Utilities in <u>Sherfield-on-Loddon

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A Complete Guide to Utilities in Sherfield-on-Loddon

If you just moved and have some questions about Sherfield-on-Loddon? Our utilities guide to Sherfield-on-Loddon will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Sherfield-on-Loddon water and sewerage. Keep reading to learn everything about utilities in Sherfield-on-Loddon.

About Sherfield-on-Loddon, Berkshire

Sherfield-on-Loddon RG27 has a population of 3,107 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Sherfield-on-Loddon?

Sherfield-on-Loddon water utilities are supplied by South East Water. In the table below are the contact numbers for South East Water, and Thames Water:

Getting in touch with your water suppliers for Sherfield-on-Loddon

Speaking to an advisor at South East Water or Thames Water is one of many options to deal with your Sherfield-on-Loddon water problems.

South East Water contact numbers

Below, you can find the principal contact numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Thames Water contact numbers

Below, you can find the principal contact numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

You can also get in touch with South East Water or Thames Water, either by email or with a letter in the post. You can also submit your request on the South East Water or Thames Water website.

South East Water

Customer that want to post a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Sherfield-on-Loddon

Water bill in Sherfield-on-Loddon

Water rates in Sherfield-on-Loddon depend on whether your home has a water meter or not. You can easily check if your Sherfield-on-Loddon water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Sherfield-on-Loddon water rates will have a meter number listed on their water bills.

Metered Customers in Sherfield-on-Loddon

Customers that have a water meter at their Sherfield-on-Loddon property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South East Water or Thames Water. Whilst the variable charges are for the consumption at your Sherfield-on-Loddon home.

Unmetered Customers in Sherfield-on-Loddon

Customers that don't have a water meter at their Sherfield-on-Loddon home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Sherfield-on-Loddon home.

Water rates for unmetered customers in Sherfield-on-Loddon is based on the rateable value of your home. The rateable value part of your Sherfield-on-Loddon water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Sherfield-on-Loddon might work out cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Sherfield-on-Loddon?

The average water bill Sherfield-on-Loddon residents are billed can differ between suppliers in your area. In the table below, you will see how much each supplier charges:

Supplier Average Monthly Water Bill Average Water Bill Per Year
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Sherfield-on-Loddon water bill?

First, you must sign up and register with South East Water or Thames Water. Once you've registered an account with South East Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Sherfield-on-Loddon bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your South East Water or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Sherfield-on-Loddon?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Sherfield-on-Loddon RG27, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Sherfield-on-Loddon Water Frequently Asked Questions

Below we have answered some common questions that customers in Sherfield-on-Loddon have about their water supply.

Frequently Asked Questions About Water in Sherfield-on-Loddon

Is the tap water in Sherfield-on-Loddon safe to drink?

Yes! It's safe to drink the tap water in Sherfield-on-Loddon. You can rest assured that Sherfield-on-Loddon water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Sherfield-on-Loddon water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Sherfield-on-Loddon water to make it drinkable.

Where does the water in Sherfield-on-Loddon come from?

There are three main sources of water that supply Sherfield-on-Loddon:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Sherfield-on-Loddon

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Sherfield-on-Loddon is higher than 276ppm, this means the water in Sherfield-on-Loddon is rated as very hard water.

What does this mean?

The water being supplied to your home in Sherfield-on-Loddon contains a higher amount of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Sherfield-on-Loddon.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Sherfield-on-Loddon No Water

If there isn't any running water in your Sherfield-on-Loddon home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Sherfield-on-Loddon.

If there is no water at your Sherfield-on-Loddon home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Sherfield-on-Loddon.

If you don't have any cold water, not even a trickle, contact South East Water or Thames Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the South East Water or Thames Water website for any information explaining why you have no water.
  2. Examine the Twitter account of South East Water or Thames Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Sherfield-on-Loddon water leak or flooding

Sherfield-on-Loddon water problems could be anything from a burst water main or flooding, to a leak in your Sherfield-on-Loddon home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Sherfield-on-Loddon property, you must do one of the following as soon as possible:

  1. Ring South East Water or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the South East Water or Thames Water website and complete the online form to report the issue.

Why does the water in Sherfield-on-Loddon taste strange?

If you find the taste or smell is different with your Sherfield-on-Loddon water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Sherfield-on-Loddon water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Sherfield-on-Loddon water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with South East Water or Thames Water via the contact channels listed above.

Broadband in Sherfield-on-Loddon RG27

Sherfield-on-Loddoninternet connected globe

The speed of your broadband connection at your Sherfield-on-Loddon home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average connection speed for Sherfield-on-Loddon with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Sherfield-on-Loddon Average Download Speed Sherfield-on-Loddon Average Upload Speed
89.23 Mbps 19.28 Mbps
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The internet connection type you have can have an effect on the speed you get in Sherfield-on-Loddon. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection available.

What should you consider when choosing an internet provider in Sherfield-on-Loddon?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. Worry not, we've listed the four important points worth considering before choosing an internet provider in Sherfield-on-Loddon.

Availability

The first thing to consider when choosing an internet provider in Sherfield-on-Loddon is the availability. Most homes in Sherfield-on-Loddon should have access to fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Sherfield-on-Loddon?

  • Fibre broadband
    • This is fastest connection that's currently available in Sherfield-on-Loddon
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Sherfield-on-Loddon homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Sherfield-on-Loddon.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Sherfield-on-Loddon.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Sherfield-on-Loddon broadband price

Sherfield-on-Loddon broadband bill

Another important consideration is how much it costs for the broadband in Sherfield-on-Loddon. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal before you commit to a internet service in Sherfield-on-Loddon. Some providers may even increase the price during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Sherfield-on-Loddon Broadband Reliability

How reliable the broadband is in Sherfield-on-Loddon also needs consideration, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Sherfield-on-Loddon home will be an important thing to consider.

Sherfield-on-Loddon broadband technical support

Lastly, the customer support of your Sherfield-on-Loddon broadband connection is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem in a fast and efficient manner should be considered when selecting an internet provider in Sherfield-on-Loddon.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Sherfield-on-Loddon have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Sherfield-on-Loddon?

The average broadband speed in Sherfield-on-Loddon is:

Sherfield-on-Loddon Average Download Speed Sherfield-on-Loddon Average Upload Speed
89.23 Mbps 19.28 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Sherfield-on-Loddon, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Sherfield-on-Loddon home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on how you will use the internet. Take a look at this table for a rough guide to the kind of broadband speed you should take when signing up for broadband in Sherfield-on-Loddon.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the landline area code in Sherfield-on-Loddon

Corded telephone area code Sherfield-on-Loddon

The telephone area code, sometimes called the landline dialling code, for Sherfield-on-Loddon is 01806. If you're calling somebody in Sherfield-on-Loddon, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 Sherfield-on-Loddon call cost?

If you have calls included with your landline or mobile, the cost of the call is likely to be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, please check with your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Sherfield-on-Loddon

People living in Sherfield-on-Loddon can choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Sherfield-on-Loddon home to the gas and electricity networks.

In many cases you will never need to ever contact the Sherfield-on-Loddon distribution network operator, but if you do, you can quickly find out which DNO covers Sherfield-on-Loddon in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Sherfield-on-Loddon

The electricity distribution network operator for Sherfield-on-Loddon is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Sherfield-on-Loddon

There are no power plants within a 10 mile radius of Sherfield-on-Loddon.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Sherfield-on-Loddon

Perhaps you're wondering which towns and cities are nearby Sherfield-on-Loddon, we've found the five nearest towns and cities to Sherfield-on-Loddon.

Closest five municipalities to Sherfield-on-Loddon
Municipality Distance from Sherfield-on-Loddon
Turgis Green -
Stratfield Turgis -
Popley 3.77 miles
Chineham 3.77 miles
Sherborne St John 3.77 miles