Your Complete Guide to Utilities in Stockwood

If you've moved and have questions about Stockwood? Our comprehensive utilities guide to Stockwood will explain in detail everything about broadband, area codes, power generation and energy distributors, and Stockwood water and sewerage. Keep reading to learn everything about utilities in Stockwood.

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About Stockwood, Bristol

Stockwood BS14 has a population of 10,802 and is located in the county of Bristol. Bristol has a population of 467,099 people.

Who supplies my water in Stockwood?

Stockwood water services are supplied by Bristol Water. Here are the main contact numbers for Bristol Water:

How to reach your water provider in Stockwood

Speaking to an advisor at Bristol Water is just one method of contact to talk about your Stockwood water problems.

In the table below we have listed the main telephone numbers for Bristol Water general enquiries and emergencies.

Bristol Water telephone number Bristol Water Emergency telephone number
0345 600 3600 0345 702 3797
8am-8pm Mon-Fri, 8am-2pm Sat, Bank holidays 9am-5pm, Emergencies 24/7/365

Write to Bristol Water

Additionally, you can communicate with Bristol Water, either by email or with a letter in the post. You can also submit your request on the Bristol Water website.

Customer that want to post a letter to Bristol Water can do so by writing to the Bristol Water address below:

Bristol Water Address
Customer Services, BWBSL, 1 Clevedon Walk
Bristol
BS48 1WA

If you would like to email Bristol Water, you must use the following email address:

Bristol Water Email Address
[email protected]
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Cost of water in Stockwood

Water bill in Stockwood

Water rates in Stockwood are based on if your home has a water meter or not. You can easily check if your Stockwood water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Stockwood water rates will have a meter number listed on their water bills.

Metered Customers in Stockwood

Customers that have a water meter at their Stockwood property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Bristol Water. Whilst the variable charges are for the consumption at your Stockwood home.

Unmetered Customers in Stockwood

Customers without a meter at their Stockwood home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Stockwood home.

Water rates for unmetered customers in Stockwood is going to be based on the rateable value of your home. The rateable value part of your Stockwood water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, having a water meter installed at your Stockwood could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Stockwood?

The average water bill Stockwood residents are charged is £16.83 per month, which is £202 annually.

How do I pay my Stockwood water bill?

First of all, you will need to register with Bristol Water. Once you've registered an account with Bristol Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Stockwood bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Bristol Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Stockwood?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Stockwood BS14, your water supplier is Bristol Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Stockwood Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Stockwood have about their water supply.

Frequently Asked Questions About Water in Stockwood

Is the tap water in Stockwood safe to drink?

Yes! It's safe to drink the tap water in Stockwood. You can rest assured that Stockwood water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Stockwood water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Stockwood water to make it drinkable.

Where does the water in Stockwood come from?

There are three main sources of water that supply Stockwood:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Stockwood

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Stockwood is higher than 201ppm, this means the water in Stockwood is rated as hard water.

What does this mean?

The clean water supply to your home in Stockwood contains an elevated level of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Stockwood.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Stockwood No Water

If you have no water in your Stockwood home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Stockwood.

If there is no water at your Stockwood home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Stockwood.

If there is no cold water, not even a trickle, contact Bristol Water for advice. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Bristol Water website for any information explaining why you have no water.
  2. Check the Twitter account of Bristol Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Stockwood water leak or flooding

Stockwood water problems could be anything from a leak, a burst water main, or flooding in your Stockwood home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Stockwood property, you must do one of the following as soon as possible:

  1. Contact Bristol Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Bristol Water website and complete the online form to report the issue.

Why does the water in Stockwood taste strange?

If you find the taste or smell is different with your Stockwood water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Stockwood water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Stockwood water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Bristol Water using the contact information above.

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Internet in Stockwood BS14

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The speed of your broadband connection at your Stockwood home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average broadband speed for Stockwood with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Stockwood Average Download Speed Stockwood Average Upload Speed
95.40 Mbps 21.70 Mbps
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The type of internet connection you have can affect your download and upload speed in Stockwood. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one currently available.

What should you consider when picking a broadband provider in Stockwood?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider might seem daunting at first. Worry not, we've listed the four important points to think about when picking a broadband provider in Stockwood.

Availability

The first thing you need to think about whilst picking a broadband provider in Stockwood is the issue of availability. Most homes in Stockwood should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Stockwood?

  • Fibre broadband
    • This is the fastest type of connection you can get in Stockwood
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Stockwood homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Stockwood.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Stockwood.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Stockwood broadband price

Stockwood broadband bill

Another important consideration is the price you pay for broadband in Stockwood. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal before you sign up to a broadband connection in Stockwood. Some providers will raise the price even whilst you're in contract. For example, recently there was a BT price hike which affects millions of BT customers.

Stockwood Broadband Reliability

The reliability of broadband in Stockwood should also be considered, with many people working from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Stockwood home will be an important thing to consider.

Stockwood broadband customer service

Our final tip, the technical support for your Stockwood broadband internet is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue efficiently and quickly should be considered when making a decision for a broadband internet provider in Stockwood.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Stockwood have about broadband internet.

Broadband Internet FAQs

Is the internet fast in Stockwood?

The average broadband speed in Stockwood is:

Stockwood Average Download Speed Stockwood Average Upload Speed
95.40 Mbps 21.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Stockwood, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Stockwood property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Take a look at this table for a general idea which speed you should take when signing up for broadband in Stockwood.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

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What's the telephone dialling code of Stockwood

Corded telephone area code Stockwood

The telephone area code, sometimes called the landline dialling code, for Stockwood is 01806. If you're calling somebody in Stockwood, and you are in a different area, you should add 01806 to the number you'd like to call.

How much does an 01806 Stockwood call cost?

If calls are included with your landline or mobile, then the call cost should be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Stockwood

People living in Stockwood are able to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Stockwood home to the electricity grid and gas networks.

In many cases you won't need to speak to the Stockwood distribution network operator, but should you ever need to, you can quickly find out which DNO covers Stockwood below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Stockwood

The electricity distribution network operator for Stockwood is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Stockwood

There are no power plants within a 10 mile radius of Stockwood.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Stockwood

Perhaps you're wondering which towns and cities are nearby Stockwood, we've found the closest five municipalities to Stockwood.

Closest five municipalities to Stockwood
Municipality Distance from Stockwood
Whitchurch -
Bedminster Down 1.92 miles
Bishopsworth 1.92 miles
Hartcliffe 1.92 miles