A Complete Guide to Utilities in South Woodford

If you just moved and have some questions about South Woodford? Our utilities guide to South Woodford will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and South Woodford water and sewerage. Keep reading to learn everything about utilities in South Woodford.

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About South Woodford, Greater London

South Woodford E18 has a population of 13,272 and is located in the county of Greater London. Greater London has a population of 9,002,488 people.

Who supplies my water in South Woodford?

South Woodford water services are provided by Thames Water. Below are the main phone numbers for Thames Water:

How to get in touch with the water supplier in South Woodford

Calling a phone number for Thames Water is one of many options to deal with your South Woodford water problems.

In the table below you will find the phone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Thames Water

You can also write to Thames Water, either by email or with a letter in the post. You can also send your request via the Thames Water website.

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
[email protected]
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Cost of water in South Woodford

Water bill in South Woodford

Water rates in South Woodford depend on whether your home has a water meter or not. You can easily find out whether your South Woodford water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered South Woodford water rates will have a meter number listed on their water bills.

Metered Customers in South Woodford

Customers who have a water meter installed at their South Woodford house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges cover the consumption at your South Woodford home.

Unmetered Customers in South Woodford

Customers that don't have a water meter at their South Woodford home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your South Woodford home.

Water rates for unmetered customers in South Woodford is going to be based on the rateable value of your home. The rateable value of your South Woodford water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your South Woodford could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in South Woodford?

The average water bill South Woodford residents are billed is £19.33 per month, which is £232 per year.

How do I pay my South Woodford water bill?

First of all, you will need to register with Thames Water. After you register your details with Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your South Woodford bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in South Woodford?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in South Woodford E18, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

South Woodford Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in South Woodford have about their water supply.

Frequently Asked Questions About Water in South Woodford

Is tap water in South Woodford safe to drink?

Yes! You can drink the tap water in South Woodford. You can rest assured that South Woodford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored South Woodford water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter South Woodford water to make it drinkable.

Where does the water in South Woodford come from?

There are three main sources of water that supply South Woodford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in South Woodford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in South Woodford is higher than 276ppm, that means the water hardness in South Woodford is rated as very hard water.

What does this mean?

The water being supplied to your home in South Woodford contains slightly elevated levels of minerals that cause hard water. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in South Woodford.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

South Woodford No Water

If there isn't any running water in your South Woodford home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting South Woodford.

If there is no water at your South Woodford home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting South Woodford.

If you don't have any cold water, not even a trickle, contact Thames Water for help. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Thames Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Thames Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

South Woodford water leak or flooding

South Woodford water problems could be anything from a leak, a burst water main, or flooding in your South Woodford home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your South Woodford property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Thames Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Thames Water website and fill in the form to report the problem.

Why does the water in South Woodford taste strange?

If you notice a change in taste or smell with your South Woodford water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the South Woodford water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to South Woodford water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Thames Water on the contact details above.

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Internet in South Woodford E18

South Woodfordinternet connected globe

The speed of your internet connection at your South Woodford home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and see how it compares to the average internet speed in South Woodford with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

South Woodford Average Download Speed South Woodford Average Upload Speed
82.90 Mbps 11.60 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in South Woodford. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection available.

What should you consider when choosing an internet provider in South Woodford?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, we've listed the four important points worth considering before choosing an internet provider in South Woodford.

Availability

The first thing you need to think about whilst choosing an internet provider in South Woodford is the availability. Whilst many homes in South Woodford can take advantage of fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in South Woodford?

  • Fibre broadband
    • This is the fastest type of connection you can get in South Woodford
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of South Woodford homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of South Woodford.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in South Woodford.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

South Woodford broadband price

South Woodford broadband bill

Another important consideration is the monthly cost of broadband in South Woodford. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the terms and conditions of the deal when you sign up for a internet connection in South Woodford. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

South Woodford Broadband Reliability

The reliability of broadband in South Woodford must also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work is really important.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your South Woodford home will be an important thing to consider.

South Woodford broadband technical support

Finally, the customer service of your South Woodford internet connection is extremely important. There's a good chance you will never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue in a fast and efficient manner is a strong plus when you choose a broadband provider in South Woodford.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in South Woodford have about their internet connection.

Broadband FAQs

Is the internet fast in South Woodford?

The average internet speed in South Woodford is:

South Woodford Average Download Speed South Woodford Average Upload Speed
82.90 Mbps 11.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in South Woodford, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your South Woodford house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Take a look at this table for a rough guide to the kind of broadband speed you should take when signing up for broadband in South Woodford.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

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What's the telephone area code for South Woodford

Corded telephone area code South Woodford

The telephone area code, sometimes called the landline dialling code, for South Woodford is 01806. When making a call to someone in South Woodford, and you're located in a different region, you will need to add 01806 to the number you're calling.

How much does an 01806 South Woodford call cost?

If you have calls included with your landline or mobile, the cost of the call will probably be included as part of your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have a plan that includes calls, you should ask your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in South Woodford

Residents in South Woodford are able to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your South Woodford home to the electricity grid and gas networks.

More often than not you won't need to speak to the South Woodford distribution network operator, but should the need arise, you can quickly find out which DNO covers South Woodford below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for South Woodford

The electricity distribution network operator for South Woodford is UK Power Networks - London. You can find the UK Power Networks - London contact details in the table below:

UK Power Networks - London Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near South Woodford

There are no power plants within a 10 mile radius of South Woodford.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near South Woodford

Perhaps you're wondering which towns and cities are close to South Woodford, we've found the five nearest towns and cities to South Woodford.

Closest five municipalities to South Woodford
Municipality Distance from South Woodford
Woodford Bridge 1.24 miles
Woodford Green 1.24 miles
Clayhall 1.53 miles
Redbridge 1.55 miles
Walthamstow 1.97 miles