Utilities in <u>Starling's Green

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A Complete Guide to Utilities in Starling's Green

If you've moved and have questions about Starling's Green? Our complete guide to utilities in Starling's Green is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Starling's Green water and sewerage. Keep reading to learn everything about utilities in Starling's Green.

About Starling's Green, Essex

Starling's Green CB11 is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Starling's Green?

Starling's Green water services are provided by Affinity Water. In the table below are the contact numbers for Affinity Water:

How to get in touch with the water supplier in Starling's Green

Calling a phone number for Affinity Water is just one method of contact to discuss your Starling's Green water issues.

Below, you can find the principal phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Write to Affinity Water

Additionally, you can communicate with Affinity Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Affinity Water website.

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Water rates in Starling's Green

Water bill in Starling's Green

Water rates in Starling's Green are based on if your home has a water meter or not. You can easily find out whether your Starling's Green water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Starling's Green water rates will have a meter number listed on their water bills.

Metered Customers in Starling's Green

Customers that have a water meter at their Starling's Green house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water. Whilst the variable charges are for the consumption at your Starling's Green home.

Unmetered Customers in Starling's Green

Customers who don't have a meter at their Starling's Green home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Starling's Green home.

As an unmetered customer, the rate you pay for water in Starling's Green will be based on the rateable value of your home. The rateable value of your Starling's Green water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Starling's Green might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Starling's Green?

The average water bill Starling's Green residents are billed is £16.67 per month, which is £200 annually.

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How do I pay my Starling's Green water bill?

First, you must sign up and register with Affinity Water. After you register your details with Affinity Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Starling's Green bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Starling's Green?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Starling's Green CB11, your water supplier is Affinity Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Starling's Green Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Starling's Green have about their water supply.

Frequently Asked Questions About Water in Starling's Green

Is the tap water in Starling's Green safe to drink?

Yes! It's safe to drink the tap water in Starling's Green. You can rest assured that Starling's Green water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Starling's Green water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Starling's Green water to make it drinkable.

Where does the water in Starling's Green come from?

There are three main sources of water that supply Starling's Green:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Starling's Green

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Starling's Green is more than 201ppm, that makes the water hardness in Starling's Green is rated as hard water.

What does this mean?

The water being supplied to your home in Starling's Green contains slightly elevated levels of minerals that cause hard water. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Starling's Green.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Starling's Green No Water

If you don't have any running water in your Starling's Green home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Starling's Green.

If there is no water at your Starling's Green home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Starling's Green.

If there is no cold water, not even a trickle, contact Affinity Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Affinity Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Affinity Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Starling's Green water leak or flooding

Starling's Green water problems can include anything from flooding or a leak, to a burst water main in your Starling's Green home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Starling's Green property, you must do one of the following as soon as possible:

  1. Call Affinity Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Affinity Water website and fill out the online form.

Why does the water in Starling's Green taste strange?

If you notice a change in taste or smell with your Starling's Green water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Starling's Green water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Starling's Green water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Affinity Water via the contact channels listed above.

Broadband in Starling's Green CB11

Starling's Greeninternet connected globe

The speed of your internet connection at your Starling's Green home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test your internet speed and see how it compares to the average broadband speed for Starling's Green with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Starling's Green Average Download Speed Starling's Green Average Upload Speed
60.90 Mbps 19.50 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Starling's Green. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas this type of connection is the only one that's available.

Things to consider when searching for a broadband provider in Starling's Green?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. So picking the right internet provider could feel daunting. Worry not, let's take a look at the top four points that you should consider when searching for a broadband provider in Starling's Green.

Availability

The first point to bear in mind when searching for a broadband provider in Starling's Green is the issue of availability. Whilst many homes in Starling's Green should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Starling's Green?

  • Fibre broadband
    • This is fastest connection that's currently available in Starling's Green
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Starling's Green homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Starling's Green.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Starling's Green.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Starling's Green broadband cost

Starling's Green broadband bill

Another important consideration is how much it costs for the broadband in Starling's Green. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal before you sign up to a internet connection in Starling's Green. There are some providers that will increase the price you pay whilst you're in contract. For example, recently there was a BT price hike which affects millions of BT customers.

Starling's Green Broadband Reliability

The reliability of broadband in Starling's Green must also be considered, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to do your work is really important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Starling's Green home is going to be important.

Starling's Green broadband customer support

Finally, the customer support of your Starling's Green broadband internet is really important. Hopefully you shouldn't have to get in touch with your internet service provider, but should the need to contact them arises a high level of customer support that can deal with your problem efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Starling's Green.

Broadband FAQ

Below we've answered some our the most common questions that customers in Starling's Green have about broadband internet.

Broadband FAQs

Is the internet fast in Starling's Green?

The average broadband speed in Starling's Green is:

Starling's Green Average Download Speed Starling's Green Average Upload Speed
60.90 Mbps 19.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Starling's Green, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Starling's Green home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

What speed internet is best for me?

It really does depend on how you will use the internet. Take a look at this table for a rough guide to the kind of broadband speed you should pick when signing up for broadband in Starling's Green.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Starling's Green

Corded telephone area code Starling's Green

The landline area code, sometimes called the dialling code, for Starling's Green is 01806. If you call someone in Starling's Green, and you're located in a different region, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Starling's Green call cost?

If you have a call plan with your mobile or landline tariff, the phone call will probably be included with your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Starling's Green

Residents in Starling's Green are able to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Starling's Green home to the electricity grid and gas networks.

In many cases you won't need to contact the Starling's Green distribution network operator, but if you do, you can quickly find out which DNO covers Starling's Green in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Starling's Green

The electricity distribution network operator for Starling's Green is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Starling's Green

There are no power plants within a 10 mile radius of Starling's Green.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Starling's Green

If you've ever wondered which municipalities are nearby Starling's Green, in the below table you will find the five closest municipalities to Starling's Green.