Utilities in <u>Roborough

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Your Complete Guide to Utilities in Roborough

If you've moved and have questions about Roborough? Our utilities guide to Roborough is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Roborough water and sewerage. Keep reading to learn everything about utilities in Roborough.

About Roborough, Devon

Roborough PL6 has a population of 258 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Roborough?

Roborough water utilities are supplied by South West Water. In the table below are the contact numbers for South West Water:

Getting in touch with your water supplier for Roborough

Speaking to an advisor at South West Water is just one method of contact to deal with your Roborough water issues.

In the table below you will find the contact numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

Additionally, you can communicate with South West Water, you have the choice of posting a letter or sending an email. You can also send your request via the South West Water website.

Customer that want to post a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Cost of water in Roborough

Water bill in Roborough

Water rates in Roborough are based on if your home has a water meter or not. It's easy to find out if your Roborough water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Roborough water rates will have a meter number listed on their water bills.

Metered Customers in Roborough

Customers who have a water meter installed at their Roborough house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges are for the consumption at your Roborough home.

Unmetered Customers in Roborough

Customers without a meter at their Roborough home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Roborough home.

As an unmetered customer, the rate you pay for water in Roborough is based on the rateable value of your home. The rateable value of your Roborough water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Roborough might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Roborough?

The average water bill Roborough residents are charged is £18.17 monthly, which works out at £218 annually.

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How do I pay my Roborough water bill?

First of all, you will need to register with South West Water. After you've registered with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Roborough bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your South West Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Roborough?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Roborough PL6, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Roborough Water Frequently Asked Questions

Below we have answered some common questions that customers in Roborough have about their water supply.

Frequently Asked Questions About Water in Roborough

Is the tap water in Roborough safe to drink?

Yes! It's safe to drink the tap water in Roborough. You can rest assured that Roborough water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Roborough water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Roborough water to make it drinkable.

Where does the water in Roborough come from?

There are three main sources of water that supply Roborough:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Roborough

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Roborough is less than 60ppm, that means the water hardness in in Roborough is rated as soft water.

What does this mean?

The water supply to your home in Roborough contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Roborough.

Roborough No Water

If you don't have any running water in your Roborough home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Roborough.

If there is no water at your Roborough home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Roborough.

If your home has no cold water, not even a trickle, contact South West Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the South West Water website for any information explaining why you have no water.
  2. Check the Twitter account of South West Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Roborough water leak or flooding

Roborough water problems can include anything from a burst water main or flooding, to a leak in your Roborough home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Roborough property, you must do one of the following as soon as possible:

  1. Contact South West Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the South West Water website and fill in the form to report the problem.

Why does the water in Roborough taste strange?

If you notice a change in taste or smell with your Roborough water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Roborough water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Roborough water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach South West Water using the contact information above.

Internet in Roborough PL6

Roboroughinternet connected globe

The broadband speed you get at your Roborough home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test your internet speed and find out how it compares to the average internet speed in Roborough with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Roborough Average Download Speed Roborough Average Upload Speed
71.03 Mbps 12.17 Mbps
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The internet connection type you have can affect the speed you get at your home in Roborough. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one available.

Things to consider when choosing an internet provider in Roborough?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider could feel daunting. Don't worry, we've listed the four important points that you should consider when choosing an internet provider in Roborough.

Availability

The first thing you need to think about whilst choosing an internet provider in Roborough is the issue of availability. The majority of homes in Roborough should have access to superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Roborough?

  • Fibre broadband
    • This is the fastest available internet connection in Roborough
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Roborough homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Roborough.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Roborough.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Roborough broadband cost

Roborough broadband bill

You should also think about the price you pay for broadband in Roborough. You will see many broadband providers are offering a low cost deal for new customers, however you might find the rate suddenly goes up. It's important to read the fine print of the deal when you sign up for a internet connection in Roborough. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Roborough Broadband Reliability

The reliability of broadband in Roborough also needs consideration, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Roborough home is going to be important.

Roborough broadband technical support

Lastly, the customer service of your Roborough broadband internet is really important. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue efficiently and quickly is definitely something worth considering when selecting an internet provider in Roborough.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Roborough have about their internet connection.

Broadband FAQs

How fast is the broadband in Roborough?

The average broadband speed in Roborough is:

Roborough Average Download Speed Roborough Average Upload Speed
71.03 Mbps 12.17 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Roborough, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Roborough home. This means it's very fast and extremely reliable. Currently, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on how you will use the internet. Check out the table below for a general idea what sort of download speed you should pick when getting connected in Roborough.

Usual Internet habits Recommended Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the landline area code in Roborough

Corded telephone area code Roborough

The landline area code, sometimes called the dialling code, for Roborough is 01806. When making a call to someone in Roborough, and you are not in the same area, you should add 01806 to the number you'd like to call.

How much does an 01806 Roborough call cost?

If you have calls included with your mobile or landline tariff, the cost of the call is likely to be included as part of your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Roborough

Residents in Roborough can choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Roborough home to the electricity grid and gas networks.

In many cases you won't need to speak to the Roborough distribution network operator, but if you do, you can easily find out which DNO is responsible for Roborough in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Roborough

The electricity distribution network operator for Roborough is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Roborough

There are no power plants within a 10 mile radius of Roborough.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Close By Roborough

If you've ever wondered which municipalities are close to Roborough, we've found the five closest municipalities to Roborough.

Closest five municipalities to Roborough
Municipality Distance from Roborough
Estover -
Southway -
Derriford -
Eggbuckland -
Laira 1.88 miles