A Complete Guide to Utilities in South Ockendon
If you've moved and have questions about South Ockendon? Our utilities guide to South Ockendon will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and South Ockendon water and sewerage. Keep reading to learn everything about utilities in South Ockendon.
About South Ockendon, Essex
South Ockendon RM15 has a population of 19,460 and is located in the county of Essex. Essex has a population of 1,832,752 people.
Who supplies my water in South Ockendon?
How to get in touch with the water suppliers in South Ockendon
Ringing a contact number for Anglian Water or Essex & Suffolk Water is just one method of contact to deal with your South Ockendon water problems.
Anglian Water telephone numbers
In the table below you will find the telephone numbers for Anglian Water general enquiries and emergencies.
|Anglian Water phone number||Anglian Water Emergency phone number|
|0345 791 9155||0345 714 5145|
|Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365|
Moving to South Ockendon?
Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.
Essex & Suffolk Water telephone numbers
In the table below you will find the telephone numbers for Essex & Suffolk Water general enquiries and emergencies.
|Essex & Suffolk Water phone number||Essex & Suffolk Water Emergency phone number|
|0345 782 0111||0800 526 337|
|Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365|
Write to Anglian Water or Essex & Suffolk Water
You can also write to Anglian Water or Essex & Suffolk Water, either by email or with a letter in the post. You can even send your message through the Anglian Water or Essex & Suffolk Water website.
Customer that want to post a letter to Anglian Water can do so by writing to the Anglian Water address below:
|Anglian Water Address|
|PO Box 4994
If you would like to email Anglian Water, you can use the email address below:
|Anglian Water Email Address|
Essex & Suffolk Water
Customer that want to post a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:
|Essex & Suffolk Water Address|
|Northumbrian Water Ltd, Northumbria House, Abbey Road
If you would like to email Essex & Suffolk Water, you can use the email address below:
|Essex & Suffolk Water Email Address|
Price of water in South Ockendon
Water rates in South Ockendon are based on if your home has a water meter or not. You can easily find out whether your South Ockendon water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered South Ockendon water rates will have a meter number listed on their water bills.
Metered Customers in South Ockendon
Customers that have a water meter at their South Ockendon home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. Whilst the variable charges are for the consumption at your South Ockendon home.
Unmetered Customers in South Ockendon
Customers without a meter at their South Ockendon home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your South Ockendon home.
The rate unmetered customers pay for water in South Ockendon is going to be based on the rateable value of your home. The rateable value calculation of your South Ockendon water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.
Should I get a water meter installed?
It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your South Ockendon might work out cheaper.
Customers with bigger families that use more water will probably not benefit by having a meter installed.
How much is the average water bill in South Ockendon?
The average water bill South Ockendon residents are being charged varies between water suppliers. In the table below, you will see how much each supplier charges:
|Supplier||Average Water Bill Monthly||Average Water Bill Annually|
|Essex & Suffolk Water||£20.50||£246|
Expensive South Ockendon water bills?
Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.
How do I pay my South Ockendon water bill?
First, you must sign up and register with Anglian Water or Essex & Suffolk Water. Once you've registered an account with Anglian Water or Essex & Suffolk Water, you will be offered a choice of payment options such as:
- Direct Debit
- Online payments
- Pay over the phone
- Bank transfer
- Payment by cheque
- Payment card
You may be able to choose how often you pay your South Ockendon bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose how often you recieve your water bill and how to pay for it.
Can I switch the water supplier in South Ockendon?
Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in South Ockendon RM15, your water suppliers are Anglian Water and Essex & Suffolk Water.
Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.
South Ockendon Water Frequently Asked Questions
Below we have answers to the most frequently asked questions that customers in South Ockendon have about their water supply.
Frequently Asked Questions About Water in South Ockendon
Is tap water in South Ockendon safe to drink?
Yes! It's safe to drink the tap water in South Ockendon. You can rest assured that South Ockendon water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored South Ockendon water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter South Ockendon water to make it drinkable.
Where does the water in South Ockendon come from?
There are three main sources of water that supply South Ockendon:
- Surface sources - 93%
- Groundwater sources - 6%
- Mixed sources - 1%
What's the water hardness rating in South Ockendon
While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.
The water hardness rating in South Ockendon is higher than 276ppm, this means the water in South Ockendon is rated as very hard water.
What does this mean?
The water being supplied to your home in South Ockendon contains an elevated level of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.
Adding a softener to the water is recommended in South Ockendon.
- Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
- Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
- Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.
South Ockendon No Water
If you have no water in your South Ockendon home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in South Ockendon.
If there is no water at your South Ockendon home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting South Ockendon.
If you don't have any cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for advice. You can also try the following:
- Look at the "In Your Area" sections on the Anglian Water or Essex & Suffolk Water website for any information explaining why you have no water.
- Check the Twitter account of Anglian Water or Essex & Suffolk Water, they often post incident updates when there's a problem.
- Talk to your neighbours and see if they are having a problem with their water supply.
- Make sure your stop tap is in the open position.
South Ockendon water leak or flooding
South Ockendon water problems might include anything from a leak, a burst water main, or flooding in your South Ockendon home. So you must make sure you know who to contact and what to do and if you have a water emergency.
If you find a water leak or flooding that's not inside your South Ockendon property, you must do one of the following as soon as possible:
- Ring Anglian Water or Essex & Suffolk Water whether the problem is with clean water or wastewater.
- If you can go on the internet at your current location, visit the "report a leak" page on the Anglian Water or Essex & Suffolk Water website and fill in the form to report the problem.
Why does the water in South Ockendon taste strange?
If you notice a change in taste or smell with your South Ockendon water this may be due to one of the following reasons:
- Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
- Seasonal changes can affect it by infusing your South Ockendon water with an earthy smell or taste.
- Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to South Ockendon water.
If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Anglian Water or Essex & Suffolk Water on the contact details above.
Broadband in South Ockendon RM15
The speed of your broadband connection at your South Ockendon home depends on several factors such as:
- Fibre availability
- How far from the telephone exchange you are
- Placement of your router
- If you are connected with ethernet or wi-fi
- Which provider you have
Test your internet speed and see if it matches the average broadband speed for South Ockendon with our easy to use broadband speed test tool.
Did you know that the average download speed in the UK is around 62.5Mbps?
|South Ockendon Average Download Speed||South Ockendon Average Upload Speed|
|71.73 Mbps||13.93 Mbps|
Slow broadband in South Ockendon?
Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.
The internet connection type you have can have an effect on the speed you get in South Ockendon. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.
The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.
What should you consider when choosing an internet provider in South Ockendon?
In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, we've listed the four important points to think about when choosing an internet provider in South Ockendon.
The first point to bear in mind before choosing an internet provider in South Ockendon is the issue of availability. Whilst many homes in South Ockendon should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.
That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.
Type of connection
How can I connect to the internet in South Ockendon?
- Fibre broadband
- This is fastest connection that's currently available in South Ockendon
- Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
- Superfast broadband gives you a minimum download speed of more than 24 Mbps.
- A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
- ADSL or ADSL2
- An older type of connection that is delivered through a standard telephone line.
- Has a slower download speed of up to 24 Mbps.
- High availability with for 99.9% of South Ockendon homes.
- Speeds similar to, or faster than, fibre broadband.
- Only available with Virgin Media.
- Restricted availability in some parts of South Ockendon.
- 4G/5G, Mobile, and Satellite Broadband
Unlimited GBs in South Ockendon?
Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.
South Ockendon broadband price
You should also think about the monthly cost of broadband in South Ockendon. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the small print of the offer before you sign up to a broadband connection in South Ockendon. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.
South Ockendon Broadband Reliability
The reliability of broadband in South Ockendon also needs consideration, with many of us working from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work is really important.
When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your South Ockendon home will be an important thing to consider.
South Ockendon broadband technical support
Our final tip, the customer service of your South Ockendon internet connection is extremely important. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that deals with your query efficiently and quickly is a strong plus when making a decision for a broadband internet provider in South Ockendon.
Our FAQ contains the answers to the most asked questions from customers in South Ockendon have about broadband internet.
Broadband Frequently Asked Questions
How fast is the broadband in South Ockendon?
The average broadband speed in South Ockendon is:
|South Ockendon Average Download Speed||South Ockendon Average Upload Speed|
|71.73 Mbps||13.93 Mbps|
What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?
In simple terms, this means the kind of broadband internet connection.
- ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
- Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
- FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in South Ockendon, it's then connected to your house through your traditional copper wire telephone line.
- FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your South Ockendon house. This means it's very fast and extremely reliable. Currently, 31.83% of UK home .
What speed internet is best for me?
That would depend on how you will use the internet. Check out the table below to find out what sort of download speed you should take when getting connected in South Ockendon.
|Main internet uses||Recommended Broadband Download Speed||Maximum of 2 devices|
|Maximum of 2 devices||Web, email, working from home (WFH), light streaming, social media, etc||10-25 Mbps Broadband|
|Maximum of 5 devices||AAll the above, plus online gaming and 4K streaming||50-100 Mbps Broadband|
|5 devices or more||All of the above, streaming your own video content on the web or large file transfers||100+ Mbps Broadband|
What's the difference between 2.4Ghz and 5Ghz WiFi?
2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.
What's the telephone area code for South Ockendon
The telephone dialling code, sometimes called the area code, for South Ockendon is 01806. If you're calling somebody in South Ockendon, and you're located in a different region, you must add 01806 to the number you'd like to call.
How much does an 01806 South Ockendon call cost?
If you have calls included with your landline or mobile, the cost of the call should be included as part of your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.
If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.
How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.
Electricity and Gas in South Ockendon
Residents of South Ockendon can choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the local network operator.
These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your South Ockendon home to the electricity grid and gas networks.
In many cases you will never need to ever contact the South Ockendon distribution network operator, but should the need arise, you can easily find out which DNO is responsible for South Ockendon in this section.
Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide
Electricity Distribution Network Operator for South Ockendon
The electricity distribution network operator for South Ockendon is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:
|UK Power Networks - Eastern England Contact Information|
|General Enquiries||0800 028 4587|
|Emergencies||0800 316 3105|
|Address||237 Southwark Bridge Road
There are six electricity distribution network operators in the UK:
- Electricity North West
- Northern Powergrid
- SSE Networks
- SP Energy Networks
- UK Power Networks
- Western Power Distribution
Looking for greener energy in South Ockendon?
Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.
Power Generation near South Ockendon
There are no power plants within a 10 mile radius of South Ockendon.
In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.
16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.
Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.
Municipalities Near South Ockendon
Perhaps you're wondering which towns and cities are within reach of South Ockendon, we've found the closest five municipalities to South Ockendon.