Utilities in <u>Salt Hill

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Your Complete Guide to Utilities in Salt Hill

If you just moved and have some questions about Salt Hill? Our utilities guide to Salt Hill will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Salt Hill water and sewerage. Keep reading to learn everything about utilities in Salt Hill.

About Salt Hill, Berkshire

Salt Hill SL1 is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Salt Hill?

Salt Hill water utilities are supplied by Thames Water. Here are the main contact numbers for Thames Water:

How to reach your water provider in Salt Hill

Ringing a contact number for Thames Water is one of many options to deal with your Salt Hill water account.

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365
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Write to Thames Water

You can also get in touch with Thames Water, either by email or with a letter in the post. You can also submit your request on the Thames Water website.

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Salt Hill

Water bill in Salt Hill

Water rates in Salt Hill depend on whether your home has a water meter or not. It's easy to find out if your Salt Hill water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Salt Hill water rates will have a meter number listed on their water bills.

Metered Customers in Salt Hill

Customers who have a water meter installed at their Salt Hill house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges cover the consumption at your Salt Hill home.

Unmetered Customers in Salt Hill

Customers who don't have a meter at their Salt Hill home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Salt Hill home.

The rate unmetered customers pay for water in Salt Hill is going to be based on the rateable value of your home. The rateable value calculation of your Salt Hill water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Salt Hill might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Salt Hill?

The average water bill Salt Hill residents are billed is £19.33 per month, which is £232 a year.

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How do I pay my Salt Hill water bill?

First of all, you will need to register with Thames Water. After you register your details with Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Salt Hill bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Salt Hill?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Salt Hill SL1, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Salt Hill Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Salt Hill have about their water supply.

Frequently Asked Questions About Water in Salt Hill

Is the tap water in Salt Hill safe to drink?

Yes! It's safe to drink the tap water in Salt Hill. You can rest assured that Salt Hill water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Salt Hill water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Salt Hill water to make it drinkable.

Where does the water in Salt Hill come from?

There are three main sources of water that supply Salt Hill:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Salt Hill

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Salt Hill is higher than 276ppm, this means the water in Salt Hill is rated as very hard water.

What does this mean?

The water being supplied to your home in Salt Hill contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Salt Hill.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Salt Hill No Water

If there isn't any running water in your Salt Hill home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Salt Hill.

If there is no water at your Salt Hill home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Salt Hill.

If you don't have any cold water, not even a trickle, contact Thames Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Thames Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Thames Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Salt Hill water leak or flooding

Salt Hill water problems might include anything from a leak, a burst water main, or flooding in your Salt Hill home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Salt Hill property, you should try to do one of the following as long as it's safe to do so:

  1. Call Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the Thames Water website and fill in the form to report the problem.

Why does the water in Salt Hill taste strange?

If you detect a difference in smell or taste of your Salt Hill water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Salt Hill water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Salt Hill water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Thames Water via the contact channels listed above.

Internet in Salt Hill SL1

Salt Hillinternet connected globe

The speed of your internet connection at your Salt Hill home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and see how it compares to the average broadband speed for Salt Hill with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Salt Hill Average Download Speed Salt Hill Average Upload Speed
92.20 Mbps 25.90 Mbps
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The internet connection type you have can have an effect on the speed you get in Salt Hill. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection available.

What to look for when choosing an internet provider in Salt Hill?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. Worry not, we've listed the four important points worth considering before choosing an internet provider in Salt Hill.

Availability

The first point to bear in mind when choosing an internet provider in Salt Hill is the availability. The majority of homes in Salt Hill should have access to fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Salt Hill?

  • Fibre broadband
    • This is fastest connection that's currently available in Salt Hill
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Salt Hill homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Salt Hill.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Salt Hill.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Salt Hill broadband cost

Salt Hill broadband bill

You should also think about how much it costs for the broadband in Salt Hill. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you sign up to a broadband connection in Salt Hill. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Salt Hill Broadband Reliability

How reliable the broadband is in Salt Hill also needs consideration, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

When we're relaxing we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Salt Hill home is something to think about.

Salt Hill broadband technical support

Our final tip, the customer support of your Salt Hill broadband connection is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Salt Hill.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Salt Hill have about their internet connection.

Broadband FAQs

How fast is the broadband in Salt Hill?

The average internet speed in Salt Hill is:

Salt Hill Average Download Speed Salt Hill Average Upload Speed
92.20 Mbps 25.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Salt Hill, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Salt Hill property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Have a look at the following table for a rough guide to which speed you should pick when getting connected in Salt Hill.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Salt Hill

Corded telephone area code Salt Hill

The telephone area code, sometimes called the landline dialling code, for Salt Hill is 01806. If you're calling somebody in Salt Hill, and you're located in a different region, you must add 01806 to the number you're calling.

How much does an 01806 Salt Hill call cost?

If you have calls included with your landline or mobile tariff, the cost of the call should be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Salt Hill

Residents in Salt Hill can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Salt Hill home to the electricity grid and gas networks.

More often than not you won't need to contact the Salt Hill distribution network operator, but should you ever need to, you can find the distribution network operator for Salt Hill in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Salt Hill

The electricity distribution network operator for Salt Hill is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Salt Hill

There are no power plants within a 10 mile radius of Salt Hill.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Salt Hill

Perhaps you're wondering which towns and cities are nearby Salt Hill, we've found the five nearest towns and cities to Salt Hill.

Closest five municipalities to Salt Hill
Municipality Distance from Salt Hill
Slough -
Burnham -
Ermine & St Giles Estates 0.15 miles