Utilities in <u>Stanford-le-Hope

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A Complete Guide to Utilities in Stanford-le-Hope

If you've moved and have questions about Stanford-le-Hope? Our comprehensive utilities guide to Stanford-le-Hope is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Stanford-le-Hope water and sewerage. Keep reading to learn everything about utilities in Stanford-le-Hope.

About Stanford-le-Hope, Essex

Stanford-le-Hope SS17 has a population of 28,725 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Stanford-le-Hope?

Stanford-le-Hope water services are provided by Anglian Water. In the table below are the contact numbers for Anglian Water, and Essex & Suffolk Water:

How to get in touch with the water suppliers in Stanford-le-Hope

Speaking to an advisor at Anglian Water or Essex & Suffolk Water is just one method of contact to talk about your Stanford-le-Hope water issues.

Anglian Water telephone numbers

In the table below you will find the telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

In the table below you will find the telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water phone number Essex & Suffolk Water Emergency phone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

You can also write to Anglian Water or Essex & Suffolk Water, you have the choice of posting a letter or sending an email. You can even send your message through the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Price of water in Stanford-le-Hope

Water bill in Stanford-le-Hope

Water rates in Stanford-le-Hope will vary depending on if your home has a water meter or not. You can easily find out whether your Stanford-le-Hope water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Stanford-le-Hope water rates will have a meter number listed on their water bills.

Metered Customers in Stanford-le-Hope

Customers that have a water meter at their Stanford-le-Hope property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. Whilst the variable charges are for the consumption at your Stanford-le-Hope home.

Unmetered Customers in Stanford-le-Hope

Customers without a meter at their Stanford-le-Hope home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Stanford-le-Hope home.

As an unmetered customer, the rate you pay for water in Stanford-le-Hope is based on the rateable value of your home. The rateable value of your Stanford-le-Hope water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Stanford-le-Hope could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Stanford-le-Hope?

The average water bill Stanford-le-Hope residents are charged will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Monthly Water Bill Average Water Bill Annually
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Stanford-le-Hope water bill?

First of all, you will need to register with Anglian Water or Essex & Suffolk Water. After you register your details with Anglian Water or Essex & Suffolk Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Stanford-le-Hope bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Stanford-le-Hope?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Stanford-le-Hope SS17, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Stanford-le-Hope Water Frequently Asked Questions

Below we have answered some common questions that customers in Stanford-le-Hope have about their water supply.

Frequently Asked Questions About Water in Stanford-le-Hope

Is water from the tap in Stanford-le-Hope safe to drink?

Yes! The tap water is safe to drink in Stanford-le-Hope. You can rest assured that Stanford-le-Hope water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Stanford-le-Hope water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Stanford-le-Hope water to make it drinkable.

Where does the water in Stanford-le-Hope come from?

There are three main sources of water that supply Stanford-le-Hope:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Stanford-le-Hope

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Stanford-le-Hope is more than 201ppm, that makes the water hardness in Stanford-le-Hope is rated as hard water.

What does this mean?

The water supply to your home in Stanford-le-Hope contains an elevated level of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Stanford-le-Hope.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Stanford-le-Hope No Water

If you have no water in your Stanford-le-Hope home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Stanford-le-Hope.

If there is no water at your Stanford-le-Hope home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Stanford-le-Hope.

If your home has no cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for advice. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Anglian Water or Essex & Suffolk Water website for any information explaining why you have no water.
  2. Check the Twitter account of Anglian Water or Essex & Suffolk Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Stanford-le-Hope water leak or flooding

Stanford-le-Hope water problems can include anything from a burst water main or flooding, to a leak in your Stanford-le-Hope home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Stanford-le-Hope property, you need to do one of the following as quickly as you can:

  1. Contact Anglian Water or Essex & Suffolk Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Anglian Water or Essex & Suffolk Water website and complete the online form to report the issue.

Why does the water in Stanford-le-Hope taste strange?

If you notice a change in taste or smell with your Stanford-le-Hope water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Stanford-le-Hope water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Stanford-le-Hope water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Anglian Water or Essex & Suffolk Water on the contact details above.

Internet in Stanford-le-Hope SS17

Stanford-le-Hopeinternet connected globe

The speed of your internet connection at your Stanford-le-Hope home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see if it matches the average internet speed in Stanford-le-Hope with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Stanford-le-Hope Average Download Speed Stanford-le-Hope Average Upload Speed
81.40 Mbps 14.60 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Stanford-le-Hope. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one currently available.

Things to consider when choosing an internet provider in Stanford-le-Hope?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, let's take a look at the top four points to think about when choosing an internet provider in Stanford-le-Hope.

Availability

The first thing to consider before choosing an internet provider in Stanford-le-Hope is what's available. Whilst many homes in Stanford-le-Hope should be able to enjoy superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What are the different types of connection in Stanford-le-Hope?

  • Fibre broadband
    • This is fastest connection that's currently available in Stanford-le-Hope
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Stanford-le-Hope homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Stanford-le-Hope.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Stanford-le-Hope.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Stanford-le-Hope broadband price

Stanford-le-Hope broadband bill

Another important consideration is the monthly cost of broadband in Stanford-le-Hope. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the small print of the offer when you sign up for a broadband connection in Stanford-le-Hope. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Stanford-le-Hope Broadband Reliability

The reliability of broadband in Stanford-le-Hope must also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to do your work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Stanford-le-Hope home is going to be important.

Stanford-le-Hope broadband technical support

Our final tip, the customer service of your Stanford-le-Hope internet connection is really important. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them then having solid customer service that deals with your query quickly and efficiently is a strong plus when making a decision for a broadband internet provider in Stanford-le-Hope.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Stanford-le-Hope have about broadband internet.

Broadband Internet FAQs

What's the average broadband speed in Stanford-le-Hope?

The average broadband speed in Stanford-le-Hope is:

Stanford-le-Hope Average Download Speed Stanford-le-Hope Average Upload Speed
81.40 Mbps 14.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Stanford-le-Hope, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Stanford-le-Hope house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Have a look at the following table for a general idea which speed you should take when signing up for broadband in Stanford-le-Hope.

Usual Internet habits Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the landline area code in Stanford-le-Hope

Corded telephone area code Stanford-le-Hope

The landline area code, sometimes called the dialling code, for Stanford-le-Hope is 01375. If you call someone in Stanford-le-Hope, and you are not in the same area, you should add 01375 to the number you'd like to call.

How much does an 01375 Stanford-le-Hope call cost?

If calls are included with your mobile or landline tariff, the cost of the call should be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Stanford-le-Hope

People living in Stanford-le-Hope are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Stanford-le-Hope home to the gas and electricity networks.

Most of the time you won't need to speak to the Stanford-le-Hope distribution network operator, but should the need arise, you can find the distribution network operator for Stanford-le-Hope below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Stanford-le-Hope

The electricity distribution network operator for Stanford-le-Hope is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Stanford-le-Hope

There are no power plants within a 10 mile radius of Stanford-le-Hope.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Stanford-le-Hope

If you've ever wondered which municipalities are within reach of Stanford-le-Hope, in the below table you will find the closest five municipalities to Stanford-le-Hope.

Closest five municipalities to Stanford-le-Hope
Municipality Distance from Stanford-le-Hope
Langdon Hills 2.72 miles
Basildon 3.12 miles
East Tilbury 4.22 miles
Tilbury 4.22 miles