Utilities in <u>Southcote

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Your Complete Guide to Utilities in Southcote

Are you moving and want to know more about Southcote? Our utilities guide to Southcote is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Southcote water and sewerage. Keep reading to learn everything about utilities in Southcote.

About Southcote, Berkshire

Southcote RG30 has a population of 8,548 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Southcote?

Southcote water services are supplied by Thames Water. Below are the main phone numbers for Thames Water:

Getting in touch with your water supplier for Southcote

Speaking to an advisor at Thames Water is one of many contact methods to deal with your Southcote water issues.

In the table below we have listed the main contact numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365
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Write to Thames Water

You can also get in touch with Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the Thames Water website.

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Southcote

Water bill in Southcote

Water rates in Southcote are based on if your home has a water meter or not. It's easy to find out if your Southcote water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Southcote water rates will have a meter number listed on their water bills.

Metered Customers in Southcote

Customers with a water meter at their Southcote home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges are for the consumption at your Southcote home.

Unmetered Customers in Southcote

Customers that don't have a water meter at their Southcote home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Southcote home.

As an unmetered customer, the rate you pay for water in Southcote is based on the rateable value of your home. The rateable value calculation of your Southcote water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Southcote may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Southcote?

The average water bill Southcote residents are being charged is £19.33 per month, which is £232 annually.

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How do I pay my Southcote water bill?

First of all, you will need to register with Thames Water. After you've registered with Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Southcote bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Southcote?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Southcote RG30, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Southcote Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Southcote have about their water supply.

Frequently Asked Questions About Water in Southcote

Is tap water in Southcote safe to drink?

Yes! The tap water is safe to drink in Southcote. You can rest assured that Southcote water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Southcote water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Southcote water to make it drinkable.

Where does the water in Southcote come from?

There are three main sources of water that supply Southcote:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Southcote

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Southcote is over 276ppm, that means the water hardness in Southcote is rated as very hard water.

What does this mean?

The water being supplied to your home in Southcote contains a higher amount of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Southcote.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Southcote No Water

If you don't have any running water in your Southcote home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Southcote.

If there is no water at your Southcote home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Southcote.

If there is no cold water, not even a trickle, contact Thames Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Thames Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Thames Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Southcote water leak or flooding

Southcote water problems can include anything from a burst water main or flooding, to a leak in your Southcote home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Southcote property, you need to do one of the following as quickly as you can:

  1. Ring Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Thames Water website and complete the online form to report the issue.

Why does the water in Southcote taste strange?

If you detect a difference in smell or taste of your Southcote water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Southcote water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Southcote water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Thames Water via the contact channels listed above.

Internet in Southcote RG30

Southcoteinternet connected globe

The broadband speed you get at your Southcote home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see if it matches the average internet speed in Southcote with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Southcote Average Download Speed Southcote Average Upload Speed
81.80 Mbps 19.60 Mbps
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The type of internet connection you have can affect the speed you get at your home in Southcote. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection available.

Things to consider when choosing an internet provider in Southcote?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've covered four main points that you should consider when choosing an internet provider in Southcote.

Availability

The first thing to consider when choosing an internet provider in Southcote is the issue of availability. The majority of homes in Southcote should have access to fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Southcote?

  • Fibre broadband
    • This is the fastest available internet connection in Southcote
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Southcote homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Southcote.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Southcote.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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Southcote broadband value for money

Southcote broadband bill

You should also think about how much it costs for the broadband in Southcote. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. It's important to read the small print of the offer when you sign up for a internet service in Southcote. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Southcote Broadband Reliability

The reliability of broadband in Southcote should also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work is really important.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Southcote home is going to be important.

Southcote broadband technical support

Lastly, the technical support for your Southcote broadband connection is really important. You might never need to contact your broadband provider, but should the need to contact them arises then having solid customer service that can deal with your problem efficiently and quickly is definitely something worth considering when selecting an internet provider in Southcote.

Broadband FAQ

Below we've answered some our the most common questions that customers in Southcote ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Southcote?

The average broadband speed in Southcote is:

Southcote Average Download Speed Southcote Average Upload Speed
81.80 Mbps 19.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Southcote, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Southcote house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Take a look at this table to find out what sort of download speed you should choose when getting connected in Southcote.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Southcote

Corded telephone area code Southcote

The telephone area code, sometimes called the landline dialling code, for Southcote is 01806. When making a call to someone in Southcote, and you're located in a different region, you should add 01806 before the number you're trying to call.

How much does an 01806 Southcote call cost?

If you have calls included with your mobile or landline tariff, the cost of the call is likely to be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Southcote

Residents of Southcote are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Southcote home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Southcote distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Southcote right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Southcote

The electricity distribution network operator for Southcote is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Southcote

There are no power plants within a 10 mile radius of Southcote.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Southcote

If you've ever wondered which municipalities are within reach of Southcote, in the table below you can see the five closest municipalities to Southcote.

Closest five municipalities to Southcote
Municipality Distance from Southcote
Tilehurst -
Goring 1.35 miles
Calcot Row 1.43 miles