Utilities in <u>Seaton Sluice

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A Complete Guide to Utilities in Seaton Sluice

If you've moved and have questions about Seaton Sluice? Our utilities guide to Seaton Sluice will explain in detail everything about broadband, area codes, power generation and energy distributors, and Seaton Sluice water and sewerage. Keep reading to learn everything about utilities in Seaton Sluice.

About Seaton Sluice, Northumberland

Seaton Sluice NE26 has a population of 3,082 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Seaton Sluice?

Seaton Sluice water services are supplied by Northumbrian Water. Below are the main phone numbers for Northumbrian Water:

How to reach your water provider in Seaton Sluice

Speaking to an advisor at Northumbrian Water is just one method of contact to deal with your Seaton Sluice water problems.

In the table below we have listed the main telephone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water telephone number Northumbrian Water Emergency telephone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also write to Northumbrian Water, by composing a letter or sending an email. You can even send your message through the Northumbrian Water website.

Customer that want to post a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Northumbrian Water, you can use the email address below:

Northumbrian Water Email Address
care@nwl.co.uk

Cost of water in Seaton Sluice

Water bill in Seaton Sluice

Water rates in Seaton Sluice depend on whether your home has a water meter or not. You can easily check if your Seaton Sluice water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Seaton Sluice water rates will have a meter number listed on their water bills.

Metered Customers in Seaton Sluice

Customers who have a water meter installed at their Seaton Sluice house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Seaton Sluice home.

Unmetered Customers in Seaton Sluice

Customers who don't have a meter at their Seaton Sluice home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Seaton Sluice home.

As an unmetered customer, the rate you pay for water in Seaton Sluice is based on the rateable value of your home. The rateable value of your Seaton Sluice water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Seaton Sluice may save you money.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Seaton Sluice?

The average water bill Seaton Sluice residents are billed is £14.83 monthly, which works out at £178 annually.

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How do I pay my Seaton Sluice water bill?

You will first need to register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Seaton Sluice bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Seaton Sluice?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Seaton Sluice NE26, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Seaton Sluice Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Seaton Sluice have about their water supply.

Frequently Asked Questions About Water in Seaton Sluice

Is the tap water in Seaton Sluice safe to drink?

Yes! The tap water is safe to drink in Seaton Sluice. You can rest assured that Seaton Sluice water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Seaton Sluice water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Seaton Sluice water to make it drinkable.

Where does the water in Seaton Sluice come from?

There are three main sources of water that supply Seaton Sluice:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Seaton Sluice

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Seaton Sluice is below 60ppm, that makes the water hardness in in Seaton Sluice is rated as soft water.

What does this mean?

The clean water supply to your home in Seaton Sluice contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Seaton Sluice.

Seaton Sluice No Water

If there isn't any running water in your Seaton Sluice home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Seaton Sluice.

If there is no water at your Seaton Sluice home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Seaton Sluice.

If your home has no cold water, not even a trickle, contact Northumbrian Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Northumbrian Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Northumbrian Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Seaton Sluice water leak or flooding

Seaton Sluice water problems can include anything from a burst water main or flooding, to a leak in your Seaton Sluice home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Seaton Sluice property, you need to do one of the following as quickly as you can:

  1. Call Northumbrian Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Northumbrian Water website and fill in the form to report the problem.

Why does the water in Seaton Sluice taste strange?

If you notice a change in taste or smell with your Seaton Sluice water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Seaton Sluice water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Seaton Sluice water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Northumbrian Water on the contact details above.

Broadband Speed in Seaton Sluice NE26

Seaton Sluiceinternet connected globe

The speed of your broadband connection at your Seaton Sluice home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and find out how it compares to the average broadband speed for Seaton Sluice with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Seaton Sluice Average Download Speed Seaton Sluice Average Upload Speed
80.45 Mbps 15.50 Mbps
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The type of internet connection you have can have an effect on the speed you get in Seaton Sluice. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one available.

What should you consider when picking a broadband provider in Seaton Sluice?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, we've listed the four important points worth considering before picking a broadband provider in Seaton Sluice.

Availability

The first point to bear in mind whilst picking a broadband provider in Seaton Sluice is the availability. Most homes in Seaton Sluice should have access to superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Seaton Sluice?

  • Fibre broadband
    • This is the fastest available internet connection in Seaton Sluice
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Seaton Sluice homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Seaton Sluice.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Seaton Sluice.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Seaton Sluice broadband price

Seaton Sluice broadband bill

Another important consideration is the monthly cost of broadband in Seaton Sluice. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the fine print of the deal before you sign up to a internet connection in Seaton Sluice. There are some providers that will increase the price you pay whilst you're in contract. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Seaton Sluice Broadband Reliability

The reliability of the broadband connection is in Seaton Sluice should also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Seaton Sluice home will be an important thing to consider.

Seaton Sluice broadband customer service

Our final tip, the technical support for your Seaton Sluice internet connection is of utmost importance. You might never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue in a fast and efficient manner should be considered when selecting an internet provider in Seaton Sluice.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Seaton Sluice have about their internet connection.

Broadband FAQs

What's the average broadband speed in Seaton Sluice?

The average speed of broadband in Seaton Sluice is:

Seaton Sluice Average Download Speed Seaton Sluice Average Upload Speed
80.45 Mbps 15.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Seaton Sluice, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Seaton Sluice property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on how you will use the internet. Take a look at this table for a rough guide to what sort of download speed you should take when signing up for broadband in Seaton Sluice.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for Seaton Sluice

Corded telephone area code Seaton Sluice

The telephone area code, sometimes called the landline dialling code, for Seaton Sluice is 01806. If you call someone in Seaton Sluice, and you are in a different area, you should add 01806 to the number you'd like to call.

How much does an 01806 Seaton Sluice call cost?

If you have calls included with your landline or mobile, then the call cost should be included in that tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Seaton Sluice

Residents in Seaton Sluice are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Seaton Sluice home to the electricity grid and gas networks.

Most of the time you won't need to contact the Seaton Sluice distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Seaton Sluice right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Seaton Sluice

The electricity distribution network operator for Seaton Sluice is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Seaton Sluice

There are no power plants within a 10 mile radius of Seaton Sluice.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Seaton Sluice

You might be wondering which municipalities are within reach of Seaton Sluice, we've found the five nearest towns and cities to Seaton Sluice.

Closest five municipalities to Seaton Sluice
Municipality Distance from Seaton Sluice
Cullercoats 0.9 miles
Marden 0.9 miles
Tynemouth 0.9 miles
Monkseaton 0.99 miles
New Hartley 0.99 miles