Utilities in <u>Sawbridgeworth

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A Complete Guide to Utilities in Sawbridgeworth

If you just moved and have some questions about Sawbridgeworth? Our complete guide to utilities in Sawbridgeworth is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Sawbridgeworth water and sewerage. Keep reading to learn everything about utilities in Sawbridgeworth.

About Sawbridgeworth, Essex

Sawbridgeworth CM21 has a population of 9,800 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Sawbridgeworth?

Sawbridgeworth water services are supplied by Affinity Water. In the table below are the contact numbers for Affinity Water, and Thames Water:

How to get in touch with the water suppliers in Sawbridgeworth

Speaking to an advisor at Affinity Water or Thames Water is one of many options to discuss your Sawbridgeworth water issues.

Affinity Water telephone numbers

In the table below you will find the telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water telephone number Affinity Water Emergency telephone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water telephone numbers

In the table below you will find the telephone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

You can also write to Affinity Water or Thames Water, either by email or with a letter in the post. You can even send your message through the Affinity Water or Thames Water website.

Affinity Water

Customer that want to post a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Sawbridgeworth

Water bill in Sawbridgeworth

Water rates in Sawbridgeworth depend on whether your home has a water meter or not. You can easily check if your Sawbridgeworth water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Sawbridgeworth water rates will have a meter number listed on their water bills.

Metered Customers in Sawbridgeworth

Customers that have a water meter at their Sawbridgeworth home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges are for the consumption at your Sawbridgeworth home.

Unmetered Customers in Sawbridgeworth

Customers that don't have a water meter at their Sawbridgeworth home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Sawbridgeworth home.

As an unmetered customer, the rate you pay for water in Sawbridgeworth is going to be based on the rateable value of your home. The rateable value calculation of your Sawbridgeworth water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Sawbridgeworth could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Sawbridgeworth?

The average water bill Sawbridgeworth residents are being charged varies between water suppliers. The table below shows the average water bill by supplier:

Supplier Average Water Bill Monthly Average Annual Water Bill
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my Sawbridgeworth water bill?

First, you must sign up and register with Affinity Water or Thames Water. After you've registered with Affinity Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Sawbridgeworth bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Sawbridgeworth?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Sawbridgeworth CM21, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Sawbridgeworth Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Sawbridgeworth have about their water supply.

Frequently Asked Questions About Water in Sawbridgeworth

Is tap water in Sawbridgeworth safe to drink?

Yes! The tap water is safe to drink in Sawbridgeworth. You can rest assured that Sawbridgeworth water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Sawbridgeworth water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Sawbridgeworth water to make it drinkable.

Where does the water in Sawbridgeworth come from?

There are three main sources of water that supply Sawbridgeworth:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Sawbridgeworth

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Sawbridgeworth is higher than 201ppm, that means the water hardness in Sawbridgeworth is rated as hard water.

What does this mean?

The water being supplied to your home in Sawbridgeworth contains an elevated level of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Sawbridgeworth.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Sawbridgeworth No Water

If you have no water in your Sawbridgeworth home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Sawbridgeworth.

If there is no water at your Sawbridgeworth home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Sawbridgeworth.

If your home has no cold water, not even a trickle, contact Affinity Water or Thames Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Affinity Water or Thames Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Affinity Water or Thames Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Sawbridgeworth water leak or flooding

Sawbridgeworth water problems can include anything from a leak, a burst water main, or flooding in your Sawbridgeworth home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Sawbridgeworth property, you need to do one of the following as quickly as you can:

  1. Contact Affinity Water or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Affinity Water or Thames Water website and fill in the form to report the problem.

Why does the water in Sawbridgeworth taste strange?

If you detect a difference in smell or taste of your Sawbridgeworth water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Sawbridgeworth water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Sawbridgeworth water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Affinity Water or Thames Water using the contact information above.

Broadband in Sawbridgeworth CM21

Sawbridgeworthinternet connected globe

The broadband speed you get at your Sawbridgeworth home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average broadband speed for Sawbridgeworth with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Sawbridgeworth Average Download Speed Sawbridgeworth Average Upload Speed
73.80 Mbps 15.10 Mbps
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The type of internet connection you have can have an effect on the speed you get in Sawbridgeworth. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection that's available.

Things to consider when picking a broadband provider in Sawbridgeworth?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, we've listed the four important points to think about when picking a broadband provider in Sawbridgeworth.

Availability

The first thing you need to think about when picking a broadband provider in Sawbridgeworth is the availability. Most homes in Sawbridgeworth should have access to superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Sawbridgeworth?

  • Fibre broadband
    • This is the fastest type of connection you can get in Sawbridgeworth
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Sawbridgeworth homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Sawbridgeworth.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Sawbridgeworth.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Sawbridgeworth broadband cost

Sawbridgeworth broadband bill

You should also think about the price you pay for broadband in Sawbridgeworth. There are many providers offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the small print of the offer before you sign up to a internet connection in Sawbridgeworth. There are some providers that will increase the price you pay before your contract has finished. We reported recently on the BT price hike which will be felt by millions of BT customers.

Sawbridgeworth Broadband Reliability

The reliability of the broadband connection is in Sawbridgeworth should also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is really important.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Sawbridgeworth home is going to be important.

Sawbridgeworth broadband customer service

Our final tip, the customer service of your Sawbridgeworth internet connection is extremely important. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a provider with excellent customer service that can deal with your problem in a fast and efficient manner should be considered when selecting an internet provider in Sawbridgeworth.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Sawbridgeworth have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Sawbridgeworth?

The average broadband speed in Sawbridgeworth is:

Sawbridgeworth Average Download Speed Sawbridgeworth Average Upload Speed
73.80 Mbps 15.10 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Sawbridgeworth, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Sawbridgeworth home. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Check out the table below to find out what sort of download speed you should pick when getting connected in Sawbridgeworth.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Sawbridgeworth

Corded telephone area code Sawbridgeworth

The landline area code, sometimes called the dialling code, for Sawbridgeworth is 01806. When making a call to someone in Sawbridgeworth, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 Sawbridgeworth call cost?

If you have a call plan with your mobile or landline tariff, then the call cost should be included as part of your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Sawbridgeworth

Residents of Sawbridgeworth can choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Sawbridgeworth home to the gas network and electricity grid.

Most of the time you won't need to speak to the Sawbridgeworth distribution network operator, but if you do, you can easily find out which DNO is responsible for Sawbridgeworth below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Sawbridgeworth

The electricity distribution network operator for Sawbridgeworth is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Sawbridgeworth

There are no power plants within a 10 mile radius of Sawbridgeworth.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Sawbridgeworth

Perhaps you're wondering which towns and cities are within reach of Sawbridgeworth, we've found the closest five municipalities to Sawbridgeworth.

Closest five municipalities to Sawbridgeworth
Municipality Distance from Sawbridgeworth
Matching Green 3.04 miles
Old Harlow 3.04 miles
Harlow 3.04 miles
Matching 3.04 miles
Much Hadham 3.51 miles