Your Complete Guide to Utilities in Shanklin
If you just moved and have some questions about Shanklin? Our complete guide to utilities in Shanklin will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Shanklin water and sewerage. Keep reading to learn everything about utilities in Shanklin.
About Shanklin, Isle of Wight
Shanklin PO37 has a population of 9,072 and is located in the county of Isle of Wight. Isle of Wight has a population of 141,606 people.
Who supplies my water in Shanklin?
How to reach your water provider in Shanklin
Ringing a contact number for Southern Water is one of many options to discuss your Shanklin water account.
In the table below you will find the telephone numbers for Southern Water general enquiries and emergencies.
|Southern Water contact number||Southern Water Emergency contact number|
|0330 303 0277||0800 820 999|
|Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365|
Moving to Shanklin?
Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.
Write to Southern Water
You can also get in touch with Southern Water, either by email or with a letter in the post. You can also submit your request on the Southern Water website.
If you prefer to send a letter to Southern Water can do so by writing to the Southern Water address below:
|Southern Water Address|
|PO Box 564
Customers that would rather email Southern Water, you must use the following email address:
|Southern Water Email Address|
Price of water in Shanklin
Water rates in Shanklin will vary depending on if your home has a water meter or not. It's easy to find out if your Shanklin water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Shanklin water rates will have a meter number listed on their water bills.
Metered Customers in Shanklin
Customers that have a water meter at their Shanklin home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Southern Water. While the variable charges cover the usage at your Shanklin home.
Unmetered Customers in Shanklin
Customers without a meter at their Shanklin home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Shanklin home.
Water rates for unmetered customers in Shanklin is based on the rateable value of your home. The rateable value part of your Shanklin water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.
Should I get a water meter installed?
That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Shanklin could be cheaper.
Customers with big families are probably not going to save money by installing a water meter.
How much is the average water bill in Shanklin?
The average water bill Shanklin residents are being charged is £14.25 per month, which is £171 per year.
Expensive Shanklin water bills?
Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.
How do I pay my Shanklin water bill?
You will first need to register with Southern Water. After you've registered with Southern Water, you will be offered a choice of payment options such as:
- Direct Debit
- Online payments
- Pay over the phone
- Bank transfer
- Payment by cheque
- Payment card
You should also be able to choose how frequently you pay your Shanklin bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Southern Water account, you will be able to choose your preferred payment method and frequency.
Can I switch the water supplier in Shanklin?
Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Shanklin PO37, your water supplier is Southern Water.
Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.
Shanklin Water Frequently Asked Questions
Below we have answered the most commonly asked questions that customers in Shanklin have about their water supply.
Frequently Asked Questions About Water in Shanklin
Is tap water in Shanklin safe to drink?
Yes! You can drink the tap water in Shanklin. You can rest assured that Shanklin water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Shanklin water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Shanklin water to make it drinkable.
Where does the water in Shanklin come from?
There are three main sources of water that supply Shanklin:
- Surface sources - 93%
- Groundwater sources - 6%
- Mixed sources - 1%
How hard is the water in Shanklin
While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.
The water hardness rating in Shanklin is more than 276ppm, this means the water in Shanklin is rated as very hard water.
What does this mean?
The water supply to your home in Shanklin contains an elevated level of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.
You should add a water softener to the water in Shanklin.
- Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
- Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
- Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.
Shanklin No Water
If there isn't any running water in your Shanklin home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Shanklin.
If there is no water at your Shanklin home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Shanklin.
If you don't have any cold water, not even a trickle, contact Southern Water for advice. You can also try the following:
- Check for updates on the "In Your Area" sections of the Southern Water website for any explanations as to why you have no water.
- Check the Twitter account of Southern Water, quite often you will find they have posted an update about the issue.
- Check with your neighbours to find out if they also have no water.
- Make sure your stop tap is in the open position.
Shanklin water leak or flooding
Shanklin water problems could be anything from a burst water main or flooding, to a leak in your Shanklin home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you find a water leak or flooding that's not inside your Shanklin property, you need to do one of the following as quickly as you can:
- Call Southern Water regardless if the issue relates to drinking water or wastewater.
- If you can access the internet from your location, go to the "report a leak" section of the Southern Water website and complete the online form to report the issue.
Why does the water in Shanklin taste strange?
If you find the taste or smell is different with your Shanklin water this may be due to one of the following reasons:
- Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
- Seasonal changes can infuse the Shanklin water with an earthy smell or taste.
- Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Shanklin water.
If you are unsure about your water's appearance, smell, or taste, you can speak to Southern Water using the contact information above.
Broadband Speed in Shanklin PO37
The broadband speed you get at your Shanklin home depends on several factors such as:
- Availability of fibre
- Proximity of the local telephone exchange
- Placement of your router
- If you're using wi-fi or ethernet
- Which provider you have
Test how fast your internet is and see how it compares to the average connection speed for Shanklin with our easy to use broadband speed test tool.
Did you know that the average download speed in the UK is around 62.5Mbps?
|Shanklin Average Download Speed||Shanklin Average Upload Speed|
|37.80 Mbps||16.20 Mbps|
Slow broadband in Shanklin?
Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.
The way you choose to connect to the internet can affect the speed you get at your home in Shanklin. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.
ADSL internet connections are the slowest, in some remote parts of the UK it is the only means of connection that's available.
What to look for when searching for a broadband provider in Shanklin?
In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider might seem daunting at first. Worry not, let's take a look at the top four points worth considering before searching for a broadband provider in Shanklin.
The first thing you need to think about before searching for a broadband provider in Shanklin is what's available. The majority of homes in Shanklin can take advantage of fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.
Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.
Type of connection
What are the different types of connection in Shanklin?
- Fibre broadband
- This is fastest connection that's currently available in Shanklin
- There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
- Superfast broadband has a download speed of more than 24 Mbps.
- A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
- ADSL or ADSL2
- An older type of internet connection that is provided via your phone line.
- Slower speeds up to 24 Mbps.
- Available to the majority of Shanklin homes.
- Speed that are the same as, or faster than, fibre broadband.
- Only available with Virgin Media.
- Limited availability in some parts of Shanklin.
- 4G/5G, Mobile, and Satellite Broadband
Unlimited GBs in Shanklin?
Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.
Shanklin broadband cost
You also need to consider the price you pay for broadband in Shanklin. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal before you commit to a broadband connection in Shanklin. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.
Shanklin Broadband Reliability
The reliability of broadband in Shanklin must also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.
When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Shanklin home is something to think about.
Shanklin broadband customer support
Our final tip, the customer service of your Shanklin broadband connection is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query quickly and efficiently is definitely something worth considering when you choose a broadband provider in Shanklin.
Our FAQ contains the answers to the most asked questions from customers in Shanklin have about broadband internet.
Broadband Frequently Asked Questions
Is the internet fast in Shanklin?
The average speed of broadband in Shanklin is:
|Shanklin Average Download Speed||Shanklin Average Upload Speed|
|37.80 Mbps||16.20 Mbps|
What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?
In simple terms, these are the different kinds of internet connection.
- ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
- Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
- FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Shanklin, it's then connected to your house via your standard telephone line.
- FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Shanklin home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .
What speed internet is best for me?
It really does depend on what kind of internet user you are. Check out the table below to find out what sort of download speed you should pick for a broadband service in Shanklin.
|Frequent internet uses||Recommended Download Speed||Maximum of 2 devices|
|Maximum of 2 devices||Email, web browsing, working from home (WFH), light streaming, etc||10-25 Mbps Broadband|
|3-5 devices||AAll of the above, online gaming and 4K streaming||50-100 Mbps Broadband|
|5 devices or more||All the above plus large file transfers or streaming your own video content on the web||100+ Mbps Broadband|
What's the difference between 2.4Ghz and 5Ghz WiFi?
2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.
What's the telephone area code for Shanklin
The telephone area code, sometimes called the landline dialling code, for Shanklin is 01806. If you're calling somebody in Shanklin, and you are not in the same area, you must add 01806 to the number you're calling.
How much does an 01806 Shanklin call cost?
If you have a call plan with your landline or mobile tariff, the phone call should be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.
If you don't know whether you have a plan that includes calls, you should ask your provider before making the call to avoid additional charges on your next phone bill.
How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.
Electricity and Gas in Shanklin
Residents of Shanklin are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is maintained and supplied by the local network operator.
We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Shanklin home to the electricity grid and gas networks.
Most of the time you won't need to contact the Shanklin distribution network operator, but if you do, you can quickly find out which DNO covers Shanklin below.
You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide
Electricity Distribution Network Operator responsible for Shanklin
The electricity distribution network operator for Shanklin is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:
|Scottish and Southern Electricity Networks - Central Southern England Contact Information|
|General Enquiries||0800 048 3516|
|Emergencies||0800 072 7282|
|Address||Inveralmond House, 200 Dunkeld Road
There are six electricity distribution network operators in the UK:
- Electricity North West
- Northern Powergrid
- SSE Networks
- SP Energy Networks
- UK Power Networks
- Western Power Distribution
Looking for greener energy in Shanklin?
Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.
Power Generation near Shanklin
There are no power plants within a 10 mile radius of Shanklin.
In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.
16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.
Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.
Towns and Cities Near Shanklin
Perhaps you're wondering which towns and cities are nearby Shanklin, in the below table you will find the five nearest towns and cities to Shanklin.