Utilities in <u>Redhils

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Your Complete Guide to Utilities in Redhils

If you just moved and have some questions about Redhils? Our utilities guide to Redhils will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Redhils water and sewerage. Keep reading to learn everything about utilities in Redhils.

About Redhils, Devon

Redhils EX4 is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Redhils?

Redhils water services are supplied by South West Water. Below are the main phone numbers for South West Water:

How to get in touch with the water supplier in Redhils

Calling a phone number for South West Water is one of many options to deal with your Redhils water problems.

In the table below you will find the phone numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also get in touch with South West Water, by composing a letter or sending an email. You can also submit your request on the South West Water website.

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Cost of water in Redhils

Water bill in Redhils

Water rates in Redhils will vary depending on if your home has a water meter or not. It's easy to find out if your Redhils water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Redhils water rates will have a meter number listed on their water bills.

Metered Customers in Redhils

Customers with a water meter at their Redhils home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges are for the consumption at your Redhils home.

Unmetered Customers in Redhils

Customers that don't have a water meter at their Redhils home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Redhils home.

Water rates for unmetered customers in Redhils is going to be based on the rateable value of your home. The rateable value of your Redhils water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Redhils may save you money.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Redhils?

The average water bill Redhils residents are being charged is £18.17 per month, which is £218 a year.

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How do I pay my Redhils water bill?

First of all, you will need to register with South West Water. After you've registered with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Redhils bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your South West Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Redhils?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Redhils EX4, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Redhils Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Redhils have about their water supply.

Frequently Asked Questions About Water in Redhils

Is water from the tap in Redhils safe to drink?

Yes! It's safe to drink the tap water in Redhils. You can rest assured that Redhils water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Redhils water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Redhils water to make it drinkable.

Where does the water in Redhils come from?

There are three main sources of water that supply Redhils:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Redhils

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Redhils is over 201ppm, that means the water hardness in Redhils is rated as hard water.

What does this mean?

The water being supplied to your home in Redhils contains slightly elevated levels of minerals that cause hard water. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Redhils.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Redhils No Water

If you have no water in your Redhils home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Redhils.

If there is no water at your Redhils home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Redhils.

If you don't have any cold water, not even a trickle, contact South West Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the South West Water website for any information explaining why you have no water.
  2. Examine the Twitter account of South West Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Redhils water leak or flooding

Redhils water problems could be anything from a leak, a burst water main, or flooding in your Redhils home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Redhils property, you must do one of the following as soon as possible:

  1. Call South West Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the South West Water website and fill out the online form.

Why does the water in Redhils taste strange?

If you find the taste or smell is different with your Redhils water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Redhils water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Redhils water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with South West Water using the contact information above.

Internet in Redhils EX4

Redhilsinternet connected globe

The broadband speed you get at your Redhils home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see if it matches the average connection speed for Redhils with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Redhils Average Download Speed Redhils Average Upload Speed
67.23 Mbps 15.07 Mbps
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The type of internet connection you have can affect the speed you get at your home in Redhils. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection available.

What should you consider when searching for a broadband provider in Redhils?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. Worry not, we've covered four main points to think about when searching for a broadband provider in Redhils.

Availability

The first point to bear in mind whilst searching for a broadband provider in Redhils is what's available. The majority of homes in Redhils should have access to fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Redhils?

  • Fibre broadband
    • This is the fastest type of connection you can get in Redhils
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Redhils homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Redhils.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Redhils.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Redhils broadband value for money

Redhils broadband bill

Another important consideration is the price you pay for broadband in Redhils. You will see many broadband providers are offering a low cost deal for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer before you commit to a internet connection in Redhils. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Redhils Broadband Reliability

How reliable the broadband is in Redhils should also be considered, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work is really important.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Redhils home will be an important thing to consider.

Redhils broadband customer support

Finally, the customer service of your Redhils broadband connection is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that is able to solve your issue quickly and efficiently is definitely something worth considering when selecting an internet provider in Redhils.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Redhils ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Redhils?

The average broadband speed in Redhils is:

Redhils Average Download Speed Redhils Average Upload Speed
67.23 Mbps 15.07 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Redhils, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Redhils home. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Check out the table below to find out what sort of download speed you should choose when signing up for broadband in Redhils.

Usual Internet habits Recommended Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Redhils

Corded telephone area code Redhils

The telephone dialling code, sometimes called the area code, for Redhils is 01806. When making a call to someone in Redhils, and you're located in a different region, you will need to add 01806 to the number you're calling.

How much does an 01806 Redhils call cost?

If you have calls included with your landline or mobile, the phone call will probably be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Redhils

Residents of Redhils can choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Redhils home to the gas network and electricity grid.

In many cases you won't need to contact the Redhils distribution network operator, but if you do, you can find the distribution network operator for Redhils right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Redhils

The electricity distribution network operator for Redhils is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Redhils

There are no power plants within a 10 mile radius of Redhils.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near Redhils

You might be wondering which municipalities are nearby Redhils, in the table below you can see the closest five municipalities to Redhils.

Closest five municipalities to Redhils
Municipality Distance from Redhils
Exwick -
Exeter city centre 0.66 miles
St Thomas 1.3 miles
Countess Wear 1.3 miles