Utilities in <u>Stamfordham

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A Complete Guide to Utilities in Stamfordham

If you just moved and have some questions about Stamfordham? Our complete guide to utilities in Stamfordham is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Stamfordham water and sewerage. Keep reading to learn everything about utilities in Stamfordham.

About Stamfordham, Northumberland

Stamfordham NE18 has a population of 347 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Stamfordham?

Stamfordham water services are provided by Northumbrian Water. In the table below are the contact numbers for Northumbrian Water:

How to get in touch with the water supplier in Stamfordham

Ringing a contact number for Northumbrian Water is one of many options to discuss your Stamfordham water issues.

In the table below you will find the phone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water telephone number Northumbrian Water Emergency telephone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

Additionally, you can communicate with Northumbrian Water, either by email or with a letter in the post. You can even send your message through the Northumbrian Water website.

If you prefer to send a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Northumbrian Water, you must use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Price of water in Stamfordham

Water bill in Stamfordham

Water rates in Stamfordham depend on whether your home has a water meter or not. You can easily check if your Stamfordham water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Stamfordham water rates will have a meter number listed on their water bills.

Metered Customers in Stamfordham

Customers that have a water meter at their Stamfordham house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Stamfordham home.

Unmetered Customers in Stamfordham

Customers that don't have a water meter at their Stamfordham home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Stamfordham home.

The rate unmetered customers pay for water in Stamfordham will be based on the rateable value of your home. The rateable value part of your Stamfordham water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Stamfordham could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Stamfordham?

The average water bill Stamfordham residents are being charged is £14.83 monthly, which works out at £178 per year.

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How do I pay my Stamfordham water bill?

You will first need to register with Northumbrian Water. After you register your details with Northumbrian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Stamfordham bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Northumbrian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Stamfordham?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Stamfordham NE18, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Stamfordham Water Frequently Asked Questions

Below we have answered some common questions that customers in Stamfordham have about their water supply.

Frequently Asked Questions About Water in Stamfordham

Is water from the tap in Stamfordham safe to drink?

Yes! It's safe to drink the tap water in Stamfordham. You can rest assured that Stamfordham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Stamfordham water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Stamfordham water to make it drinkable.

Where does the water in Stamfordham come from?

There are three main sources of water that supply Stamfordham:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Stamfordham

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Stamfordham is less than 60ppm, this means the water in in Stamfordham is rated as soft water.

What does this mean?

The water being supplied to your home in Stamfordham contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which extends their lifespan.

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You don't need to add a water softener to the water in Stamfordham.

Stamfordham No Water

If you don't have any running water in your Stamfordham home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Stamfordham.

If there is no water at your Stamfordham home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Stamfordham.

If your home has no cold water, not even a trickle, contact Northumbrian Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Northumbrian Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Northumbrian Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Stamfordham water leak or flooding

Stamfordham water problems might include anything from flooding or a leak, to a burst water main in your Stamfordham home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Stamfordham property, you must do one of the following as soon as possible:

  1. Contact Northumbrian Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Northumbrian Water website and fill out the online form.

Why does the water in Stamfordham taste strange?

If you notice a change in taste or smell with your Stamfordham water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Stamfordham water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Stamfordham water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Northumbrian Water via the contact channels listed above.

Broadband Speed in Stamfordham NE18

Stamfordhaminternet connected globe

The speed of your internet connection at your Stamfordham home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see if it matches the average connection speed for Stamfordham with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Stamfordham Average Download Speed Stamfordham Average Upload Speed
47.40 Mbps 11.60 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Stamfordham. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection that's available.

Things to consider when picking a broadband provider in Stamfordham?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. To ease the pressure, let's take a look at the top four points that you should consider when picking a broadband provider in Stamfordham.

Availability

The first thing you need to think about before picking a broadband provider in Stamfordham is the availability. Most homes in Stamfordham should have access to superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Stamfordham?

  • Fibre broadband
    • This is the fastest available internet connection in Stamfordham
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Stamfordham homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Stamfordham.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Stamfordham.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Stamfordham broadband price

Stamfordham broadband bill

You should also think about how much it costs for the broadband in Stamfordham. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer before you commit to a internet service in Stamfordham. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Stamfordham Broadband Reliability

How reliable the broadband is in Stamfordham must also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Stamfordham home is going to be important.

Stamfordham broadband customer service

Finally, the customer service of your Stamfordham broadband internet is extremely important. You might never need to get in touch with your internet service provider, but should the need to contact them arises a provider with excellent customer service that deals with your query in a fast and efficient manner should be considered when selecting an internet provider in Stamfordham.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Stamfordham have about broadband internet.

Broadband FAQs

Is the internet fast in Stamfordham?

The average speed of broadband in Stamfordham is:

Stamfordham Average Download Speed Stamfordham Average Upload Speed
47.40 Mbps 11.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Stamfordham, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Stamfordham property. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Take a look at this table to find out the kind of broadband speed you should take when getting connected in Stamfordham.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the landline area code in Stamfordham

Corded telephone area code Stamfordham

The landline area code, sometimes called the dialling code, for Stamfordham is 01806. If you're calling somebody in Stamfordham, and you're located in a different region, you must add 01806 to the number you're calling.

How much does an 01806 Stamfordham call cost?

If you have a call plan with your mobile or landline tariff, then the call cost will probably be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have calls included in your tariff, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Stamfordham

Residents in Stamfordham are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be distributed and taken care of by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Stamfordham home to the gas and electricity networks.

In many cases you won't need to speak to the Stamfordham distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Stamfordham below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Stamfordham

The electricity distribution network operator for Stamfordham is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Stamfordham

There are no power plants within a 10 mile radius of Stamfordham.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Stamfordham

Perhaps you're wondering which towns and cities are within reach of Stamfordham, in the below table you will find the five closest municipalities to Stamfordham.

Closest five municipalities to Stamfordham
Municipality Distance from Stamfordham
Ponteland 5.14 miles
Ovington 5.66 miles
Prudhoe 5.66 miles
Ovingham 5.66 miles