Utilities in <u>Stapleford Abbotts

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A Complete Guide to Utilities in Stapleford Abbotts

If you just moved and have some questions about Stapleford Abbotts? Our comprehensive utilities guide to Stapleford Abbotts will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Stapleford Abbotts water and sewerage. Keep reading to learn everything about utilities in Stapleford Abbotts.

About Stapleford Abbotts, Essex

Stapleford Abbotts RM4 has a population of 646 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Stapleford Abbotts?

Stapleford Abbotts water utilities are supplied by Affinity Water. Below are the main phone numbers for Affinity Water, Essex & Suffolk Water, and Thames Water:

How to get in touch with the water suppliers in Stapleford Abbotts

Calling a phone number for Affinity Water, Essex & Suffolk Water or Thames Water is one of many options to talk about your Stapleford Abbotts water problems.

Affinity Water phone numbers

In the table below you will find the phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Essex & Suffolk Water phone numbers

In the table below you will find the phone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water phone number Essex & Suffolk Water Emergency phone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Thames Water phone numbers

In the table below you will find the phone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Calling a phone number for Affinity Water, Essex & Suffolk Water, Thames Water, or is one of many options to talk about your Stapleford Abbotts water problems.

Write to Affinity Water, Essex & Suffolk Water or Thames Water

Additionally, you can communicate with Affinity Water, Essex & Suffolk Water or Thames Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Affinity Water, Essex & Suffolk Water or Thames Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Essex & Suffolk Water, you can use the email address below:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Stapleford Abbotts

Water bill in Stapleford Abbotts

Water rates in Stapleford Abbotts are based on if your home has a water meter or not. You can easily find out whether your Stapleford Abbotts water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Stapleford Abbotts water rates will have a meter number listed on their water bills.

Metered Customers in Stapleford Abbotts

Customers with a water meter at their Stapleford Abbotts home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water, Essex & Suffolk Water, or Thames Water. Whilst the variable charges are for the consumption at your Stapleford Abbotts home.

Unmetered Customers in Stapleford Abbotts

Customers without a meter at their Stapleford Abbotts home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Stapleford Abbotts home.

As an unmetered customer, the rate you pay for water in Stapleford Abbotts will be based on the rateable value of your home. The rateable value of your Stapleford Abbotts water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Stapleford Abbotts may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Stapleford Abbotts?

The average water bill Stapleford Abbotts residents are charged can differ between suppliers in your area. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Per Year
Affinity Water £16.67 £200
Essex & Suffolk Water £20.50 £246
Thames Water £19.33 £232
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How do I pay my Stapleford Abbotts water bill?

First, you must sign up and register with Affinity Water, Essex & Suffolk Water, or Thames Water. Once you've registered an account with Affinity Water, Essex & Suffolk Water, or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Stapleford Abbotts bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water, Essex & Suffolk Water, or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Stapleford Abbotts?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Stapleford Abbotts RM4, your water suppliers are Affinity Water, Essex & Suffolk Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Stapleford Abbotts Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Stapleford Abbotts have about their water supply.

Frequently Asked Questions About Water in Stapleford Abbotts

Is water from the tap in Stapleford Abbotts safe to drink?

Yes! The tap water is safe to drink in Stapleford Abbotts. You can rest assured that Stapleford Abbotts water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Stapleford Abbotts water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Stapleford Abbotts water to make it drinkable.

Where does the water in Stapleford Abbotts come from?

There are three main sources of water that supply Stapleford Abbotts:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Stapleford Abbotts

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Stapleford Abbotts is more than 276ppm, that means the water hardness in Stapleford Abbotts is rated as very hard water.

What does this mean?

The water supply to your home in Stapleford Abbotts contains slightly elevated levels of minerals that cause hard water. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Stapleford Abbotts.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Stapleford Abbotts No Water

If there isn't any running water in your Stapleford Abbotts home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Stapleford Abbotts.

If there is no water at your Stapleford Abbotts home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Stapleford Abbotts.

If your home has no cold water, not even a trickle, contact Affinity Water, Essex & Suffolk Water, or Thames Water for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the Affinity Water, Essex & Suffolk Water, or Thames Water website for any information explaining why you have no water.
  2. Check the Twitter account of Affinity Water, Essex & Suffolk Water, or Thames Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Stapleford Abbotts water leak or flooding

Stapleford Abbotts water problems can include anything from flooding or a leak, to a burst water main in your Stapleford Abbotts home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Stapleford Abbotts property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Affinity Water, Essex & Suffolk Water, or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Affinity Water, Essex & Suffolk Water, or Thames Water website and fill in the form to report the problem.

Why does the water in Stapleford Abbotts taste strange?

If you detect a difference in smell or taste of your Stapleford Abbotts water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Stapleford Abbotts water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Stapleford Abbotts water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Affinity Water, Essex & Suffolk Water, or Thames Water via the contact channels listed above.

Broadband in Stapleford Abbotts RM4

Stapleford Abbottsinternet connected globe

The speed of your broadband connection at your Stapleford Abbotts home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test your internet speed and see if it matches the average internet speed in Stapleford Abbotts with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Stapleford Abbotts Average Download Speed Stapleford Abbotts Average Upload Speed
68.53 Mbps 13.23 Mbps
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The internet connection type you have can affect your download and upload speed in Stapleford Abbotts. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection currently available.

What should you consider when choosing an internet provider in Stapleford Abbotts?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider could feel daunting. Worry not, let's take a look at the top four points worth considering before choosing an internet provider in Stapleford Abbotts.

Availability

The first point to bear in mind before choosing an internet provider in Stapleford Abbotts is the issue of availability. Whilst many homes in Stapleford Abbotts should be able to enjoy superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Stapleford Abbotts?

  • Fibre broadband
    • This is the fastest type of connection you can get in Stapleford Abbotts
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Stapleford Abbotts homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Stapleford Abbotts.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Stapleford Abbotts.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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Stapleford Abbotts broadband value for money

Stapleford Abbotts broadband bill

You should also think about how much it costs for the broadband in Stapleford Abbotts. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the small print of the offer when you sign up for a broadband connection in Stapleford Abbotts. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Stapleford Abbotts Broadband Reliability

How reliable the broadband is in Stapleford Abbotts also needs consideration, with many people working from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work is a priority.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Stapleford Abbotts home will be an important thing to consider.

Stapleford Abbotts broadband technical support

Finally, the customer service of your Stapleford Abbotts broadband internet is really important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Stapleford Abbotts.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Stapleford Abbotts ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Stapleford Abbotts?

The average broadband speed in Stapleford Abbotts is:

Stapleford Abbotts Average Download Speed Stapleford Abbotts Average Upload Speed
68.53 Mbps 13.23 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Stapleford Abbotts, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Stapleford Abbotts property. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of UK home .

What broadband speed do I need?

That will be dependant on what kind of internet user you are. Take a look at this table for a general idea the kind of broadband speed you should choose when getting connected in Stapleford Abbotts.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone area code for Stapleford Abbotts

Corded telephone area code Stapleford Abbotts

The landline area code, sometimes called the dialling code, for Stapleford Abbotts is 01708. When making a call to someone in Stapleford Abbotts, and you are not in the same area, you will need to add 01708 to the number you're calling.

How much does an 01708 Stapleford Abbotts call cost?

If calls are included with your landline or mobile, the cost of the call will probably be included as part of your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Stapleford Abbotts

Residents of Stapleford Abbotts are free to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Stapleford Abbotts home to the gas and electricity networks.

More often than not you will never need to ever contact the Stapleford Abbotts distribution network operator, but should you ever need to, you can quickly find out which DNO covers Stapleford Abbotts right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Stapleford Abbotts

The electricity distribution network operator for Stapleford Abbotts is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Stapleford Abbotts

There are no power plants within a 10 mile radius of Stapleford Abbotts.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Stapleford Abbotts

If you've ever wondered which municipalities are nearby Stapleford Abbotts, in the below table you will find the five nearest towns and cities to Stapleford Abbotts.

Closest five municipalities to Stapleford Abbotts
Municipality Distance from Stapleford Abbotts
Abridge -
Navestock -
Havering-atte-Bower -
Stapleford Tawney -
Loughton 2.95 miles