Utilities in <u>Richmond Hill

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A Complete Guide to Utilities in Richmond Hill

If you've moved and have questions about Richmond Hill? Our utilities guide to Richmond Hill will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Richmond Hill water and sewerage. Keep reading to learn everything about utilities in Richmond Hill.

About Richmond Hill, West Yorkshire

Richmond Hill LS9 has a population of 8,413 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Richmond Hill?

Richmond Hill water services are provided by Yorkshire Water. In the table below are the contact numbers for Yorkshire Water:

Getting in touch with your water supplier for Richmond Hill

Ringing a contact number for Yorkshire Water is just one method of contact to deal with your Richmond Hill water problems.

In the table below you will find the contact numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water contact number Yorkshire Water Emergency contact number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

You can also get in touch with Yorkshire Water, either by email or with a letter in the post. You can even send your message through the Yorkshire Water website.

If you prefer to write a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Water rates in Richmond Hill

Water bill in Richmond Hill

Water rates in Richmond Hill will vary depending on if your home has a water meter or not. You can easily find out whether your Richmond Hill water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Richmond Hill water rates will have a meter number listed on their water bills.

Metered Customers in Richmond Hill

Customers that have a water meter at their Richmond Hill house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Yorkshire Water. While the variable charges cover the usage at your Richmond Hill home.

Unmetered Customers in Richmond Hill

Customers without a meter at their Richmond Hill home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Richmond Hill home.

Water rates for unmetered customers in Richmond Hill will be based on the rateable value of your home. The rateable value part of your Richmond Hill water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Richmond Hill could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Richmond Hill?

The average water bill Richmond Hill residents are billed is £15.50 each month, that's £186 a year.

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How do I pay my Richmond Hill water bill?

You will first need to register with Yorkshire Water. After you register your details with Yorkshire Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Richmond Hill bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Yorkshire Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Richmond Hill?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Richmond Hill LS9, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Richmond Hill Water Frequently Asked Questions

Below we have answered some common questions that customers in Richmond Hill have about their water supply.

Frequently Asked Questions About Water in Richmond Hill

Is water from the tap in Richmond Hill safe to drink?

Yes! You can drink the tap water in Richmond Hill. You can rest assured that Richmond Hill water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Richmond Hill water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Richmond Hill water to make it drinkable.

Where does the water in Richmond Hill come from?

There are three main sources of water that supply Richmond Hill:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Richmond Hill

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Richmond Hill is below 200ppm, that makes the water hardness in Richmond Hill is rated as medium water.

What does this mean?

The water being supplied to your home in Richmond Hill over. medium water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Richmond Hill.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Richmond Hill No Water

If there isn't any running water in your Richmond Hill home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Richmond Hill.

If there is no water at your Richmond Hill home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Richmond Hill.

If there is no cold water, not even a trickle, contact Yorkshire Water for advice. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Yorkshire Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Yorkshire Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Richmond Hill water leak or flooding

Richmond Hill water problems could be anything from flooding or a leak, to a burst water main in your Richmond Hill home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Richmond Hill property, you must do one of the following as soon as possible:

  1. Contact Yorkshire Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Yorkshire Water website and fill out the online form.

Why does the water in Richmond Hill taste strange?

If you notice a change in taste or smell with your Richmond Hill water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Richmond Hill water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Richmond Hill water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Yorkshire Water using the contact information above.

Broadband Speed in Richmond Hill LS9

Richmond Hillinternet connected globe

The speed of your internet connection at your Richmond Hill home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test how fast your internet is and see if it matches the average broadband speed for Richmond Hill with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Richmond Hill Average Download Speed Richmond Hill Average Upload Speed
84.13 Mbps 15.60 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Richmond Hill. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.

What should you consider when searching for a broadband provider in Richmond Hill?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, we've covered four main points worth considering before searching for a broadband provider in Richmond Hill.

Availability

The first point to bear in mind when searching for a broadband provider in Richmond Hill is what's available. Whilst many homes in Richmond Hill can take advantage of fibre or 'superfast' broadband connections, customers who live in a rural location may have trouble getting fast broadband.

That being said, homes that have been built recently should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Richmond Hill?

  • Fibre broadband
    • This is the fastest type of connection you can get in Richmond Hill
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Richmond Hill homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Richmond Hill.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Richmond Hill.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Richmond Hill broadband price

Richmond Hill broadband bill

You also need to consider the price you pay for broadband in Richmond Hill. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you sign up to a broadband connection in Richmond Hill. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike that has affected millions of customers.

Richmond Hill Broadband Reliability

How reliable the broadband is in Richmond Hill must also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Richmond Hill home will be an important thing to consider.

Richmond Hill broadband customer support

Lastly, the customer service of your Richmond Hill broadband connection is extremely important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem quickly and efficiently is a strong plus when you choose a broadband provider in Richmond Hill.

Broadband FAQ

Below we've answered some our the most common questions that customers in Richmond Hill have about broadband internet.

Broadband FAQs

How fast is the broadband in Richmond Hill?

The average speed of broadband in Richmond Hill is:

Richmond Hill Average Download Speed Richmond Hill Average Upload Speed
84.13 Mbps 15.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Richmond Hill, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Richmond Hill home. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Check out the table below for a rough guide to what sort of download speed you should take for a broadband service in Richmond Hill.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the landline area code in Richmond Hill

Corded telephone area code Richmond Hill

The telephone area code, sometimes called the landline dialling code, for Richmond Hill is 01806. If you call someone in Richmond Hill, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Richmond Hill call cost?

If you have calls included with your landline or mobile, the phone call is likely to be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Electricity and Gas in Richmond Hill

Residents in Richmond Hill can choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Richmond Hill home to the gas network and electricity grid.

In many cases you won't need to speak to the Richmond Hill distribution network operator, but if you do, you can easily find out which DNO is responsible for Richmond Hill below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Richmond Hill

The electricity distribution network operator for Richmond Hill is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Richmond Hill

There are no power plants within a 10 mile radius of Richmond Hill.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Richmond Hill

Perhaps you're wondering which towns and cities are within reach of Richmond Hill, in the table below you can see the five nearest towns and cities to Richmond Hill.