton call cost?

If you have a call plan with your landline or mobile tariff, the phone call will probably be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Puxton

People living in Puxton can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the gas and electricity is going to be maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Puxton home to the electricity grid and gas networks.

Most of the time you won't need to contact the Puxton distribution network operator, but should you ever need to, you can find the distribution network operator for Puxton below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Puxton

The electricity distribution network operator for Puxton is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Puxton

There are no power plants within a 10 mile radius of Puxton.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Puxton

Perhaps you're wondering which towns and cities are close to Puxton, in the table below you can see the five nearest towns and cities to Puxton.