Utilities in <u>South Molton

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A Complete Guide to Utilities in South Molton

Are you moving and want to know more about South Molton? Our comprehensive utilities guide to South Molton will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and South Molton water and sewerage. Keep reading to learn everything about utilities in South Molton.

About South Molton, Devon

South Molton EX36 has a population of 5,108 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in South Molton?

South Molton water services are provided by South West Water. In the table below are the contact numbers for South West Water:

Getting in touch with your water supplier for South Molton

Calling a phone number for South West Water is one of many contact methods to talk about your South Molton water account.

Below, you can find the principal contact numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

Additionally, you can communicate with South West Water, by composing a letter or sending an email. You can also submit your request on the South West Water website.

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Water rates in South Molton

Water bill in South Molton

Water rates in South Molton are based on if your home has a water meter or not. It's easy to find out if your South Molton water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered South Molton water rates will have a meter number listed on their water bills.

Metered Customers in South Molton

Customers with a water meter at their South Molton property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges are for the consumption at your South Molton home.

Unmetered Customers in South Molton

Customers without a meter at their South Molton home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your South Molton home.

As an unmetered customer, the rate you pay for water in South Molton is based on the rateable value of your home. The rateable value calculation of your South Molton water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your South Molton could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in South Molton?

The average water bill South Molton residents are billed is £18.17 per month, which is £218 per year.

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How do I pay my South Molton water bill?

First of all, you will need to register with South West Water. After you register your details with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your South Molton bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your South West Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in South Molton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in South Molton EX36, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

South Molton Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in South Molton have about their water supply.

Frequently Asked Questions About Water in South Molton

Is tap water in South Molton safe to drink?

Yes! The tap water is safe to drink in South Molton. You can rest assured that South Molton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given South Molton water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter South Molton water to make it drinkable.

Where does the water in South Molton come from?

There are three main sources of water that supply South Molton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in South Molton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in South Molton is less than 60ppm, that makes the water hardness in in South Molton is rated as soft water.

What does this mean?

The water being supplied to your home in South Molton contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which means they should last longer.

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Water softener isn't needed at your home in South Molton.

South Molton No Water

If there isn't any running water in your South Molton home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting South Molton.

If there is no water at your South Molton home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting South Molton.

If your home has no cold water, not even a trickle, contact South West Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the South West Water website for any information explaining why you have no water.
  2. Check the Twitter account of South West Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

South Molton water leak or flooding

South Molton water problems can include anything from a burst water main or flooding, to a leak in your South Molton home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your South Molton property, you must do one of the following as soon as possible:

  1. Ring South West Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the South West Water website and fill out the online form.

Why does the water in South Molton taste strange?

If you notice a change in taste or smell with your South Molton water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the South Molton water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to South Molton water.

If you are unsure about your water's appearance, smell, or taste, you can speak to South West Water via the contact channels listed above.

Internet in South Molton EX36

South Moltoninternet connected globe

The speed of your internet connection at your South Molton home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average broadband speed for South Molton with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

South Molton Average Download Speed South Molton Average Upload Speed
45.20 Mbps 12.10 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in South Molton. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection currently available.

What to look for when searching for a broadband provider in South Molton?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider can be unnerving. Worry not, we've covered four main points worth considering before searching for a broadband provider in South Molton.

Availability

The first point to bear in mind when searching for a broadband provider in South Molton is the issue of availability. The majority of homes in South Molton can take advantage of superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in South Molton?

  • Fibre broadband
    • This is the fastest available internet connection in South Molton
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of South Molton homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of South Molton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in South Molton.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

South Molton broadband cost

South Molton broadband bill

You also need to consider how much it costs for the broadband in South Molton. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the terms and conditions of the deal before you sign up to a internet service in South Molton. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

South Molton Broadband Reliability

The reliability of the broadband connection is in South Molton must also be considered, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to do your work is really important.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your South Molton home is something to think about.

South Molton broadband customer support

Lastly, the customer support of your South Molton broadband internet is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem efficiently and quickly is definitely something worth considering when you choose a broadband provider in South Molton.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in South Molton ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in South Molton?

The average broadband speed in South Molton is:

South Molton Average Download Speed South Molton Average Upload Speed
45.20 Mbps 12.10 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in South Molton, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your South Molton home. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Take a look at this table for a rough guide to which speed you should pick for a broadband service in South Molton.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in South Molton

Corded telephone area code South Molton

The landline area code, sometimes called the dialling code, for South Molton is 01769. If you call someone in South Molton, and you're located in a different region, you will need to add 01769 before the number you're trying to call.

How much does an 01769 South Molton call cost?

If calls are included with your landline or mobile tariff, the phone call is likely to be included with your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in South Molton

People living in South Molton can choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your South Molton home to the electricity grid and gas networks.

In many cases you will never need to ever contact the South Molton distribution network operator, but if you do, you can easily find out which DNO is responsible for South Molton below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for South Molton

The electricity distribution network operator for South Molton is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near South Molton

There are no power plants within a 10 mile radius of South Molton.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By South Molton

You might be wondering which municipalities are nearby South Molton, in the table below you can see the five nearest towns and cities to South Molton.

Closest five municipalities to South Molton
Municipality Distance from South Molton
Umberleigh 8.7 miles
Dulverton 9.98 miles
Tiverton 13.64 miles
Barnstaple 14.64 miles