Utilities in <u>Rotherfield Peppard

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A Complete Guide to Utilities in Rotherfield Peppard

If you just moved and have some questions about Rotherfield Peppard? Our complete guide to utilities in Rotherfield Peppard will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Rotherfield Peppard water and sewerage. Keep reading to learn everything about utilities in Rotherfield Peppard.

About Rotherfield Peppard, Berkshire

Rotherfield Peppard RG9 has a population of 1,649 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Rotherfield Peppard?

Rotherfield Peppard water services are provided by South East Water. Here are the main contact numbers for South East Water, and Thames Water:

How to get in touch with the water suppliers in Rotherfield Peppard

Speaking to an advisor at South East Water or Thames Water is one of many options to discuss your Rotherfield Peppard water problems.

South East Water telephone numbers

In the table below you will find the telephone numbers for South East Water general enquiries and emergencies.

South East Water contact number South East Water Emergency contact number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Thames Water telephone numbers

In the table below you will find the telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

You can also write to South East Water or Thames Water, by composing a letter or sending an email. You can also submit your request on the South East Water or Thames Water website.

South East Water

Customer that want to post a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Rotherfield Peppard

Water bill in Rotherfield Peppard

Water rates in Rotherfield Peppard depend on whether your home has a water meter or not. It's easy to find out if your Rotherfield Peppard water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Rotherfield Peppard water rates will have a meter number listed on their water bills.

Metered Customers in Rotherfield Peppard

Customers who have a water meter installed at their Rotherfield Peppard house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South East Water or Thames Water. Whilst the variable charges are for the consumption at your Rotherfield Peppard home.

Unmetered Customers in Rotherfield Peppard

Customers who don't have a meter at their Rotherfield Peppard home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Rotherfield Peppard home.

Water rates for unmetered customers in Rotherfield Peppard is going to be based on the rateable value of your home. The rateable value calculation of your Rotherfield Peppard water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Rotherfield Peppard could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Rotherfield Peppard?

The average water bill Rotherfield Peppard residents are being charged will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Annual Water Bill
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Rotherfield Peppard water bill?

You will first need to register with South East Water or Thames Water. After you've registered with South East Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Rotherfield Peppard bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your South East Water or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Rotherfield Peppard?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Rotherfield Peppard RG9, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Rotherfield Peppard Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Rotherfield Peppard have about their water supply.

Frequently Asked Questions About Water in Rotherfield Peppard

Is tap water in Rotherfield Peppard safe to drink?

Yes! The tap water is safe to drink in Rotherfield Peppard. You can rest assured that Rotherfield Peppard water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Rotherfield Peppard water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Rotherfield Peppard water to make it drinkable.

Where does the water in Rotherfield Peppard come from?

There are three main sources of water that supply Rotherfield Peppard:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Rotherfield Peppard

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Rotherfield Peppard is higher than 276ppm, that means the water hardness in Rotherfield Peppard is rated as very hard water.

What does this mean?

The water supply to your home in Rotherfield Peppard contains an elevated level of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Rotherfield Peppard.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Rotherfield Peppard No Water

If you have no water in your Rotherfield Peppard home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Rotherfield Peppard.

If there is no water at your Rotherfield Peppard home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Rotherfield Peppard.

If you don't have any cold water, not even a trickle, contact South East Water or Thames Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the South East Water or Thames Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for South East Water or Thames Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Rotherfield Peppard water leak or flooding

Rotherfield Peppard water problems could be anything from a leak, a burst water main, or flooding in your Rotherfield Peppard home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Rotherfield Peppard property, you must do one of the following as soon as possible:

  1. Call South East Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the South East Water or Thames Water website and fill in the form to report the problem.

Why does the water in Rotherfield Peppard taste strange?

If you detect a difference in smell or taste of your Rotherfield Peppard water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Rotherfield Peppard water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Rotherfield Peppard water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to South East Water or Thames Water using the contact information above.

Broadband Speed in Rotherfield Peppard RG9

Rotherfield Peppardinternet connected globe

The broadband speed you get at your Rotherfield Peppard home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test how fast your internet is and see how it compares to the average internet speed in Rotherfield Peppard with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Rotherfield Peppard Average Download Speed Rotherfield Peppard Average Upload Speed
64.67 Mbps 15.37 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Rotherfield Peppard. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection that's available.

What should you consider when searching for a broadband provider in Rotherfield Peppard?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. Worry not, we've listed the four important points to think about when searching for a broadband provider in Rotherfield Peppard.

Availability

The first point to bear in mind when searching for a broadband provider in Rotherfield Peppard is the availability. The majority of homes in Rotherfield Peppard should have access to fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Rotherfield Peppard?

  • Fibre broadband
    • This is fastest connection that's currently available in Rotherfield Peppard
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Rotherfield Peppard homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Rotherfield Peppard.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Rotherfield Peppard.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Rotherfield Peppard broadband price

Rotherfield Peppard broadband bill

You also need to consider the price you pay for broadband in Rotherfield Peppard. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal when you sign up for a internet service in Rotherfield Peppard. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Rotherfield Peppard Broadband Reliability

How reliable the broadband is in Rotherfield Peppard must also be considered, with many people working from home either full-time or part-time, having a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Rotherfield Peppard home will be an important thing to consider.

Rotherfield Peppard broadband customer support

Our final tip, the customer service of your Rotherfield Peppard internet connection is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that can deal with your problem in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Rotherfield Peppard.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Rotherfield Peppard have about their internet connection.

Broadband FAQs

What's the average broadband speed in Rotherfield Peppard?

The average broadband speed in Rotherfield Peppard is:

Rotherfield Peppard Average Download Speed Rotherfield Peppard Average Upload Speed
64.67 Mbps 15.37 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Rotherfield Peppard, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Rotherfield Peppard property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Have a look at the following table to find out which speed you should take for a broadband service in Rotherfield Peppard.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Rotherfield Peppard

Corded telephone area code Rotherfield Peppard

The landline area code, sometimes called the dialling code, for Rotherfield Peppard is 01806. When making a call to someone in Rotherfield Peppard, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Rotherfield Peppard call cost?

If you have a call plan with your landline or mobile, the phone call should be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Rotherfield Peppard

Residents in Rotherfield Peppard are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Rotherfield Peppard home to the electricity grid and gas networks.

In many cases you won't need to contact the Rotherfield Peppard distribution network operator, but should you ever need to, you can quickly find out which DNO covers Rotherfield Peppard below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Rotherfield Peppard

The electricity distribution network operator for Rotherfield Peppard is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Rotherfield Peppard

There are no power plants within a 10 mile radius of Rotherfield Peppard.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Rotherfield Peppard

You might be wondering which municipalities are nearby Rotherfield Peppard, we've found the closest five municipalities to Rotherfield Peppard.