Utilities in <u>South Benfleet

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A Complete Guide to Utilities in South Benfleet

Are you moving and want to know more about South Benfleet? Our comprehensive utilities guide to South Benfleet will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and South Benfleet water and sewerage. Keep reading to learn everything about utilities in South Benfleet.

About South Benfleet, Essex

South Benfleet SS7 is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in South Benfleet?

South Benfleet water services are supplied by Anglian Water. Below are the main phone numbers for Anglian Water, and Essex & Suffolk Water:

How to get in touch with the water suppliers in South Benfleet

Ringing a contact number for Anglian Water or Essex & Suffolk Water is one of many contact methods to talk about your South Benfleet water problems.

Anglian Water phone numbers

In the table below you will find the phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water phone numbers

In the table below you will find the phone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

Additionally, you can communicate with Anglian Water or Essex & Suffolk Water, you have the choice of posting a letter or sending an email. You can also send your request via the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you can use the email address below:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Cost of water in South Benfleet

Water bill in South Benfleet

Water rates in South Benfleet are based on if your home has a water meter or not. You can easily find out whether your South Benfleet water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered South Benfleet water rates will have a meter number listed on their water bills.

Metered Customers in South Benfleet

Customers who have a water meter installed at their South Benfleet home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. Whilst the variable charges are for the consumption at your South Benfleet home.

Unmetered Customers in South Benfleet

Customers that don't have a water meter at their South Benfleet home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your South Benfleet home.

As an unmetered customer, the rate you pay for water in South Benfleet is going to be based on the rateable value of your home. The rateable value of your South Benfleet water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your South Benfleet may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in South Benfleet?

The average water bill South Benfleet residents are billed will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Monthly Average Water Bill Annually
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my South Benfleet water bill?

First of all, you will need to register with Anglian Water or Essex & Suffolk Water. Once you've registered an account with Anglian Water or Essex & Suffolk Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your South Benfleet bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in South Benfleet?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in South Benfleet SS7, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

South Benfleet Water Frequently Asked Questions

Below we have answered some common questions that customers in South Benfleet have about their water supply.

Frequently Asked Questions About Water in South Benfleet

Is tap water in South Benfleet safe to drink?

Yes! You can drink the tap water in South Benfleet. You can rest assured that South Benfleet water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated South Benfleet water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter South Benfleet water to make it drinkable.

Where does the water in South Benfleet come from?

There are three main sources of water that supply South Benfleet:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in South Benfleet

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in South Benfleet is fewer than 200ppm, this means the water in South Benfleet is rated as medium water.

What does this mean?

The clean water supply to your home in South Benfleet more than. medium water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in South Benfleet.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

South Benfleet No Water

If you don't have any running water in your South Benfleet home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting South Benfleet.

If there is no water at your South Benfleet home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting South Benfleet.

If you don't have any cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for help. You can also try the following:

  1. Look at the "In Your Area" sections on the Anglian Water or Essex & Suffolk Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Anglian Water or Essex & Suffolk Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

South Benfleet water leak or flooding

South Benfleet water problems can include anything from a leak, a burst water main, or flooding in your South Benfleet home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your South Benfleet property, you should try to do one of the following as long as it's safe to do so:

  1. Call Anglian Water or Essex & Suffolk Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Anglian Water or Essex & Suffolk Water website and complete the online form to report the issue.

Why does the water in South Benfleet taste strange?

If you detect a difference in smell or taste of your South Benfleet water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the South Benfleet water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to South Benfleet water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Anglian Water or Essex & Suffolk Water on the contact details above.

Internet in South Benfleet SS7

South Benfleetinternet connected globe

The speed of your broadband connection at your South Benfleet home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and see if it matches the average connection speed for South Benfleet with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

South Benfleet Average Download Speed South Benfleet Average Upload Speed
66.65 Mbps 12.55 Mbps
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The type of internet connection you have can affect your download and upload speed in South Benfleet. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, in some remote parts of the UK it's the only type of internet connection currently available.

What should you consider when searching for a broadband provider in South Benfleet?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider could feel daunting. Don't worry, let's take a look at the top four points that you should consider when searching for a broadband provider in South Benfleet.

Availability

The first point to bear in mind whilst searching for a broadband provider in South Benfleet is the issue of availability. Whilst many homes in South Benfleet can take advantage of fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in South Benfleet?

  • Fibre broadband
    • This is fastest connection that's currently available in South Benfleet
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of South Benfleet homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of South Benfleet.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in South Benfleet.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

South Benfleet broadband price

South Benfleet broadband bill

You should also think about the monthly cost of broadband in South Benfleet. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the small print of the offer before you commit to a internet connection in South Benfleet. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

South Benfleet Broadband Reliability

How reliable the broadband is in South Benfleet should also be considered, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your South Benfleet home will be an important thing to consider.

South Benfleet broadband customer support

Finally, the customer service of your South Benfleet broadband internet is really important. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises a high level of customer support that is able to solve your issue efficiently and quickly is a strong plus when you choose a broadband provider in South Benfleet.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in South Benfleet have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in South Benfleet?

The average broadband speed in South Benfleet is:

South Benfleet Average Download Speed South Benfleet Average Upload Speed
66.65 Mbps 12.55 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in South Benfleet, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your South Benfleet home. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Have a look at the following table for a rough guide to which speed you should take when getting connected in South Benfleet.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for South Benfleet

Corded telephone area code South Benfleet

The telephone dialling code, sometimes called the area code, for South Benfleet is 01806. If you're calling somebody in South Benfleet, and you are in a different area, you must add 01806 before the number you're trying to call.

How much does an 01806 South Benfleet call cost?

If calls are included with your landline or mobile, the phone call will probably be included as part of your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, we recommend getting in touch with your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in South Benfleet

Residents of South Benfleet can choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your South Benfleet home to the gas network and electricity grid.

More often than not you won't need to contact the South Benfleet distribution network operator, but if you do, you can find the distribution network operator for South Benfleet right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in South Benfleet

The electricity distribution network operator for South Benfleet is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near South Benfleet

There are no power plants within a 10 mile radius of South Benfleet.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By South Benfleet

If you've ever wondered which municipalities are close to South Benfleet, in the below table you will find the five closest municipalities to South Benfleet.

Closest five municipalities to South Benfleet
Municipality Distance from South Benfleet
Thundersley -
Basildon 2.06 miles
Rayleigh 2.51 miles
Langdon Hills 3.09 miles