Utilities in <u>Seaton Delaval

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A Complete Guide to Utilities in Seaton Delaval

Are you moving and want to know more about Seaton Delaval? Our utilities guide to Seaton Delaval will explain in detail everything about broadband, area codes, power generation and energy distributors, and Seaton Delaval water and sewerage. Keep reading to learn everything about utilities in Seaton Delaval.

About Seaton Delaval, Northumberland

Seaton Delaval NE25 has a population of 7,509 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Seaton Delaval?

Seaton Delaval water services are provided by Northumbrian Water. Below are the main phone numbers for Northumbrian Water:

How to get in touch with the water supplier in Seaton Delaval

Calling a phone number for Northumbrian Water is one of many contact methods to deal with your Seaton Delaval water problems.

In the table below you will find the phone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water telephone number Northumbrian Water Emergency telephone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

Additionally, you can communicate with Northumbrian Water, by composing a letter or sending an email. You can also submit your request on the Northumbrian Water website.

If you prefer to send a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Northumbrian Water, you should use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Water rates in Seaton Delaval

Water bill in Seaton Delaval

Water rates in Seaton Delaval will vary depending on if your home has a water meter or not. You can easily find out whether your Seaton Delaval water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Seaton Delaval water rates will have a meter number listed on their water bills.

Metered Customers in Seaton Delaval

Customers with a water meter at their Seaton Delaval house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Northumbrian Water. Whilst the variable charges are for the consumption at your Seaton Delaval home.

Unmetered Customers in Seaton Delaval

Customers without a meter at their Seaton Delaval home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Seaton Delaval home.

As an unmetered customer, the rate you pay for water in Seaton Delaval will be based on the rateable value of your home. The rateable value calculation of your Seaton Delaval water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Seaton Delaval may save you money.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Seaton Delaval?

The average water bill Seaton Delaval residents are being charged is £14.83 each month, that's £178 per year.

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How do I pay my Seaton Delaval water bill?

You will first need to register with Northumbrian Water. After you register your details with Northumbrian Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Seaton Delaval bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Northumbrian Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Seaton Delaval?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Seaton Delaval NE25, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Seaton Delaval Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Seaton Delaval have about their water supply.

Frequently Asked Questions About Water in Seaton Delaval

Is the tap water in Seaton Delaval safe to drink?

Yes! It's safe to drink the tap water in Seaton Delaval. You can rest assured that Seaton Delaval water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Seaton Delaval water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Seaton Delaval water to make it drinkable.

Where does the water in Seaton Delaval come from?

There are three main sources of water that supply Seaton Delaval:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Seaton Delaval

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Seaton Delaval is less than 60ppm, that makes the water hardness in in Seaton Delaval is rated as soft water.

What does this mean?

The water being supplied to your home in Seaton Delaval contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Seaton Delaval.

Seaton Delaval No Water

If you don't have any running water in your Seaton Delaval home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Seaton Delaval.

If there is no water at your Seaton Delaval home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Seaton Delaval.

If your home has no cold water, not even a trickle, contact Northumbrian Water for assistance. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Northumbrian Water website for any information explaining why you have no water.
  2. Check the Twitter account of Northumbrian Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Seaton Delaval water leak or flooding

Seaton Delaval water problems can include anything from flooding or a leak, to a burst water main in your Seaton Delaval home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Seaton Delaval property, you need to do one of the following as quickly as you can:

  1. Contact Northumbrian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Northumbrian Water website and fill out the online form.

Why does the water in Seaton Delaval taste strange?

If you notice a change in taste or smell with your Seaton Delaval water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Seaton Delaval water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Seaton Delaval water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Northumbrian Water on the contact details above.

Broadband Speed in Seaton Delaval NE25

Seaton Delavalinternet connected globe

The speed of your internet connection at your Seaton Delaval home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and see if it matches the average connection speed for Seaton Delaval with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Seaton Delaval Average Download Speed Seaton Delaval Average Upload Speed
80.45 Mbps 15.50 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Seaton Delaval. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection available.

What should you consider when picking a broadband provider in Seaton Delaval?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider can be unnerving. Worry not, let's take a look at the top four points that you should consider when picking a broadband provider in Seaton Delaval.

Availability

The first thing to consider when picking a broadband provider in Seaton Delaval is what's available. Whilst many homes in Seaton Delaval should have access to superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What are the different types of connection in Seaton Delaval?

  • Fibre broadband
    • This is fastest connection that's currently available in Seaton Delaval
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Seaton Delaval homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Seaton Delaval.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Seaton Delaval.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Seaton Delaval broadband price

Seaton Delaval broadband bill

You also need to consider the monthly cost of broadband in Seaton Delaval. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the small print of the offer before you commit to a broadband connection in Seaton Delaval. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Seaton Delaval Broadband Reliability

How reliable the broadband is in Seaton Delaval must also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to do your work is really important.

Then in our freetime we're watching movies online or gaming online meaning without an internet connection that's reliable at your Seaton Delaval home will be an important thing to consider.

Seaton Delaval broadband customer service

Finally, the customer service of your Seaton Delaval broadband internet is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that can deal with your problem quickly and efficiently is a strong plus when selecting an internet provider in Seaton Delaval.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Seaton Delaval ask about their broadband.

Broadband FAQs

How fast is the broadband in Seaton Delaval?

The average broadband speed in Seaton Delaval is:

Seaton Delaval Average Download Speed Seaton Delaval Average Upload Speed
80.45 Mbps 15.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Seaton Delaval, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Seaton Delaval home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Check out the table below to find out what sort of download speed you should take for a broadband service in Seaton Delaval.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone area code for Seaton Delaval

Corded telephone area code Seaton Delaval

The landline area code, sometimes called the dialling code, for Seaton Delaval is 01806. If you call someone in Seaton Delaval, and you're located in a different region, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Seaton Delaval call cost?

If you have calls included with your landline or mobile, then the call cost will probably be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Seaton Delaval

Residents in Seaton Delaval can choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Seaton Delaval home to the gas and electricity networks.

Most of the time you won't need to speak to the Seaton Delaval distribution network operator, but if you do, you can easily find out which DNO is responsible for Seaton Delaval right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Seaton Delaval

The electricity distribution network operator for Seaton Delaval is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Seaton Delaval

There are no power plants within a 10 mile radius of Seaton Delaval.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Seaton Delaval

You might be wondering which municipalities are nearby Seaton Delaval, in the below table you will find the five closest municipalities to Seaton Delaval.

Closest five municipalities to Seaton Delaval
Municipality Distance from Seaton Delaval
New Hartley -
Seaton Sluice 0.99 miles
Whitley Bay 0.99 miles
Cullercoats 1 miles