A Complete Guide to Utilities in Southcourt

If you just moved and have some questions about Southcourt? Our complete guide to utilities in Southcourt will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Southcourt water and sewerage. Keep reading to learn everything about utilities in Southcourt.

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About Southcourt, Buckinghamshire

Southcourt HP21 has a population of 6,912 and is located in the county of Buckinghamshire. Buckinghamshire has a population of 543,128 people.

Who supplies my water in Southcourt?

Southcourt water utilities are supplied by Thames Water. Here are the main contact numbers for Thames Water:

How to reach your water provider in Southcourt

Ringing a contact number for Thames Water is one of many options to discuss your Southcourt water problems.

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Thames Water

You can also get in touch with Thames Water, either by email or with a letter in the post. You can also submit your request on the Thames Water website.

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you should use the following email address:

Thames Water Email Address
[email protected]
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Price of water in Southcourt

Water bill in Southcourt

Water rates in Southcourt are based on if your home has a water meter or not. It's easy to find out if your Southcourt water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Southcourt water rates will have a meter number listed on their water bills.

Metered Customers in Southcourt

Customers with a water meter at their Southcourt house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Thames Water. While the variable charges cover the usage at your Southcourt home.

Unmetered Customers in Southcourt

Customers without a meter at their Southcourt home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Southcourt home.

As an unmetered customer, the rate you pay for water in Southcourt is going to be based on the rateable value of your home. The rateable value calculation of your Southcourt water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Southcourt may save you money.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Southcourt?

The average water bill Southcourt residents are being charged is £19.33 each month, that's £232 a year.

How do I pay my Southcourt water bill?

First, you must sign up and register with Thames Water. After you've registered with Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Southcourt bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Southcourt?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Southcourt HP21, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Southcourt Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Southcourt have about their water supply.

Frequently Asked Questions About Water in Southcourt

Is water from the tap in Southcourt safe to drink?

Yes! You can drink the tap water in Southcourt. You can rest assured that Southcourt water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Southcourt water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Southcourt water to make it drinkable.

Where does the water in Southcourt come from?

There are three main sources of water that supply Southcourt:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Southcourt

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Southcourt is over 276ppm, that means the water hardness in Southcourt is rated as very hard water.

What does this mean?

The clean water supply to your home in Southcourt contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Southcourt.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Southcourt No Water

If you have no water in your Southcourt home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Southcourt.

If there is no water at your Southcourt home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Southcourt.

If you don't have any cold water, not even a trickle, contact Thames Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Thames Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Thames Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Southcourt water leak or flooding

Southcourt water problems can include anything from a leak, a burst water main, or flooding in your Southcourt home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Southcourt property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Thames Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Thames Water website and fill in the form to report the problem.

Why does the water in Southcourt taste strange?

If you notice a change in taste or smell with your Southcourt water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Southcourt water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Southcourt water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Thames Water via the contact channels listed above.

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Broadband in Southcourt HP21

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The broadband speed you get at your Southcourt home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and find out how it compares to the average connection speed for Southcourt with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Southcourt Average Download Speed Southcourt Average Upload Speed
78.50 Mbps 14.90 Mbps
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The internet connection type you have can affect the speed you get at your home in Southcourt. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of households in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK it is the only means of connection that's available.

What should you consider when searching for a broadband provider in Southcourt?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. Worry not, we've covered four main points to think about when searching for a broadband provider in Southcourt.

Availability

The first thing to consider before searching for a broadband provider in Southcourt is the issue of availability. The majority of homes in Southcourt should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Southcourt?

  • Fibre broadband
    • This is the fastest type of connection you can get in Southcourt
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Southcourt homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Southcourt.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Southcourt.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Southcourt broadband value for money

Southcourt broadband bill

Another important consideration is how much it costs for the broadband in Southcourt. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal before you commit to a broadband connection in Southcourt. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Southcourt Broadband Reliability

The reliability of broadband in Southcourt also needs consideration, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to stay in touch with work can be extremely important.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Southcourt home will be an important thing to consider.

Southcourt broadband customer support

Our final tip, the customer support of your Southcourt broadband connection is extremely important. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that deals with your query efficiently and quickly is definitely something worth considering when making a decision for a broadband internet provider in Southcourt.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Southcourt ask about their broadband.

Broadband FAQs

Is the internet fast in Southcourt?

The average speed of broadband in Southcourt is:

Southcourt Average Download Speed Southcourt Average Upload Speed
78.50 Mbps 14.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Southcourt, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Southcourt house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Check out the table below to find out the kind of broadband speed you should choose when signing up for broadband in Southcourt.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

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What's the telephone dialling code of Southcourt

Corded telephone area code Southcourt

The telephone area code, sometimes called the landline dialling code, for Southcourt is 01806. When making a call to someone in Southcourt, and you are in a different area, you must add 01806 to the number you're calling.

How much does an 01806 Southcourt call cost?

If you have a call plan with your landline or mobile, the phone call should be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Southcourt

Residents in Southcourt are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Southcourt home to the gas network and electricity grid.

More often than not you won't need to speak to the Southcourt distribution network operator, but should the need arise, you can find the distribution network operator for Southcourt right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Southcourt

The electricity distribution network operator for Southcourt is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Southcourt

There are no power plants within a 10 mile radius of Southcourt.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Southcourt

Perhaps you're wondering which towns and cities are nearby Southcourt, in the table below you can see the closest five municipalities to Southcourt.