Utilities in <u>Shelf

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Your Complete Guide to Utilities in Shelf

If you've moved and have questions about Shelf? Our comprehensive utilities guide to Shelf will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Shelf water and sewerage. Keep reading to learn everything about utilities in Shelf.

About Shelf, West Yorkshire

Shelf HX3 has a population of 11,618 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Shelf?

Shelf water services are supplied by Yorkshire Water. In the table below are the contact numbers for Yorkshire Water:

How to reach your water provider in Shelf

Speaking to an advisor at Yorkshire Water is just one method of contact to talk about your Shelf water problems.

Below, you can find the principal telephone numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water contact number Yorkshire Water Emergency contact number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

You can also get in touch with Yorkshire Water, you have the choice of posting a letter or sending an email. You can also send your request via the Yorkshire Water website.

If you prefer to send a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Cost of water in Shelf

Water bill in Shelf

Water rates in Shelf depend on whether your home has a water meter or not. It's easy to find out if your Shelf water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Shelf water rates will have a meter number listed on their water bills.

Metered Customers in Shelf

Customers that have a water meter at their Shelf house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Yorkshire Water. While the variable charges cover the usage at your Shelf home.

Unmetered Customers in Shelf

Customers that don't have a water meter at their Shelf home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Shelf home.

The rate unmetered customers pay for water in Shelf is based on the rateable value of your home. The rateable value of your Shelf water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, having a water meter installed at your Shelf may save you money.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Shelf?

The average water bill Shelf residents are billed is £15.50 per month, which is £186 a year.

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How do I pay my Shelf water bill?

You will first need to register with Yorkshire Water. After you've registered with Yorkshire Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Shelf bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Yorkshire Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Shelf?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Shelf HX3, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Shelf Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Shelf have about their water supply.

Frequently Asked Questions About Water in Shelf

Is water from the tap in Shelf safe to drink?

Yes! The tap water is safe to drink in Shelf. You can rest assured that Shelf water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Shelf water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Shelf water to make it drinkable.

Where does the water in Shelf come from?

There are three main sources of water that supply Shelf:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Shelf

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Shelf is fewer than 60ppm, that makes the water hardness in in Shelf is rated as soft water.

What does this mean?

The water being supplied to your home in Shelf contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Shelf.

Shelf No Water

If you don't have any running water in your Shelf home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Shelf.

If there is no water at your Shelf home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Shelf.

If your home has no cold water, not even a trickle, contact Yorkshire Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Yorkshire Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Yorkshire Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Shelf water leak or flooding

Shelf water problems might include anything from a burst water main or flooding, to a leak in your Shelf home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Shelf property, you must do one of the following as soon as possible:

  1. Contact Yorkshire Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Yorkshire Water website and fill in the form to report the problem.

Why does the water in Shelf taste strange?

If you notice a change in taste or smell with your Shelf water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Shelf water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Shelf water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Yorkshire Water via the contact channels listed above.

Broadband Speed in Shelf HX3

Shelfinternet connected globe

The broadband speed you get at your Shelf home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average broadband speed for Shelf with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Shelf Average Download Speed Shelf Average Upload Speed
75.53 Mbps 12.37 Mbps
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The type of internet connection you have can affect your download and upload speed in Shelf. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one currently available.

What should you consider when searching for a broadband provider in Shelf?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Don't worry, let's take a look at the top four points that you should consider when searching for a broadband provider in Shelf.

Availability

The first thing you need to think about whilst searching for a broadband provider in Shelf is the availability. The majority of homes in Shelf can take advantage of superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Shelf?

  • Fibre broadband
    • This is the fastest type of connection you can get in Shelf
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Shelf homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Shelf.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Shelf.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Shelf broadband price

Shelf broadband bill

Another important consideration is how much it costs for the broadband in Shelf. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you sign up to a internet service in Shelf. Some providers will raise the price even before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Shelf Broadband Reliability

The reliability of the broadband connection is in Shelf should also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to do your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Shelf home will be an important thing to consider.

Shelf broadband customer support

Our final tip, the customer support of your Shelf broadband connection is really important. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Shelf.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Shelf have about broadband internet.

Broadband FAQs

Is the internet fast in Shelf?

The average speed of broadband in Shelf is:

Shelf Average Download Speed Shelf Average Upload Speed
75.53 Mbps 12.37 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Shelf, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Shelf property. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of UK home .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Check out the table below for a rough guide to what sort of download speed you should take when signing up for broadband in Shelf.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Shelf

Corded telephone area code Shelf

The telephone dialling code, sometimes called the area code, for Shelf is 01274. If you call someone in Shelf, and you're located in a different region, you should add 01274 to the number you'd like to call.

How much does an 01274 Shelf call cost?

If calls are included with your landline or mobile, the phone call should be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, you should ask your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Shelf

Residents in Shelf are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Shelf home to the gas network and electricity grid.

In many cases you won't need to speak to the Shelf distribution network operator, but should you ever need to, you can quickly find out which DNO covers Shelf right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Shelf

The electricity distribution network operator for Shelf is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Shelf

There are no power plants within a 10 mile radius of Shelf.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Shelf

If you've ever wondered which municipalities are close to Shelf, in the below table you will find the five closest municipalities to Shelf.