Utilities in <u>Southminster

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A Complete Guide to Utilities in Southminster

Are you moving and want to know more about Southminster? Our utilities guide to Southminster will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Southminster water and sewerage. Keep reading to learn everything about utilities in Southminster.

About Southminster, Essex

Southminster CM0 has a population of 4,025 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Southminster?

Southminster water services are supplied by Anglian Water. Below are the main phone numbers for Anglian Water, and Essex & Suffolk Water:

How to get in touch with the water suppliers in Southminster

Calling a phone number for Anglian Water or Essex & Suffolk Water is one of many contact methods to deal with your Southminster water account.

Anglian Water telephone numbers

In the table below you will find the telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

In the table below you will find the telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water phone number Essex & Suffolk Water Emergency phone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

You can also get in touch with Anglian Water or Essex & Suffolk Water, you have the choice of posting a letter or sending an email. You can also send your request via the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you must use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Essex & Suffolk Water, you must use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Water rates in Southminster

Water bill in Southminster

Water rates in Southminster are based on if your home has a water meter or not. You can easily find out whether your Southminster water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Southminster water rates will have a meter number listed on their water bills.

Metered Customers in Southminster

Customers that have a water meter at their Southminster home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. While the variable charges cover the usage at your Southminster home.

Unmetered Customers in Southminster

Customers who don't have a meter at their Southminster home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Southminster home.

The rate unmetered customers pay for water in Southminster is based on the rateable value of your home. The rateable value part of your Southminster water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Southminster might work out cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Southminster?

The average water bill Southminster residents are charged can differ between suppliers in your area. You can see in the table below the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Per Year
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Southminster water bill?

You will first need to register with Anglian Water or Essex & Suffolk Water. After you register your details with Anglian Water or Essex & Suffolk Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Southminster bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Southminster?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Southminster CM0, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Southminster Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Southminster have about their water supply.

Frequently Asked Questions About Water in Southminster

Is the tap water in Southminster safe to drink?

Yes! You can drink the tap water in Southminster. You can rest assured that Southminster water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Southminster water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Southminster water to make it drinkable.

Where does the water in Southminster come from?

There are three main sources of water that supply Southminster:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Southminster

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Southminster is more than 201ppm, this means the water in Southminster is rated as hard water.

What does this mean?

The water being supplied to your home in Southminster contains an elevated level of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Southminster.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Southminster No Water

If there isn't any running water in your Southminster home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Southminster.

If there is no water at your Southminster home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Southminster.

If you don't have any cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Anglian Water or Essex & Suffolk Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Anglian Water or Essex & Suffolk Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Southminster water leak or flooding

Southminster water problems might include anything from a burst water main or flooding, to a leak in your Southminster home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Southminster property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Anglian Water or Essex & Suffolk Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Anglian Water or Essex & Suffolk Water website and complete the online form to report the issue.

Why does the water in Southminster taste strange?

If you detect a difference in smell or taste of your Southminster water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Southminster water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Southminster water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Anglian Water or Essex & Suffolk Water via the contact channels listed above.

Broadband Speed in Southminster CM0

Southminsterinternet connected globe

The speed of your internet connection at your Southminster home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and see if it matches the average connection speed for Southminster with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Southminster Average Download Speed Southminster Average Upload Speed
60.20 Mbps 13.60 Mbps
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The type of internet connection you have can have an effect on the speed you get in Southminster. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection available.

What to look for when choosing an internet provider in Southminster?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider could feel daunting. Don't worry, let's take a look at the top four points worth considering before choosing an internet provider in Southminster.

Availability

The first thing you need to think about when choosing an internet provider in Southminster is the issue of availability. Whilst many homes in Southminster should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Southminster?

  • Fibre broadband
    • This is fastest connection that's currently available in Southminster
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Southminster homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Southminster.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Southminster.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Southminster broadband value for money

Southminster broadband bill

Another important consideration is how much it costs for the broadband in Southminster. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer before you commit to a broadband connection in Southminster. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Southminster Broadband Reliability

The reliability of broadband in Southminster should also be considered, with many of us working from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work is really important.

Then in our freetime we're watching movies online or gaming online meaning without an internet connection that's reliable at your Southminster home is something to think about.

Southminster broadband technical support

Our final tip, the customer service of your Southminster broadband connection is really important. There's a good chance you will never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Southminster.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Southminster have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Southminster?

The average speed of broadband in Southminster is:

Southminster Average Download Speed Southminster Average Upload Speed
60.20 Mbps 13.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Southminster, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Southminster house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Take a look at this table for a general idea the kind of broadband speed you should choose when signing up for broadband in Southminster.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for Southminster

Corded telephone area code Southminster

The telephone dialling code, sometimes called the area code, for Southminster is 01806. If you're calling somebody in Southminster, and you're located in a different region, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Southminster call cost?

If you have calls included with your landline or mobile tariff, the cost of the call should be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Southminster

Residents of Southminster can choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Southminster home to the gas network and electricity grid.

More often than not you won't need to speak to the Southminster distribution network operator, but should the need arise, you can find the distribution network operator for Southminster in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Southminster

The electricity distribution network operator for Southminster is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Southminster

There are no power plants within a 10 mile radius of Southminster.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Southminster

If you've ever wondered which municipalities are close to Southminster, in the below table you will find the five nearest towns and cities to Southminster.

Closest five municipalities to Southminster
Municipality Distance from Southminster
Dengie -
Asheldham -
Tillingham -
Bradwell -
Maldon 7.07 miles