Utilities in <u>Stocksfield

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A Complete Guide to Utilities in Stocksfield

If you've moved and have questions about Stocksfield? Our utilities guide to Stocksfield is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Stocksfield water and sewerage. Keep reading to learn everything about utilities in Stocksfield.

About Stocksfield, Northumberland

Stocksfield NE43 has a population of 2,559 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Stocksfield?

Stocksfield water services are supplied by Northumbrian Water. In the table below are the contact numbers for Northumbrian Water:

Getting in touch with your water supplier for Stocksfield

Calling a phone number for Northumbrian Water is just one method of contact to deal with your Stocksfield water issues.

In the table below we have listed the main contact numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water contact number Northumbrian Water Emergency contact number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also get in touch with Northumbrian Water, either by email or with a letter in the post. You can also submit your request on the Northumbrian Water website.

If you prefer to send a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Northumbrian Water, you must use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Cost of water in Stocksfield

Water bill in Stocksfield

Water rates in Stocksfield depend on whether your home has a water meter or not. You can easily check if your Stocksfield water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Stocksfield water rates will have a meter number listed on their water bills.

Metered Customers in Stocksfield

Customers with a water meter at their Stocksfield home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Stocksfield home.

Unmetered Customers in Stocksfield

Customers without a meter at their Stocksfield home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Stocksfield home.

The rate unmetered customers pay for water in Stocksfield is going to be based on the rateable value of your home. The rateable value part of your Stocksfield water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Stocksfield might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Stocksfield?

The average water bill Stocksfield residents are being charged is £14.83 monthly, which works out at £178 per year.

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How do I pay my Stocksfield water bill?

You will first need to register with Northumbrian Water. After you've registered with Northumbrian Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Stocksfield bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Stocksfield?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Stocksfield NE43, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Stocksfield Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Stocksfield have about their water supply.

Frequently Asked Questions About Water in Stocksfield

Is the tap water in Stocksfield safe to drink?

Yes! You can drink the tap water in Stocksfield. You can rest assured that Stocksfield water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Stocksfield water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Stocksfield water to make it drinkable.

Where does the water in Stocksfield come from?

There are three main sources of water that supply Stocksfield:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Stocksfield

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Stocksfield is less than 60ppm, that means the water hardness in in Stocksfield is rated as soft water.

What does this mean?

The water supply to your home in Stocksfield contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which extends their lifespan.

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Water softener isn't needed at your home in Stocksfield.

Stocksfield No Water

If you have no water in your Stocksfield home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Stocksfield.

If there is no water at your Stocksfield home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Stocksfield.

If there is no cold water, not even a trickle, contact Northumbrian Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Northumbrian Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Northumbrian Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Stocksfield water leak or flooding

Stocksfield water problems might include anything from a leak, a burst water main, or flooding in your Stocksfield home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Stocksfield property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Northumbrian Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the Northumbrian Water website and fill in the form to report the problem.

Why does the water in Stocksfield taste strange?

If you detect a difference in smell or taste of your Stocksfield water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Stocksfield water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Stocksfield water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Northumbrian Water via the contact channels listed above.

Broadband Speed in Stocksfield NE43

Stocksfieldinternet connected globe

The broadband speed you get at your Stocksfield home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test how fast your internet is and see if it matches the average connection speed for Stocksfield with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Stocksfield Average Download Speed Stocksfield Average Upload Speed
53.30 Mbps 10.65 Mbps
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The type of internet connection you have can affect your download and upload speed in Stocksfield. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one available.

Things to consider when searching for a broadband provider in Stocksfield?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider might seem daunting at first. Worry not, let's take a look at the top four points to think about when searching for a broadband provider in Stocksfield.

Availability

The first thing you need to think about whilst searching for a broadband provider in Stocksfield is the availability. Most homes in Stocksfield can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Stocksfield?

  • Fibre broadband
    • This is the fastest type of connection you can get in Stocksfield
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Stocksfield homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Stocksfield.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Stocksfield.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Stocksfield broadband price

Stocksfield broadband bill

You should also think about how much it costs for the broadband in Stocksfield. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer before you commit to a internet connection in Stocksfield. Some providers may even increase the price whilst you're in contract. For example, recently there was a BT price hike that has affected millions of customers.

Stocksfield Broadband Reliability

How reliable the broadband is in Stocksfield should also be considered, with many people working from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Stocksfield home is going to be important.

Stocksfield broadband customer support

Lastly, the technical support for your Stocksfield broadband connection is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue in a fast and efficient manner should be considered when you choose a broadband provider in Stocksfield.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Stocksfield ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Stocksfield?

The average speed of broadband in Stocksfield is:

Stocksfield Average Download Speed Stocksfield Average Upload Speed
53.30 Mbps 10.65 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Stocksfield, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Stocksfield property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Take a look at this table to find out which speed you should take when getting connected in Stocksfield.

Frequent internet uses Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Stocksfield

Corded telephone area code Stocksfield

The landline area code, sometimes called the dialling code, for Stocksfield is 01806. When making a call to someone in Stocksfield, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Stocksfield call cost?

If you have calls included with your mobile or landline tariff, the phone call is likely to be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Stocksfield

Residents of Stocksfield are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Stocksfield home to the gas and electricity networks.

More often than not you won't need to speak to the Stocksfield distribution network operator, but should you ever need to, you can find the distribution network operator for Stocksfield in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Stocksfield

The electricity distribution network operator for Stocksfield is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Stocksfield

There are no power plants within a 10 mile radius of Stocksfield.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near Stocksfield

Perhaps you're wondering which towns and cities are nearby Stocksfield, in the below table you will find the closest five municipalities to Stocksfield.

Closest five municipalities to Stocksfield
Municipality Distance from Stocksfield
Broomhaugh 2.57 miles
Riding 2.57 miles
Ovington 3.73 miles