A Complete Guide to Utilities in River Bank

If you've moved and have questions about River Bank? Our utilities guide to River Bank is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and River Bank water and sewerage. Keep reading to learn everything about utilities in River Bank.

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About River Bank, Cambridgeshire

River Bank CB7 is located in the county of Cambridgeshire. Cambridgeshire has a population of 653,412 people.

Who supplies my water in River Bank?

River Bank water services are supplied by Anglian Water. Below are the main phone numbers for Anglian Water, and Cambridge Water:

How to reach your water providers in River Bank

Ringing a contact number for Anglian Water or Cambridge Water is just one method of contact to deal with your River Bank water issues.

Anglian Water phone numbers

In the table below we have listed the main phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365

Cambridge Water phone numbers

In the table below we have listed the main phone numbers for Cambridge Water general enquiries and emergencies.

Cambridge Water phone number Cambridge Water Emergency phone number
01223 706050 0800 316 7676
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

Write to Anglian Water or Cambridge Water

You can also write to Anglian Water or Cambridge Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Anglian Water or Cambridge Water website.

Anglian Water

Customer that want to post a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you can use the email address below:

Anglian Water Email Address
[email protected]

Cambridge Water

Customer that want to post a letter to Cambridge Water can do so by writing to the Cambridge Water address below:

Cambridge Water Address
PO Box 7040, Green Lane
Walsall
WS1 9QG
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Price of water in River Bank

Water bill in River Bank

Water rates in River Bank will vary depending on if your home has a water meter or not. You can easily find out whether your River Bank water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered River Bank water rates will have a meter number listed on their water bills.

Metered Customers in River Bank

Customers with a water meter at their River Bank house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water or Cambridge Water. Whilst the variable charges are for the consumption at your River Bank home.

Unmetered Customers in River Bank

Customers without a meter at their River Bank home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same no matter how much water you use at your River Bank home.

Water rates for unmetered customers in River Bank will be based on the rateable value of your home. The rateable value part of your River Bank water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your River Bank might work out cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in River Bank?

The average water bill River Bank residents are billed will depend on which water company supplies your home. You can see in the table below the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Annually
Anglian Water £16.83 £202
Cambridge Water £12.33 £148

How do I pay my River Bank water bill?

First, you must sign up and register with Anglian Water or Cambridge Water. After you've registered with Anglian Water or Cambridge Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your River Bank bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water or Cambridge Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in River Bank?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in River Bank CB7, your water suppliers are Anglian Water and Cambridge Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

River Bank Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in River Bank have about their water supply.

Frequently Asked Questions About Water in River Bank

Is water from the tap in River Bank safe to drink?

Yes! It's safe to drink the tap water in River Bank. You can rest assured that River Bank water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored River Bank water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter River Bank water to make it drinkable.

Where does the water in River Bank come from?

There are three main sources of water that supply River Bank:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in River Bank

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in River Bank is higher than 201ppm, this means the water in River Bank is rated as hard water.

What does this mean?

The water being supplied to your home in River Bank contains slightly elevated levels of minerals that cause hard water. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in River Bank.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

River Bank No Water

If you don't have any running water in your River Bank home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in River Bank.

If there is no water at your River Bank home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting River Bank.

If there is no cold water, not even a trickle, contact Anglian Water or Cambridge Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Anglian Water or Cambridge Water website for any information explaining why you have no water.
  2. Check the Twitter account of Anglian Water or Cambridge Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

River Bank water leak or flooding

River Bank water problems could be anything from flooding or a leak, to a burst water main in your River Bank home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your River Bank property, you must do one of the following as soon as possible:

  1. Contact Anglian Water or Cambridge Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Anglian Water or Cambridge Water website and fill in the form to report the problem.

Why does the water in River Bank taste strange?

If you find the taste or smell is different with your River Bank water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your River Bank water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to River Bank water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Anglian Water or Cambridge Water on the contact details above.

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Broadband in River Bank CB7

River Bankinternet connected globe

The broadband speed you get at your River Bank home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average broadband speed for River Bank with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

River Bank Average Download Speed River Bank Average Upload Speed
63.40 Mbps 13.83 Mbps
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The type of internet connection you have can affect the speed you get at your home in River Bank. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.

Things to consider when choosing an internet provider in River Bank?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've listed the four important points that you should consider when choosing an internet provider in River Bank.

Availability

The first point to bear in mind before choosing an internet provider in River Bank is what's available. Whilst many homes in River Bank can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in River Bank?

  • Fibre broadband
    • This is the fastest type of connection you can get in River Bank
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of River Bank homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of River Bank.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in River Bank.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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River Bank broadband value for money

River Bank broadband bill

Another important consideration is the monthly cost of broadband in River Bank. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you sign up to a broadband connection in River Bank. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

River Bank Broadband Reliability

The reliability of broadband in River Bank should also be considered, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your River Bank home is going to be important.

River Bank broadband technical support

Finally, the technical support for your River Bank internet connection is really important. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that deals with your query quickly and efficiently is a strong plus when you choose a broadband provider in River Bank.

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Broadband FAQ

Below we've answered some our the most common questions that customers in River Bank ask about their broadband.

Broadband FAQs

What's the average broadband speed in River Bank?

The average broadband speed in River Bank is:

River Bank Average Download Speed River Bank Average Upload Speed
63.40 Mbps 13.83 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in River Bank, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your River Bank house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on how you will use the internet. Check out the table below for a rough guide to which speed you should choose when signing up for broadband in River Bank.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

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What's the telephone area code for River Bank

Corded telephone area code River Bank

The landline area code, sometimes called the dialling code, for River Bank is 01806. If you're calling somebody in River Bank, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 River Bank call cost?

If you have calls included with your mobile or landline tariff, the cost of the call will probably be included in that tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in River Bank

Residents in River Bank are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your River Bank home to the electricity grid and gas networks.

In many cases you won't need to speak to the River Bank distribution network operator, but should the need arise, you can quickly find out which DNO covers River Bank in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for River Bank

The electricity distribution network operator for River Bank is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near River Bank

There are no power plants within a 10 mile radius of River Bank.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near River Bank

If you've ever wondered which municipalities are nearby River Bank, we've found the five closest municipalities to River Bank.