Utilities in <u>Queensbury

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A Complete Guide to Utilities in Queensbury

If you've moved and have questions about Queensbury? Our utilities guide to Queensbury will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Queensbury water and sewerage. Keep reading to learn everything about utilities in Queensbury.

About Queensbury, West Yorkshire

Queensbury BD13 has a population of 16,273 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Queensbury?

Queensbury water services are provided by Yorkshire Water. Here are the main contact numbers for Yorkshire Water:

How to get in touch with the water supplier in Queensbury

Ringing a contact number for Yorkshire Water is just one method of contact to deal with your Queensbury water account.

In the table below you will find the phone numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water contact number Yorkshire Water Emergency contact number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

Additionally, you can communicate with Yorkshire Water, by composing a letter or sending an email. You can even send your message through the Yorkshire Water website.

Customer that want to post a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Price of water in Queensbury

Water bill in Queensbury

Water rates in Queensbury are based on if your home has a water meter or not. You can easily check if your Queensbury water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Queensbury water rates will have a meter number listed on their water bills.

Metered Customers in Queensbury

Customers with a water meter at their Queensbury home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Yorkshire Water. Whilst the variable charges are for the consumption at your Queensbury home.

Unmetered Customers in Queensbury

Customers that don't have a water meter at their Queensbury home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Queensbury home.

As an unmetered customer, the rate you pay for water in Queensbury is going to be based on the rateable value of your home. The rateable value calculation of your Queensbury water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Queensbury could be cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Queensbury?

The average water bill Queensbury residents are charged is £15.50 monthly, which works out at £186 per year.

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How do I pay my Queensbury water bill?

First of all, you will need to register with Yorkshire Water. After you've registered with Yorkshire Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Queensbury bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Yorkshire Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Queensbury?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Queensbury BD13, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Queensbury Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Queensbury have about their water supply.

Frequently Asked Questions About Water in Queensbury

Is the tap water in Queensbury safe to drink?

Yes! The tap water is safe to drink in Queensbury. You can rest assured that Queensbury water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Queensbury water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Queensbury water to make it drinkable.

Where does the water in Queensbury come from?

There are three main sources of water that supply Queensbury:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Queensbury

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Queensbury is less than 60ppm, that means the water hardness in in Queensbury is rated as soft water.

What does this mean?

The water being supplied to your home in Queensbury contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which means they should last longer.

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Water softener isn't needed at your home in Queensbury.

Queensbury No Water

If there isn't any running water in your Queensbury home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Queensbury.

If there is no water at your Queensbury home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Queensbury.

If your home has no cold water, not even a trickle, contact Yorkshire Water for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the Yorkshire Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Yorkshire Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Queensbury water leak or flooding

Queensbury water problems can include anything from a leak, a burst water main, or flooding in your Queensbury home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Queensbury property, you need to do one of the following as quickly as you can:

  1. Call Yorkshire Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Yorkshire Water website and fill in the form to report the problem.

Why does the water in Queensbury taste strange?

If you find the taste or smell is different with your Queensbury water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Queensbury water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Queensbury water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Yorkshire Water via the contact channels listed above.

Internet in Queensbury BD13

Queensburyinternet connected globe

The broadband speed you get at your Queensbury home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test the speed of your connection and see how it compares to the average connection speed for Queensbury with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Queensbury Average Download Speed Queensbury Average Upload Speed
94.76 Mbps 15.54 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Queensbury. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.

What to look for when searching for a broadband provider in Queensbury?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider can be unnerving. To ease the pressure, we've listed the four important points worth considering before searching for a broadband provider in Queensbury.

Availability

The first point to bear in mind before searching for a broadband provider in Queensbury is the issue of availability. Most homes in Queensbury should be able to enjoy superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Queensbury?

  • Fibre broadband
    • This is the fastest available internet connection in Queensbury
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Queensbury homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Queensbury.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Queensbury.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Queensbury broadband cost

Queensbury broadband bill

You also need to consider how much it costs for the broadband in Queensbury. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal before you commit to a broadband connection in Queensbury. Some providers will raise the price even whilst you're in contract. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Queensbury Broadband Reliability

How reliable the broadband is in Queensbury must also be considered, with many of us working from home either full-time or part-time, having a reliable internet connection to stay in touch with work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Queensbury home is something to think about.

Queensbury broadband customer support

Finally, the customer service of your Queensbury broadband internet is of utmost importance. You might never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query efficiently and quickly should be considered when making a decision for a broadband internet provider in Queensbury.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Queensbury ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Queensbury?

The average broadband speed in Queensbury is:

Queensbury Average Download Speed Queensbury Average Upload Speed
94.76 Mbps 15.54 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Queensbury, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Queensbury property. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Check out the table below for a general idea which speed you should pick for a broadband service in Queensbury.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Queensbury

Corded telephone area code Queensbury

The landline area code, sometimes called the dialling code, for Queensbury is 01806. When making a call to someone in Queensbury, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Queensbury call cost?

If you have calls included with your landline or mobile tariff, the phone call will probably be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Queensbury

Residents of Queensbury are free to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Queensbury home to the electricity grid and gas networks.

Most of the time you won't need to contact the Queensbury distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Queensbury below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Queensbury

The electricity distribution network operator for Queensbury is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Queensbury

There are no power plants within a 10 mile radius of Queensbury.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Queensbury

You might be wondering which municipalities are within reach of Queensbury, we've found the five nearest towns and cities to Queensbury.

Closest five municipalities to Queensbury
Municipality Distance from Queensbury
Thornton -
Denholme -
Clayton 1.27 miles
Lower Grange 2.78 miles
Manningham 2.78 miles