Utilities in <u>Shortgrove

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A Complete Guide to Utilities in Shortgrove

Are you moving and want to know more about Shortgrove? Our utilities guide to Shortgrove is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Shortgrove water and sewerage. Keep reading to learn everything about utilities in Shortgrove.

About Shortgrove, Essex

Shortgrove CB11 is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Shortgrove?

Shortgrove water services are supplied by Affinity Water. Below are the main phone numbers for Affinity Water:

Getting in touch with your water supplier for Shortgrove

Speaking to an advisor at Affinity Water is one of many contact methods to deal with your Shortgrove water issues.

Below, you can find the principal contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Write to Affinity Water

Additionally, you can communicate with Affinity Water, by composing a letter or sending an email. You can even send your message through the Affinity Water website.

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Price of water in Shortgrove

Water bill in Shortgrove

Water rates in Shortgrove are based on if your home has a water meter or not. It's easy to find out if your Shortgrove water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Shortgrove water rates will have a meter number listed on their water bills.

Metered Customers in Shortgrove

Customers who have a water meter installed at their Shortgrove property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water. Whilst the variable charges cover the consumption at your Shortgrove home.

Unmetered Customers in Shortgrove

Customers without a meter at their Shortgrove home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Shortgrove home.

The rate unmetered customers pay for water in Shortgrove is based on the rateable value of your home. The rateable value calculation of your Shortgrove water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Shortgrove might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Shortgrove?

The average water bill Shortgrove residents are being charged is £16.67 per month, which is £200 annually.

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How do I pay my Shortgrove water bill?

First, you must sign up and register with Affinity Water. After you've registered with Affinity Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Shortgrove bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Shortgrove?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Shortgrove CB11, your water supplier is Affinity Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Shortgrove Water Frequently Asked Questions

Below we have answered some common questions that customers in Shortgrove have about their water supply.

Frequently Asked Questions About Water in Shortgrove

Is the tap water in Shortgrove safe to drink?

Yes! You can drink the tap water in Shortgrove. You can rest assured that Shortgrove water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Shortgrove water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Shortgrove water to make it drinkable.

Where does the water in Shortgrove come from?

There are three main sources of water that supply Shortgrove:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Shortgrove

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Shortgrove is more than 201ppm, this means the water in Shortgrove is rated as hard water.

What does this mean?

The clean water supply to your home in Shortgrove contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Shortgrove.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Shortgrove No Water

If there isn't any running water in your Shortgrove home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Shortgrove.

If there is no water at your Shortgrove home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Shortgrove.

If there is no cold water, not even a trickle, contact Affinity Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Affinity Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Affinity Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Shortgrove water leak or flooding

Shortgrove water problems might include anything from a burst water main or flooding, to a leak in your Shortgrove home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Shortgrove property, you need to do one of the following as quickly as you can:

  1. Ring Affinity Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Affinity Water website and fill out the online form.

Why does the water in Shortgrove taste strange?

If you notice a change in taste or smell with your Shortgrove water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Shortgrove water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Shortgrove water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Affinity Water via the contact channels listed above.

Broadband in Shortgrove CB11

Shortgroveinternet connected globe

The broadband speed you get at your Shortgrove home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test your internet speed and see how it compares to the average broadband speed for Shortgrove with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Shortgrove Average Download Speed Shortgrove Average Upload Speed
60.90 Mbps 19.50 Mbps
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The type of internet connection you have can affect the speed you get at your home in Shortgrove. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote it's the only type of internet connection available.

Things to consider when searching for a broadband provider in Shortgrove?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider can be unnerving. To ease the pressure, let's take a look at the top four points worth considering before searching for a broadband provider in Shortgrove.

Availability

The first thing to consider before searching for a broadband provider in Shortgrove is the issue of availability. The majority of homes in Shortgrove can take advantage of fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Shortgrove?

  • Fibre broadband
    • This is the fastest type of connection you can get in Shortgrove
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Shortgrove homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Shortgrove.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Shortgrove.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Shortgrove broadband price

Shortgrove broadband bill

You also need to consider how much it costs for the broadband in Shortgrove. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. It's important to read the terms and conditions of the deal before you sign up to a internet service in Shortgrove. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

Shortgrove Broadband Reliability

How reliable the broadband is in Shortgrove should also be considered, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work can be extremely important.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Shortgrove home is going to be important.

Shortgrove broadband customer support

Lastly, the customer support of your Shortgrove broadband internet is of utmost importance. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query efficiently and quickly is definitely something worth considering when you choose a broadband provider in Shortgrove.

Broadband FAQ

Below we've answered some our the most common questions that customers in Shortgrove have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Shortgrove?

The average internet speed in Shortgrove is:

Shortgrove Average Download Speed Shortgrove Average Upload Speed
60.90 Mbps 19.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Shortgrove, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Shortgrove property. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Take a look at this table to find out what sort of download speed you should take for a broadband service in Shortgrove.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Shortgrove

Corded telephone area code Shortgrove

The landline area code, sometimes called the dialling code, for Shortgrove is 01806. If you're calling somebody in Shortgrove, and you are in a different area, you should add 01806 before the number you're trying to call.

How much does an 01806 Shortgrove call cost?

If you have calls included with your mobile or landline tariff, the phone call is likely to be included with your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Shortgrove

People living in Shortgrove can choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Shortgrove home to the gas and electricity networks.

Most of the time you will never need to ever contact the Shortgrove distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Shortgrove in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Shortgrove

The electricity distribution network operator for Shortgrove is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Shortgrove

There are no power plants within a 10 mile radius of Shortgrove.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Shortgrove

You might be wondering which municipalities are within reach of Shortgrove, in the below table you will find the five nearest towns and cities to Shortgrove.