Your Complete Guide to Utilities in Soham

If you've moved and have questions about Soham? Our utilities guide to Soham will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Soham water and sewerage. Keep reading to learn everything about utilities in Soham.

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About Soham, Cambridgeshire

Soham CB7 has a population of 9,165 and is located in the county of Cambridgeshire. Cambridgeshire has a population of 653,412 people.

Who supplies my water in Soham?

Soham water services are provided by Anglian Water. Here are the main contact numbers for Anglian Water, and Cambridge Water:

How to reach your water providers in Soham

Calling a phone number for Anglian Water or Cambridge Water is just one method of contact to deal with your Soham water account.

Anglian Water contact numbers

In the table below we have listed the main contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365

Cambridge Water contact numbers

In the table below we have listed the main contact numbers for Cambridge Water general enquiries and emergencies.

Cambridge Water phone number Cambridge Water Emergency phone number
01223 706050 0800 316 7676
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

Write to Anglian Water or Cambridge Water

Additionally, you can communicate with Anglian Water or Cambridge Water, you have the choice of posting a letter or sending an email. You can also send your request via the Anglian Water or Cambridge Water website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you should use the following email address:

Anglian Water Email Address
[email protected]

Cambridge Water

If you prefer to write a letter to Cambridge Water can do so by writing to the Cambridge Water address below:

Cambridge Water Address
PO Box 7040, Green Lane
Walsall
WS1 9QG
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Water rates in Soham

Water bill in Soham

Water rates in Soham are based on if your home has a water meter or not. You can easily check if your Soham water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Soham water rates will have a meter number listed on their water bills.

Metered Customers in Soham

Customers who have a water meter installed at their Soham house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water or Cambridge Water. Whilst the variable charges are for the consumption at your Soham home.

Unmetered Customers in Soham

Customers that don't have a water meter at their Soham home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Soham home.

As an unmetered customer, the rate you pay for water in Soham is going to be based on the rateable value of your home. The rateable value calculation of your Soham water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Soham could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Soham?

The average water bill Soham residents are charged can differ between suppliers in your area. In the table below, you will see how much each supplier charges:

Supplier Average Monthly Water Bill Average Annual Water Bill
Anglian Water £16.83 £202
Cambridge Water £12.33 £148

How do I pay my Soham water bill?

First of all, you will need to register with Anglian Water or Cambridge Water. After you've registered with Anglian Water or Cambridge Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Soham bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Anglian Water or Cambridge Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Soham?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Soham CB7, your water suppliers are Anglian Water and Cambridge Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Soham Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Soham have about their water supply.

Frequently Asked Questions About Water in Soham

Is water from the tap in Soham safe to drink?

Yes! It's safe to drink the tap water in Soham. You can rest assured that Soham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Soham water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Soham water to make it drinkable.

Where does the water in Soham come from?

There are three main sources of water that supply Soham:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Soham

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Soham is over 201ppm, that makes the water hardness in Soham is rated as hard water.

What does this mean?

The water supply to your home in Soham contains a higher amount of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Soham.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Soham No Water

If you have no water in your Soham home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Soham.

If there is no water at your Soham home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Soham.

If your home has no cold water, not even a trickle, contact Anglian Water or Cambridge Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Anglian Water or Cambridge Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Anglian Water or Cambridge Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Soham water leak or flooding

Soham water problems can include anything from a leak, a burst water main, or flooding in your Soham home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Soham property, you must do one of the following as soon as possible:

  1. Contact Anglian Water or Cambridge Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Anglian Water or Cambridge Water website and complete the online form to report the issue.

Why does the water in Soham taste strange?

If you detect a difference in smell or taste of your Soham water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Soham water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Soham water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Anglian Water or Cambridge Water using the contact information above.

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Internet in Soham CB7

Sohaminternet connected globe

The broadband speed you get at your Soham home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average connection speed for Soham with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Soham Average Download Speed Soham Average Upload Speed
63.40 Mbps 13.83 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Soham. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one available.

What to look for when choosing an internet provider in Soham?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider could feel daunting. Don't worry, we've covered four main points to think about when choosing an internet provider in Soham.

Availability

The first thing to consider when choosing an internet provider in Soham is the issue of availability. Most homes in Soham can take advantage of superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Soham?

  • Fibre broadband
    • This is fastest connection that's currently available in Soham
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Soham homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Soham.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Soham.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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Soham broadband price

Soham broadband bill

Another important consideration is the price you pay for broadband in Soham. You will see many broadband providers are offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you commit to a internet service in Soham. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Soham Broadband Reliability

The reliability of broadband in Soham must also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Soham home is something to think about.

Soham broadband technical support

Lastly, the technical support for your Soham broadband internet is really important. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that can deal with your problem efficiently and quickly should be considered when you choose a broadband provider in Soham.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Soham have about their internet connection.

Broadband FAQs

What's the average broadband speed in Soham?

The average broadband speed in Soham is:

Soham Average Download Speed Soham Average Upload Speed
63.40 Mbps 13.83 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Soham, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Soham house. This means it's very fast and extremely reliable. At present, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Have a look at the following table for a general idea the kind of broadband speed you should take when signing up for broadband in Soham.

Usual Internet habits Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

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What's the telephone dialling code of Soham

Corded telephone area code Soham

The telephone area code, sometimes called the landline dialling code, for Soham is 01806. If you call someone in Soham, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Soham call cost?

If you have calls included with your landline or mobile tariff, the cost of the call is likely to be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Soham

Residents in Soham are free to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Soham home to the gas and electricity networks.

In many cases you won't need to speak to the Soham distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Soham below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Soham

The electricity distribution network operator for Soham is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Soham

There are no power plants within a 10 mile radius of Soham.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Soham

If you've ever wondered which municipalities are close to Soham, in the table below you can see the closest five municipalities to Soham.