Utilities in <u>Roydon

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Your Complete Guide to Utilities in Roydon

If you've moved and have questions about Roydon? Our utilities guide to Roydon will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Roydon water and sewerage. Keep reading to learn everything about utilities in Roydon.

About Roydon, Essex

Roydon CM19 has a population of 1,582 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Roydon?

Roydon water utilities are supplied by Affinity Water. Here are the main contact numbers for Affinity Water, and Thames Water:

How to get in touch with the water suppliers in Roydon

Ringing a contact number for Affinity Water or Thames Water is just one method of contact to deal with your Roydon water problems.

Affinity Water telephone numbers

In the table below you will find the telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water telephone numbers

In the table below you will find the telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

Additionally, you can communicate with Affinity Water or Thames Water, either by email or with a letter in the post. You can also submit your request on the Affinity Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Roydon

Water bill in Roydon

Water rates in Roydon are based on if your home has a water meter or not. It's easy to find out if your Roydon water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Roydon water rates will have a meter number listed on their water bills.

Metered Customers in Roydon

Customers with a water meter at their Roydon house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. While the variable charges cover the usage at your Roydon home.

Unmetered Customers in Roydon

Customers who don't have a meter at their Roydon home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Roydon home.

As an unmetered customer, the rate you pay for water in Roydon will be based on the rateable value of your home. The rateable value calculation of your Roydon water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Roydon could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Roydon?

The average water bill Roydon residents are being charged varies between water suppliers. The table below shows the average water bill by supplier:

Supplier Average Water Bill Monthly Average Annual Water Bill
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my Roydon water bill?

First of all, you will need to register with Affinity Water or Thames Water. After you've registered with Affinity Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Roydon bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Roydon?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Roydon CM19, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Roydon Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Roydon have about their water supply.

Frequently Asked Questions About Water in Roydon

Is the tap water in Roydon safe to drink?

Yes! The tap water is safe to drink in Roydon. You can rest assured that Roydon water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Roydon water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Roydon water to make it drinkable.

Where does the water in Roydon come from?

There are three main sources of water that supply Roydon:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Roydon

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Roydon is over 201ppm, that makes the water hardness in Roydon is rated as hard water.

What does this mean?

The clean water supply to your home in Roydon contains an elevated level of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Roydon.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Roydon No Water

If there isn't any running water in your Roydon home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Roydon.

If there is no water at your Roydon home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Roydon.

If your home has no cold water, not even a trickle, contact Affinity Water or Thames Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Affinity Water or Thames Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Affinity Water or Thames Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Roydon water leak or flooding

Roydon water problems can include anything from flooding or a leak, to a burst water main in your Roydon home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Roydon property, you need to do one of the following as quickly as you can:

  1. Contact Affinity Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Affinity Water or Thames Water website and fill in the form to report the problem.

Why does the water in Roydon taste strange?

If you notice a change in taste or smell with your Roydon water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Roydon water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Roydon water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Affinity Water or Thames Water using the contact information above.

Internet in Roydon CM19

Roydoninternet connected globe

The broadband speed you get at your Roydon home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and find out how it compares to the average connection speed for Roydon with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Roydon Average Download Speed Roydon Average Upload Speed
69.10 Mbps 13.67 Mbps
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The internet connection type you have can affect the speed you get at your home in Roydon. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK this type of connection is the only one available.

What should you consider when searching for a broadband provider in Roydon?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. Worry not, we've covered four main points worth considering before searching for a broadband provider in Roydon.

Availability

The first thing you need to think about before searching for a broadband provider in Roydon is the issue of availability. The majority of homes in Roydon can take advantage of superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Roydon?

  • Fibre broadband
    • This is the fastest available internet connection in Roydon
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Roydon homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Roydon.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Roydon.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Roydon broadband cost

Roydon broadband bill

You should also think about the price you pay for broadband in Roydon. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal before you commit to a internet connection in Roydon. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Roydon Broadband Reliability

The reliability of broadband in Roydon also needs consideration, with so many people that work from home either full-time or part-time, having a reliable internet connection to do your work can be extremely important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Roydon home will be an important thing to consider.

Roydon broadband customer support

Our final tip, the customer service of your Roydon broadband internet is extremely important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query efficiently and quickly is definitely something worth considering when you choose a broadband provider in Roydon.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Roydon ask about their broadband.

Broadband FAQs

What's the average broadband speed in Roydon?

The average speed of broadband in Roydon is:

Roydon Average Download Speed Roydon Average Upload Speed
69.10 Mbps 13.67 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Roydon, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Roydon house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

What speed internet is best for me?

That would depend on what you will be using the internet for. Check out the table below to find out what sort of download speed you should pick when getting connected in Roydon.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone dialling code of Roydon

Corded telephone area code Roydon

The landline area code, sometimes called the dialling code, for Roydon is 01806. If you call someone in Roydon, and you are in a different area, you must add 01806 to the number you'd like to call.

How much does an 01806 Roydon call cost?

If you have calls included with your landline or mobile, the phone call should be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Roydon

Residents in Roydon are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Roydon home to the gas and electricity networks.

Most of the time you won't need to speak to the Roydon distribution network operator, but should the need arise, you can find the distribution network operator for Roydon below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Roydon

The electricity distribution network operator for Roydon is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Roydon

There are no power plants within a 10 mile radius of Roydon.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Close By Roydon

Perhaps you're wondering which towns and cities are nearby Roydon, in the table below you can see the five nearest towns and cities to Roydon.

Closest five municipalities to Roydon
Municipality Distance from Roydon
Hoddesdon 2.93 miles
Matching Tye 4 miles
Matching Green 4 miles