Utilities in <u>Rochford

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Your Complete Guide to Utilities in Rochford

If you've moved and have questions about Rochford? Our utilities guide to Rochford will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Rochford water and sewerage. Keep reading to learn everything about utilities in Rochford.

About Rochford, Essex

Rochford SS4 has a population of 17,739 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Rochford?

Rochford water utilities are supplied by Anglian Water. Below are the main phone numbers for Anglian Water, and Essex & Suffolk Water:

How to get in touch with the water suppliers in Rochford

Calling a phone number for Anglian Water or Essex & Suffolk Water is just one method of contact to deal with your Rochford water problems.

Anglian Water telephone numbers

In the table below you will find the telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

In the table below you will find the telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water phone number Essex & Suffolk Water Emergency phone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

You can also write to Anglian Water or Essex & Suffolk Water, you have the choice of posting a letter or sending an email. You can also send your request via the Anglian Water or Essex & Suffolk Water website.

Anglian Water

Customer that want to post a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

Customer that want to post a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Cost of water in Rochford

Water bill in Rochford

Water rates in Rochford will vary depending on if your home has a water meter or not. It's easy to find out if your Rochford water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Rochford water rates will have a meter number listed on their water bills.

Metered Customers in Rochford

Customers who have a water meter installed at their Rochford home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. Whilst the variable charges are for the consumption at your Rochford home.

Unmetered Customers in Rochford

Customers that don't have a water meter at their Rochford home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Rochford home.

Water rates for unmetered customers in Rochford will be based on the rateable value of your home. The rateable value calculation of your Rochford water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Rochford might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Rochford?

The average water bill Rochford residents are being charged can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Water Bill Per Month Average Annual Water Bill
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Rochford water bill?

You will first need to register with Anglian Water or Essex & Suffolk Water. After you register your details with Anglian Water or Essex & Suffolk Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Rochford bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Rochford?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Rochford SS4, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Rochford Water Frequently Asked Questions

Below we have answered some common questions that customers in Rochford have about their water supply.

Frequently Asked Questions About Water in Rochford

Is the tap water in Rochford safe to drink?

Yes! You can drink the tap water in Rochford. You can rest assured that Rochford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Rochford water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Rochford water to make it drinkable.

Where does the water in Rochford come from?

There are three main sources of water that supply Rochford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Rochford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Rochford is below 200ppm, that makes the water hardness in Rochford is rated as medium water.

What does this mean?

The clean water supply to your home in Rochford higher than. medium water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Rochford.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Rochford No Water

If there isn't any running water in your Rochford home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Rochford.

If there is no water at your Rochford home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Rochford.

If your home has no cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for help. You can also try the following:

  1. Look at the "In Your Area" sections on the Anglian Water or Essex & Suffolk Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Anglian Water or Essex & Suffolk Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Rochford water leak or flooding

Rochford water problems could be anything from flooding or a leak, to a burst water main in your Rochford home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Rochford property, you must do one of the following as soon as possible:

  1. Call Anglian Water or Essex & Suffolk Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Anglian Water or Essex & Suffolk Water website and fill in the form to report the problem.

Why does the water in Rochford taste strange?

If you notice a change in taste or smell with your Rochford water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Rochford water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Rochford water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Anglian Water or Essex & Suffolk Water using the contact information above.

Broadband Speed in Rochford SS4

Rochfordinternet connected globe

The speed of your internet connection at your Rochford home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test your internet speed and see if it matches the average internet speed in Rochford with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Rochford Average Download Speed Rochford Average Upload Speed
83.10 Mbps 17.75 Mbps
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The internet connection type you have can affect the speed you get at your home in Rochford. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas this type of connection is the only one available.

What should you consider when choosing an internet provider in Rochford?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, we've listed the four important points worth considering before choosing an internet provider in Rochford.

Availability

The first thing to consider whilst choosing an internet provider in Rochford is what's available. The majority of homes in Rochford can take advantage of superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Rochford?

  • Fibre broadband
    • This is the fastest type of connection you can get in Rochford
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Rochford homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Rochford.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Rochford.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Rochford broadband cost

Rochford broadband bill

You also need to consider the price you pay for broadband in Rochford. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the small print of the offer when you sign up for a broadband connection in Rochford. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

Rochford Broadband Reliability

How reliable the broadband is in Rochford also needs consideration, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work can be extremely important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Rochford home will be an important thing to consider.

Rochford broadband technical support

Our final tip, the customer service of your Rochford internet connection is really important. There's a good chance you will never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue quickly and efficiently is definitely something worth considering when you choose a broadband provider in Rochford.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Rochford have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in Rochford?

The average broadband speed in Rochford is:

Rochford Average Download Speed Rochford Average Upload Speed
83.10 Mbps 17.75 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Rochford, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Rochford home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Take a look at this table to find out the kind of broadband speed you should pick for a broadband service in Rochford.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Rochford

Corded telephone area code Rochford

The telephone area code, sometimes called the landline dialling code, for Rochford is 01806. If you call someone in Rochford, and you are in a different area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Rochford call cost?

If you have calls included with your landline or mobile, the cost of the call should be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have a plan that includes calls, please check with your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Rochford

Residents of Rochford can choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Rochford home to the gas network and electricity grid.

In many cases you won't need to contact the Rochford distribution network operator, but if you do, you can find the distribution network operator for Rochford in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Rochford

The electricity distribution network operator for Rochford is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Rochford

There are no power plants within a 10 mile radius of Rochford.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Near Rochford

If you've ever wondered which municipalities are close to Rochford, we've found the five nearest towns and cities to Rochford.

Closest five municipalities to Rochford
Municipality Distance from Rochford
Southend-on-Sea 3.07 miles
Westcliff-on-Sea 3.07 miles
Leigh-on-Sea 3.85 miles
Shoeburyness 4.6 miles