A Complete Guide to Utilities in Stockbridge Village

Are you moving and want to know more about Stockbridge Village? Our comprehensive utilities guide to Stockbridge Village will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Stockbridge Village water and sewerage. Keep reading to learn everything about utilities in Stockbridge Village.

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About Stockbridge Village, Merseyside

Stockbridge Village L28 has a population of 6,018 and is located in the county of Merseyside. Merseyside has a population of 1,423,065 people.

Who supplies my water in Stockbridge Village?

Stockbridge Village water services are supplied by United Utilities. Here are the main contact numbers for United Utilities:

How to get in touch with the water supplier in Stockbridge Village

Speaking to an advisor at United Utilities is one of many contact methods to talk about your Stockbridge Village water problems.

In the table below we have listed the main phone numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to United Utilities

You can also get in touch with United Utilities, either by email or with a letter in the post. You can also submit your request on the United Utilities website.

If you prefer to send a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE
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Water rates in Stockbridge Village

Water bill in Stockbridge Village

Water rates in Stockbridge Village are based on if your home has a water meter or not. You can easily find out whether your Stockbridge Village water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Stockbridge Village water rates will have a meter number listed on their water bills.

Metered Customers in Stockbridge Village

Customers who have a water meter installed at their Stockbridge Village property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges are for the consumption at your Stockbridge Village home.

Unmetered Customers in Stockbridge Village

Customers without a meter at their Stockbridge Village home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Stockbridge Village home.

As an unmetered customer, the rate you pay for water in Stockbridge Village will be based on the rateable value of your home. The rateable value of your Stockbridge Village water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Stockbridge Village may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Stockbridge Village?

The average water bill Stockbridge Village residents are billed is £16.83 monthly, which works out at £202 a year.

How do I pay my Stockbridge Village water bill?

First, you must sign up and register with United Utilities. After you register your details with United Utilities, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Stockbridge Village bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Stockbridge Village?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Stockbridge Village L28, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Stockbridge Village Water Frequently Asked Questions

Below we have answered some common questions that customers in Stockbridge Village have about their water supply.

Frequently Asked Questions About Water in Stockbridge Village

Is tap water in Stockbridge Village safe to drink?

Yes! The tap water is safe to drink in Stockbridge Village. You can rest assured that Stockbridge Village water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Stockbridge Village water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Stockbridge Village water to make it drinkable.

Where does the water in Stockbridge Village come from?

There are three main sources of water that supply Stockbridge Village:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Stockbridge Village

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Stockbridge Village is below 60ppm, that makes the water hardness in in Stockbridge Village is rated as soft water.

What does this mean?

The clean water supply to your home in Stockbridge Village contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

Selectra recommends

Water softener isn't needed at your home in Stockbridge Village.

Stockbridge Village No Water

If there isn't any running water in your Stockbridge Village home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Stockbridge Village.

If there is no water at your Stockbridge Village home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Stockbridge Village.

If your home has no cold water, not even a trickle, contact United Utilities for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the United Utilities website for any information explaining why you have no water.
  2. Check the Twitter account of United Utilities, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Stockbridge Village water leak or flooding

Stockbridge Village water problems can include anything from flooding or a leak, to a burst water main in your Stockbridge Village home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Stockbridge Village property, you must do one of the following as soon as possible:

  1. Contact United Utilities regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the United Utilities website and complete the online form to report the issue.

Why does the water in Stockbridge Village taste strange?

If you detect a difference in smell or taste of your Stockbridge Village water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Stockbridge Village water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Stockbridge Village water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with United Utilities via the contact channels listed above.

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Broadband in Stockbridge Village L28

Stockbridge Villageinternet connected globe

The speed of your internet connection at your Stockbridge Village home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and see how it compares to the average internet speed in Stockbridge Village with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Stockbridge Village Average Download Speed Stockbridge Village Average Upload Speed
111.75 Mbps 18.45 Mbps
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The type of internet connection you have can affect your download and upload speed in Stockbridge Village. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it's the only type of internet connection currently available.

What should you consider when searching for a broadband provider in Stockbridge Village?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider might seem daunting at first. Worry not, let's take a look at the top four points worth considering before searching for a broadband provider in Stockbridge Village.

Availability

The first thing you need to think about when searching for a broadband provider in Stockbridge Village is the issue of availability. Whilst many homes in Stockbridge Village should be able to enjoy superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Stockbridge Village?

  • Fibre broadband
    • This is the fastest type of connection you can get in Stockbridge Village
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Stockbridge Village homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Stockbridge Village.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Stockbridge Village.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Stockbridge Village broadband value for money

Stockbridge Village broadband bill

Another important consideration is how much it costs for the broadband in Stockbridge Village. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the terms and conditions of the deal when you sign up for a broadband connection in Stockbridge Village. There are some providers that will increase the price you pay during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

Stockbridge Village Broadband Reliability

The reliability of the broadband connection is in Stockbridge Village should also be considered, with many people working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work can be extremely important.

The times when we're not working we're watching movies online or gaming online that without a reliable internet connection for your Stockbridge Village home will be an important thing to consider.

Stockbridge Village broadband customer support

Finally, the technical support for your Stockbridge Village broadband connection is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Stockbridge Village.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Stockbridge Village have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Stockbridge Village?

The average broadband speed in Stockbridge Village is:

Stockbridge Village Average Download Speed Stockbridge Village Average Upload Speed
111.75 Mbps 18.45 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Stockbridge Village, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Stockbridge Village home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Take a look at this table for a rough guide to which speed you should choose when signing up for broadband in Stockbridge Village.

Main internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

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What's the telephone dialling code of Stockbridge Village

Corded telephone area code Stockbridge Village

The telephone area code, sometimes called the landline dialling code, for Stockbridge Village is 01806. If you call someone in Stockbridge Village, and you are in a different area, you should add 01806 before the number you're trying to call.

How much does an 01806 Stockbridge Village call cost?

If calls are included with your landline or mobile, the phone call will probably be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Stockbridge Village

People living in Stockbridge Village are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Stockbridge Village home to the electricity grid and gas networks.

In many cases you won't need to speak to the Stockbridge Village distribution network operator, but if you do, you can easily find out which DNO is responsible for Stockbridge Village right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Stockbridge Village

The electricity distribution network operator for Stockbridge Village is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email [email protected]
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Stockbridge Village

There are no power plants within a 10 mile radius of Stockbridge Village.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Stockbridge Village

Perhaps you're wondering which towns and cities are nearby Stockbridge Village, in the below table you will find the five nearest towns and cities to Stockbridge Village.

Closest five municipalities to Stockbridge Village
Municipality Distance from Stockbridge Village
Croxteth Park 0.54 miles
Broadgreen 1.18 miles
Knotty Ash 1.18 miles
Dovecot 1.18 miles
Page Moss 1.18 miles