Your Complete Guide to Utilities in Redbridge

If you've moved and have questions about Redbridge? Our comprehensive utilities guide to Redbridge will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Redbridge water and sewerage. Keep reading to learn everything about utilities in Redbridge.

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About Redbridge, Greater London

Redbridge IG4 has a population of 305,222 and is located in the county of Greater London. Greater London has a population of 9,002,488 people.

Who supplies my water in Redbridge?

Redbridge water services are supplied by Essex & Suffolk Water. Here are the main contact numbers for Essex & Suffolk Water, and Thames Water:

How to reach your water providers in Redbridge

Ringing a contact number for Essex & Suffolk Water or Thames Water is just one method of contact to talk about your Redbridge water problems.

Essex & Suffolk Water contact numbers

In the table below we have listed the main contact numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Thames Water contact numbers

In the table below we have listed the main contact numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Essex & Suffolk Water or Thames Water

Additionally, you can communicate with Essex & Suffolk Water or Thames Water, either by email or with a letter in the post. You can even send your message through the Essex & Suffolk Water or Thames Water website.

Essex & Suffolk Water

Customer that want to post a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
[email protected]

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you should use the following email address:

Thames Water Email Address
[email protected]
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Water rates in Redbridge

Water bill in Redbridge

Water rates in Redbridge are based on if your home has a water meter or not. You can easily check if your Redbridge water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Redbridge water rates will have a meter number listed on their water bills.

Metered Customers in Redbridge

Customers with a water meter at their Redbridge house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Essex & Suffolk Water or Thames Water. Whilst the variable charges are for the consumption at your Redbridge home.

Unmetered Customers in Redbridge

Customers without a meter at their Redbridge home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Redbridge home.

Water rates for unmetered customers in Redbridge is going to be based on the rateable value of your home. The rateable value calculation of your Redbridge water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Redbridge may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Redbridge?

The average water bill Redbridge residents are being charged will depend on which water company supplies your home. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Per Year
Essex & Suffolk Water £20.50 £246
Thames Water £19.33 £232

How do I pay my Redbridge water bill?

First, you must sign up and register with Essex & Suffolk Water or Thames Water. After you register your details with Essex & Suffolk Water or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Redbridge bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Essex & Suffolk Water or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Redbridge?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Redbridge IG4, your water suppliers are Essex & Suffolk Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Redbridge Water Frequently Asked Questions

Below we have answered some common questions that customers in Redbridge have about their water supply.

Frequently Asked Questions About Water in Redbridge

Is the tap water in Redbridge safe to drink?

Yes! The tap water is safe to drink in Redbridge. You can rest assured that Redbridge water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Redbridge water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Redbridge water to make it drinkable.

Where does the water in Redbridge come from?

There are three main sources of water that supply Redbridge:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Redbridge

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Redbridge is higher than 201ppm, this means the water in Redbridge is rated as hard water.

What does this mean?

The water being supplied to your home in Redbridge contains a higher amount of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Redbridge.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Redbridge No Water

If you don't have any running water in your Redbridge home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Redbridge.

If there is no water at your Redbridge home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Redbridge.

If you don't have any cold water, not even a trickle, contact Essex & Suffolk Water or Thames Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Essex & Suffolk Water or Thames Water website for any information explaining why you have no water.
  2. Check the Twitter account of Essex & Suffolk Water or Thames Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Redbridge water leak or flooding

Redbridge water problems could be anything from a leak, a burst water main, or flooding in your Redbridge home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Redbridge property, you must do one of the following as soon as possible:

  1. Contact Essex & Suffolk Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Essex & Suffolk Water or Thames Water website and fill in the form to report the problem.

Why does the water in Redbridge taste strange?

If you detect a difference in smell or taste of your Redbridge water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Redbridge water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Redbridge water.

If you have questions about your water's taste, smell, or appearance, you can speak to Essex & Suffolk Water or Thames Water via the contact channels listed above.

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Broadband in Redbridge IG4

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The speed of your internet connection at your Redbridge home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average internet speed in Redbridge with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Redbridge Average Download Speed Redbridge Average Upload Speed
110.80 Mbps 15.85 Mbps
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The type of internet connection you have can affect your download and upload speed in Redbridge. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one currently available.

What should you consider when searching for a broadband provider in Redbridge?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider might seem daunting at first. To ease the pressure, we've listed the four important points that you should consider when searching for a broadband provider in Redbridge.

Availability

The first thing to consider when searching for a broadband provider in Redbridge is the issue of availability. Most homes in Redbridge can take advantage of fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Redbridge?

  • Fibre broadband
    • This is the fastest available internet connection in Redbridge
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Redbridge homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Redbridge.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Redbridge.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Redbridge broadband value for money

Redbridge broadband bill

You also need to consider how much it costs for the broadband in Redbridge. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the small print of the offer when you sign up for a internet service in Redbridge. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Redbridge Broadband Reliability

The reliability of the broadband connection is in Redbridge should also be considered, with many people working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Redbridge home will be an important thing to consider.

Redbridge broadband customer support

Lastly, the technical support for your Redbridge broadband internet is extremely important. You might never need to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that can deal with your problem efficiently and quickly should be considered when you choose a broadband provider in Redbridge.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Redbridge ask about their broadband.

Broadband FAQs

Is the internet fast in Redbridge?

The average broadband speed in Redbridge is:

Redbridge Average Download Speed Redbridge Average Upload Speed
110.80 Mbps 15.85 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Redbridge, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Redbridge property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

It really does depend on how you will use the internet. Take a look at this table to find out which speed you should choose for a broadband service in Redbridge.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

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What's the telephone dialling code of Redbridge

Corded telephone area code Redbridge

The telephone dialling code, sometimes called the area code, for Redbridge is 020. If you're calling somebody in Redbridge, and you're located in a different region, you must add 020 to the number you'd like to call.

How much does an 020 Redbridge call cost?

If calls are included with your landline or mobile, the phone call is likely to be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Redbridge

Residents in Redbridge are able to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Redbridge home to the electricity grid and gas networks.

In many cases you won't need to speak to the Redbridge distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Redbridge right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Redbridge

The electricity distribution network operator for Redbridge is UK Power Networks - London. You can find the UK Power Networks - London contact details in the table below:

UK Power Networks - London Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Redbridge

There are no power plants within a 10 mile radius of Redbridge.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Close By Redbridge

Perhaps you're wondering which towns and cities are within reach of Redbridge, we've found the five closest municipalities to Redbridge.

Closest five municipalities to Redbridge
Municipality Distance from Redbridge
Ilford 1.44 miles
South Woodford 1.55 miles
Woodford 1.55 miles
Newbury Park 1.64 miles
Gants Hill 1.64 miles