Utilities in <u>Scotland Gate

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A Complete Guide to Utilities in Scotland Gate

Are you moving and want to know more about Scotland Gate? Our utilities guide to Scotland Gate will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Scotland Gate water and sewerage. Keep reading to learn everything about utilities in Scotland Gate.

About Scotland Gate, Northumberland

Scotland Gate NE62 is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Scotland Gate?

Scotland Gate water services are supplied by Northumbrian Water. Below are the main phone numbers for Northumbrian Water:

Getting in touch with your water supplier for Scotland Gate

Ringing a contact number for Northumbrian Water is one of many contact methods to deal with your Scotland Gate water account.

In the table below we have listed the main contact numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water phone number Northumbrian Water Emergency phone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also get in touch with Northumbrian Water, by composing a letter or sending an email. You can even send your message through the Northumbrian Water website.

If you prefer to write a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Northumbrian Water, you can use the email address below:

Northumbrian Water Email Address
care@nwl.co.uk

Price of water in Scotland Gate

Water bill in Scotland Gate

Water rates in Scotland Gate are based on if your home has a water meter or not. You can easily check if your Scotland Gate water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Scotland Gate water rates will have a meter number listed on their water bills.

Metered Customers in Scotland Gate

Customers that have a water meter at their Scotland Gate property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Northumbrian Water. Whilst the variable charges are for the consumption at your Scotland Gate home.

Unmetered Customers in Scotland Gate

Customers that don't have a water meter at their Scotland Gate home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Scotland Gate home.

As an unmetered customer, the rate you pay for water in Scotland Gate will be based on the rateable value of your home. The rateable value of your Scotland Gate water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, installing a water meter at your Scotland Gate might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Scotland Gate?

The average water bill Scotland Gate residents are being charged is £14.83 each month, that's £178 annually.

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How do I pay my Scotland Gate water bill?

First, you must sign up and register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Scotland Gate bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Northumbrian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Scotland Gate?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Scotland Gate NE62, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Scotland Gate Water Frequently Asked Questions

Below we have answered some common questions that customers in Scotland Gate have about their water supply.

Frequently Asked Questions About Water in Scotland Gate

Is tap water in Scotland Gate safe to drink?

Yes! It's safe to drink the tap water in Scotland Gate. You can rest assured that Scotland Gate water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Scotland Gate water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Scotland Gate water to make it drinkable.

Where does the water in Scotland Gate come from?

There are three main sources of water that supply Scotland Gate:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Scotland Gate

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Scotland Gate is below 60ppm, that makes the water hardness in in Scotland Gate is rated as soft water.

What does this mean?

The water being supplied to your home in Scotland Gate contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Scotland Gate.

Scotland Gate No Water

If you have no water in your Scotland Gate home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Scotland Gate.

If there is no water at your Scotland Gate home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Scotland Gate.

If there is no cold water, not even a trickle, contact Northumbrian Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Northumbrian Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Northumbrian Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Scotland Gate water leak or flooding

Scotland Gate water problems can include anything from flooding or a leak, to a burst water main in your Scotland Gate home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Scotland Gate property, you must do one of the following as soon as possible:

  1. Contact Northumbrian Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Northumbrian Water website and fill in the form to report the problem.

Why does the water in Scotland Gate taste strange?

If you notice a change in taste or smell with your Scotland Gate water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Scotland Gate water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Scotland Gate water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Northumbrian Water on the contact details above.

Broadband in Scotland Gate NE62

Scotland Gateinternet connected globe

The speed of your broadband connection at your Scotland Gate home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see how it compares to the average broadband speed for Scotland Gate with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Scotland Gate Average Download Speed Scotland Gate Average Upload Speed
38.20 Mbps 10.00 Mbps
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The type of internet connection you have can affect your download and upload speed in Scotland Gate. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection available.

What to look for when choosing an internet provider in Scotland Gate?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've covered four main points to think about when choosing an internet provider in Scotland Gate.

Availability

The first point to bear in mind before choosing an internet provider in Scotland Gate is the issue of availability. Most homes in Scotland Gate should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in Scotland Gate?

  • Fibre broadband
    • This is the fastest available internet connection in Scotland Gate
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Scotland Gate homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Scotland Gate.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Scotland Gate.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Scotland Gate broadband value for money

Scotland Gate broadband bill

Another important consideration is the monthly cost of broadband in Scotland Gate. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the terms and conditions of the deal before you sign up to a internet service in Scotland Gate. There are some providers that will increase the price you pay during the initial contract period. We reported recently on the BT price hike which affects millions of BT customers.

Scotland Gate Broadband Reliability

How reliable the broadband is in Scotland Gate should also be considered, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is really important.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Scotland Gate home is something to think about.

Scotland Gate broadband technical support

Lastly, the technical support for your Scotland Gate broadband connection is of utmost importance. You might never need to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that deals with your query efficiently and quickly should be considered when making a decision for a broadband internet provider in Scotland Gate.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Scotland Gate have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Scotland Gate?

The average broadband speed in Scotland Gate is:

Scotland Gate Average Download Speed Scotland Gate Average Upload Speed
38.20 Mbps 10.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Scotland Gate, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Scotland Gate home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

What broadband speed do I need?

That would depend on how you will use the internet. Check out the table below to find out which speed you should choose when signing up for broadband in Scotland Gate.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Scotland Gate

Corded telephone area code Scotland Gate

The telephone area code, sometimes called the landline dialling code, for Scotland Gate is 01806. If you call someone in Scotland Gate, and you're located in a different region, you must add 01806 before the number you're trying to call.

How much does an 01806 Scotland Gate call cost?

If you have calls included with your landline or mobile tariff, the cost of the call is likely to be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Scotland Gate

People living in Scotland Gate can choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Scotland Gate home to the electricity grid and gas networks.

In many cases you won't need to speak to the Scotland Gate distribution network operator, but if you do, you can find the distribution network operator for Scotland Gate in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Scotland Gate

The electricity distribution network operator for Scotland Gate is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Scotland Gate

There are no power plants within a 10 mile radius of Scotland Gate.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near Scotland Gate

You might be wondering which municipalities are within reach of Scotland Gate, in the table below you can see the closest five municipalities to Scotland Gate.

Closest five municipalities to Scotland Gate
Municipality Distance from Scotland Gate
Morpeth 1.7 miles
Mitford 1.7 miles
Ashington 1.73 miles
Bedlington 2.04 miles
Hartford Bridge 2.04 miles