Utilities in <u>Stock

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Your Complete Guide to Utilities in Stock

If you just moved and have some questions about Stock? Our comprehensive utilities guide to Stock will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Stock water and sewerage. Keep reading to learn everything about utilities in Stock.

About Stock, Essex

Stock CM4 has a population of 1,545 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Stock?

Stock water utilities are supplied by Affinity Water. Here are the main contact numbers for Affinity Water, Anglian Water, and Essex & Suffolk Water:

How to get in touch with the water suppliers in Stock

Speaking to an advisor at Affinity Water, Anglian Water or Essex & Suffolk Water is one of many options to talk about your Stock water problems.

Affinity Water contact numbers

In the table below you will find the contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Anglian Water contact numbers

In the table below you will find the contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365

Essex & Suffolk Water contact numbers

In the table below you will find the contact numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Speaking to an advisor at Affinity Water, Anglian Water, Essex & Suffolk Water, or is one of many options to talk about your Stock water problems.

Write to Affinity Water, Anglian Water or Essex & Suffolk Water

You can also write to Affinity Water, Anglian Water or Essex & Suffolk Water, by composing a letter or sending an email. You can also send your request via the Affinity Water, Anglian Water or Essex & Suffolk Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Water rates in Stock

Water bill in Stock

Water rates in Stock are based on if your home has a water meter or not. It's easy to find out if your Stock water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Stock water rates will have a meter number listed on their water bills.

Metered Customers in Stock

Customers that have a water meter at their Stock home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water, Anglian Water, or Essex & Suffolk Water. Whilst the variable charges cover the consumption at your Stock home.

Unmetered Customers in Stock

Customers who don't have a meter at their Stock home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Stock home.

Water rates for unmetered customers in Stock is going to be based on the rateable value of your home. The rateable value of your Stock water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, having a water meter installed at your Stock could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Stock?

The average water bill Stock residents are charged can differ between suppliers in your area. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Annually
Affinity Water £16.67 £200
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Stock water bill?

First of all, you will need to register with Affinity Water, Anglian Water, or Essex & Suffolk Water. After you've registered with Affinity Water, Anglian Water, or Essex & Suffolk Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Stock bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water, Anglian Water, or Essex & Suffolk Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Stock?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Stock CM4, your water suppliers are Affinity Water, Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Stock Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Stock have about their water supply.

Frequently Asked Questions About Water in Stock

Is water from the tap in Stock safe to drink?

Yes! It's safe to drink the tap water in Stock. You can rest assured that Stock water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Stock water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Stock water to make it drinkable.

Where does the water in Stock come from?

There are three main sources of water that supply Stock:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Stock

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Stock is over 201ppm, this means the water in Stock is rated as hard water.

What does this mean?

The water being supplied to your home in Stock contains a higher amount of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Stock.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Stock No Water

If you have no water in your Stock home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Stock.

If there is no water at your Stock home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Stock.

If you don't have any cold water, not even a trickle, contact Affinity Water, Anglian Water, or Essex & Suffolk Water for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Affinity Water, Anglian Water, or Essex & Suffolk Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Affinity Water, Anglian Water, or Essex & Suffolk Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Stock water leak or flooding

Stock water problems could be anything from a leak, a burst water main, or flooding in your Stock home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Stock property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Affinity Water, Anglian Water, or Essex & Suffolk Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Affinity Water, Anglian Water, or Essex & Suffolk Water website and fill out the online form.

Why does the water in Stock taste strange?

If you detect a difference in smell or taste of your Stock water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Stock water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Stock water.

If you have questions about your water's taste, smell, or appearance, you can speak to Affinity Water, Anglian Water, or Essex & Suffolk Water on the contact details above.

Internet in Stock CM4

Stockinternet connected globe

The broadband speed you get at your Stock home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test your internet speed and see if it matches the average connection speed for Stock with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Stock Average Download Speed Stock Average Upload Speed
63.15 Mbps 16.55 Mbps
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The internet connection type you have can have an effect on the speed you get in Stock. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection currently available.

What should you consider when searching for a broadband provider in Stock?

These days, the internet is as important as other essential utilities, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, we've covered four main points to think about when searching for a broadband provider in Stock.

Availability

The first thing to consider when searching for a broadband provider in Stock is the issue of availability. The majority of homes in Stock should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Stock?

  • Fibre broadband
    • This is the fastest type of connection you can get in Stock
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Stock homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Stock.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Stock.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Stock broadband value for money

Stock broadband bill

You also need to consider the monthly cost of broadband in Stock. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. It's important to read the small print of the offer before you commit to a internet service in Stock. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Stock Broadband Reliability

The reliability of broadband in Stock also needs consideration, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Stock home will be an important thing to consider.

Stock broadband customer support

Lastly, the customer service of your Stock internet connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that can deal with your problem efficiently and quickly is definitely something worth considering when making a decision for a broadband internet provider in Stock.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Stock have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Stock?

The average internet speed in Stock is:

Stock Average Download Speed Stock Average Upload Speed
63.15 Mbps 16.55 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Stock, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Stock property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on how you will use the internet. Check out the table below for a general idea the kind of broadband speed you should choose for a broadband service in Stock.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Stock

Corded telephone area code Stock

The telephone area code, sometimes called the landline dialling code, for Stock is 01806. If you're calling somebody in Stock, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 Stock call cost?

If calls are included with your landline or mobile, the phone call is likely to be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Stock

Residents of Stock are able to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Stock home to the gas network and electricity grid.

More often than not you won't need to speak to the Stock distribution network operator, but should you ever need to, you can quickly find out which DNO covers Stock below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Stock

The electricity distribution network operator for Stock is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Stock

There are no power plants within a 10 mile radius of Stock.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Near Stock

You might be wondering which municipalities are close to Stock, in the table below you can see the closest five municipalities to Stock.

Closest five municipalities to Stock
Municipality Distance from Stock
Fryerning -
Ingatestone -
Billericay (West) 1.75 miles
Billericay (East) 2.42 miles
Great Burstead 2.42 miles