A Complete Guide to Utilities in Queen Adelaide

If you just moved and have some questions about Queen Adelaide? Our utilities guide to Queen Adelaide will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Queen Adelaide water and sewerage. Keep reading to learn everything about utilities in Queen Adelaide.

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About Queen Adelaide, Cambridgeshire

Queen Adelaide CB7 is located in the county of Cambridgeshire. Cambridgeshire has a population of 653,412 people.

Who supplies my water in Queen Adelaide?

Queen Adelaide water services are provided by Anglian Water. Below are the main phone numbers for Anglian Water, and Cambridge Water:

Getting in touch with your water suppliers for Queen Adelaide

Ringing a contact number for Anglian Water or Cambridge Water is one of many options to deal with your Queen Adelaide water problems.

Anglian Water contact numbers

Below, you can find the principal contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365

Cambridge Water contact numbers

Below, you can find the principal contact numbers for Cambridge Water general enquiries and emergencies.

Cambridge Water phone number Cambridge Water Emergency phone number
01223 706050 0800 316 7676
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

Write to Anglian Water or Cambridge Water

Additionally, you can communicate with Anglian Water or Cambridge Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Anglian Water or Cambridge Water website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you should use the following email address:

Anglian Water Email Address
[email protected]

Cambridge Water

If you prefer to write a letter to Cambridge Water can do so by writing to the Cambridge Water address below:

Cambridge Water Address
PO Box 7040, Green Lane
Walsall
WS1 9QG
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Cost of water in Queen Adelaide

Water bill in Queen Adelaide

Water rates in Queen Adelaide will vary depending on if your home has a water meter or not. It's easy to find out if your Queen Adelaide water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Queen Adelaide water rates will have a meter number listed on their water bills.

Metered Customers in Queen Adelaide

Customers who have a water meter installed at their Queen Adelaide home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water or Cambridge Water. While the variable charges cover the usage at your Queen Adelaide home.

Unmetered Customers in Queen Adelaide

Customers that don't have a water meter at their Queen Adelaide home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Queen Adelaide home.

As an unmetered customer, the rate you pay for water in Queen Adelaide is based on the rateable value of your home. The rateable value of your Queen Adelaide water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, installing a water meter at your Queen Adelaide might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Queen Adelaide?

The average water bill Queen Adelaide residents are billed varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Monthly Water Bill Average Annual Water Bill
Anglian Water £16.83 £202
Cambridge Water £12.33 £148

How do I pay my Queen Adelaide water bill?

First of all, you will need to register with Anglian Water or Cambridge Water. After you've registered with Anglian Water or Cambridge Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Queen Adelaide bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water or Cambridge Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Queen Adelaide?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Queen Adelaide CB7, your water suppliers are Anglian Water and Cambridge Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Queen Adelaide Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Queen Adelaide have about their water supply.

Frequently Asked Questions About Water in Queen Adelaide

Is water from the tap in Queen Adelaide safe to drink?

Yes! It's safe to drink the tap water in Queen Adelaide. You can rest assured that Queen Adelaide water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Queen Adelaide water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Queen Adelaide water to make it drinkable.

Where does the water in Queen Adelaide come from?

There are three main sources of water that supply Queen Adelaide:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Queen Adelaide

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Queen Adelaide is over 201ppm, that makes the water hardness in Queen Adelaide is rated as hard water.

What does this mean?

The water supply to your home in Queen Adelaide contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Queen Adelaide.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Queen Adelaide No Water

If you don't have any running water in your Queen Adelaide home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Queen Adelaide.

If there is no water at your Queen Adelaide home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Queen Adelaide.

If your home has no cold water, not even a trickle, contact Anglian Water or Cambridge Water for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Anglian Water or Cambridge Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Anglian Water or Cambridge Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Queen Adelaide water leak or flooding

Queen Adelaide water problems can include anything from a burst water main or flooding, to a leak in your Queen Adelaide home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Queen Adelaide property, you should try to do one of the following as long as it's safe to do so:

  1. Call Anglian Water or Cambridge Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Anglian Water or Cambridge Water website and complete the online form to report the issue.

Why does the water in Queen Adelaide taste strange?

If you notice a change in taste or smell with your Queen Adelaide water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Queen Adelaide water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Queen Adelaide water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Anglian Water or Cambridge Water using the contact information above.

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Internet in Queen Adelaide CB7

Queen Adelaideinternet connected globe

The broadband speed you get at your Queen Adelaide home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and see how it compares to the average broadband speed for Queen Adelaide with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Queen Adelaide Average Download Speed Queen Adelaide Average Upload Speed
63.40 Mbps 13.83 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Queen Adelaide. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it is the only means of connection available.

What should you consider when choosing an internet provider in Queen Adelaide?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider could feel daunting. Worry not, we've covered four main points that you should consider when choosing an internet provider in Queen Adelaide.

Availability

The first thing to consider whilst choosing an internet provider in Queen Adelaide is what's available. The majority of homes in Queen Adelaide should have access to superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Queen Adelaide?

  • Fibre broadband
    • This is fastest connection that's currently available in Queen Adelaide
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Queen Adelaide homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Queen Adelaide.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Queen Adelaide.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Queen Adelaide broadband value for money

Queen Adelaide broadband bill

Another important consideration is the price you pay for broadband in Queen Adelaide. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal before you sign up to a broadband connection in Queen Adelaide. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Queen Adelaide Broadband Reliability

The reliability of broadband in Queen Adelaide must also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to do your work is a priority.

When we're relaxing we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Queen Adelaide home will be an important thing to consider.

Queen Adelaide broadband technical support

Lastly, the customer support of your Queen Adelaide broadband internet is really important. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises then having solid customer service that is able to solve your issue quickly and efficiently is definitely something worth considering when selecting an internet provider in Queen Adelaide.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Queen Adelaide have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Queen Adelaide?

The average speed of broadband in Queen Adelaide is:

Queen Adelaide Average Download Speed Queen Adelaide Average Upload Speed
63.40 Mbps 13.83 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Queen Adelaide, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Queen Adelaide house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on how you will use the internet. Take a look at this table for a rough guide to what sort of download speed you should choose when signing up for broadband in Queen Adelaide.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

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What's the telephone area code for Queen Adelaide

Corded telephone area code Queen Adelaide

The landline area code, sometimes called the dialling code, for Queen Adelaide is 01806. If you call someone in Queen Adelaide, and you are not in the same area, you must add 01806 to the number you're calling.

How much does an 01806 Queen Adelaide call cost?

If you have calls included with your landline or mobile, the cost of the call is likely to be included with your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Queen Adelaide

Residents of Queen Adelaide are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be distributed and taken care of by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Queen Adelaide home to the gas network and electricity grid.

More often than not you won't need to contact the Queen Adelaide distribution network operator, but should the need arise, you can find the distribution network operator for Queen Adelaide in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Queen Adelaide

The electricity distribution network operator for Queen Adelaide is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Queen Adelaide

There are no power plants within a 10 mile radius of Queen Adelaide.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Queen Adelaide

If you've ever wondered which municipalities are nearby Queen Adelaide, in the table below you can see the five closest municipalities to Queen Adelaide.