A Complete Guide to Utilities in Stoke Aldermoor

If you just moved and have some questions about Stoke Aldermoor? Our utilities guide to Stoke Aldermoor will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Stoke Aldermoor water and sewerage. Keep reading to learn everything about utilities in Stoke Aldermoor.

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About Stoke Aldermoor, Warwickshire

Stoke Aldermoor CV3 is located in the county of Warwickshire. Warwickshire has a population of 568,167 people.

Who supplies my water in Stoke Aldermoor?

Stoke Aldermoor water utilities are supplied by Severn Trent. Here are the main contact numbers for Severn Trent, and Thames Water:

How to reach your water providers in Stoke Aldermoor

Speaking to an advisor at Severn Trent or Thames Water is one of many options to deal with your Stoke Aldermoor water account.

Severn Trent telephone numbers

In the table below we have listed the main telephone numbers for Severn Trent general enquiries and emergencies.

Severn Trent contact number Severn Trent Emergency contact number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

Thames Water telephone numbers

In the table below we have listed the main telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Severn Trent or Thames Water

You can also write to Severn Trent or Thames Water, by composing a letter or sending an email. You can also send your request via the Severn Trent or Thames Water website.

Severn Trent

If you prefer to write a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you want to email Severn Trent, you should use the following email address:

Severn Trent Email Address
[email protected]

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you should use the following email address:

Thames Water Email Address
[email protected]
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Price of water in Stoke Aldermoor

Water bill in Stoke Aldermoor

Water rates in Stoke Aldermoor depend on whether your home has a water meter or not. It's easy to find out if your Stoke Aldermoor water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Stoke Aldermoor water rates will have a meter number listed on their water bills.

Metered Customers in Stoke Aldermoor

Customers that have a water meter at their Stoke Aldermoor home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Severn Trent or Thames Water. Whilst the variable charges are for the consumption at your Stoke Aldermoor home.

Unmetered Customers in Stoke Aldermoor

Customers who don't have a meter at their Stoke Aldermoor home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Stoke Aldermoor home.

Water rates for unmetered customers in Stoke Aldermoor is going to be based on the rateable value of your home. The rateable value part of your Stoke Aldermoor water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Stoke Aldermoor may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Stoke Aldermoor?

The average water bill Stoke Aldermoor residents are being charged will depend on which water company supplies your home. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Annual Water Bill
Severn Trent £16.58 £199
Thames Water £19.33 £232

How do I pay my Stoke Aldermoor water bill?

First of all, you will need to register with Severn Trent or Thames Water. After you register your details with Severn Trent or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Stoke Aldermoor bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Severn Trent or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Stoke Aldermoor?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Stoke Aldermoor CV3, your water suppliers are Severn Trent and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Stoke Aldermoor Water Frequently Asked Questions

Below we have answered some common questions that customers in Stoke Aldermoor have about their water supply.

Frequently Asked Questions About Water in Stoke Aldermoor

Is the tap water in Stoke Aldermoor safe to drink?

Yes! You can drink the tap water in Stoke Aldermoor. You can rest assured that Stoke Aldermoor water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Stoke Aldermoor water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Stoke Aldermoor water to make it drinkable.

Where does the water in Stoke Aldermoor come from?

There are three main sources of water that supply Stoke Aldermoor:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Stoke Aldermoor

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Stoke Aldermoor is over 201ppm, that means the water hardness in Stoke Aldermoor is rated as hard water.

What does this mean?

The water supply to your home in Stoke Aldermoor contains an elevated level of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Stoke Aldermoor.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Stoke Aldermoor No Water

If you don't have any running water in your Stoke Aldermoor home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Stoke Aldermoor.

If there is no water at your Stoke Aldermoor home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Stoke Aldermoor.

If your home has no cold water, not even a trickle, contact Severn Trent or Thames Water for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Severn Trent or Thames Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Severn Trent or Thames Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Stoke Aldermoor water leak or flooding

Stoke Aldermoor water problems could be anything from a leak, a burst water main, or flooding in your Stoke Aldermoor home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Stoke Aldermoor property, you must do one of the following as soon as possible:

  1. Contact Severn Trent or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Severn Trent or Thames Water website and complete the online form to report the issue.

Why does the water in Stoke Aldermoor taste strange?

If you detect a difference in smell or taste of your Stoke Aldermoor water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Stoke Aldermoor water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Stoke Aldermoor water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Severn Trent or Thames Water using the contact information above.

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Internet in Stoke Aldermoor CV3

Stoke Aldermoorinternet connected globe

The speed of your internet connection at your Stoke Aldermoor home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test your internet speed and find out how it compares to the average internet speed in Stoke Aldermoor with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Stoke Aldermoor Average Download Speed Stoke Aldermoor Average Upload Speed
82.35 Mbps 22.30 Mbps
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The internet connection type you have can affect your download and upload speed in Stoke Aldermoor. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection available.

What to look for when searching for a broadband provider in Stoke Aldermoor?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, we've covered four main points that you should consider when searching for a broadband provider in Stoke Aldermoor.

Availability

The first thing to consider before searching for a broadband provider in Stoke Aldermoor is the availability. The majority of homes in Stoke Aldermoor can take advantage of superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Stoke Aldermoor?

  • Fibre broadband
    • This is the fastest type of connection you can get in Stoke Aldermoor
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Stoke Aldermoor homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Stoke Aldermoor.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Stoke Aldermoor.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Stoke Aldermoor broadband value for money

Stoke Aldermoor broadband bill

You should also think about the price you pay for broadband in Stoke Aldermoor. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the fine print of the deal when you sign up for a broadband connection in Stoke Aldermoor. Some providers may even increase the price during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

Stoke Aldermoor Broadband Reliability

The reliability of the broadband connection is in Stoke Aldermoor also needs consideration, with many people working from home either full-time or part-time, knowing you have a reliable broadband connection to stay in touch with work is a priority.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Stoke Aldermoor home is something to think about.

Stoke Aldermoor broadband customer support

Our final tip, the technical support for your Stoke Aldermoor internet connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises then having solid customer service that deals with your query in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Stoke Aldermoor.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Stoke Aldermoor have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Stoke Aldermoor?

The average broadband speed in Stoke Aldermoor is:

Stoke Aldermoor Average Download Speed Stoke Aldermoor Average Upload Speed
82.35 Mbps 22.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Stoke Aldermoor, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Stoke Aldermoor home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Take a look at this table to find out which speed you should choose when getting connected in Stoke Aldermoor.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

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What's the telephone dialling code of Stoke Aldermoor

Corded telephone area code Stoke Aldermoor

The telephone area code, sometimes called the landline dialling code, for Stoke Aldermoor is 01806. When making a call to someone in Stoke Aldermoor, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Stoke Aldermoor call cost?

If you have calls included with your landline or mobile tariff, the phone call should be included in that tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Stoke Aldermoor

Residents of Stoke Aldermoor are able to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Stoke Aldermoor home to the gas network and electricity grid.

In many cases you won't need to speak to the Stoke Aldermoor distribution network operator, but if you do, you can easily find out which DNO is responsible for Stoke Aldermoor right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Stoke Aldermoor

The electricity distribution network operator for Stoke Aldermoor is Western Power Distribution - East Midlands. You can find the Western Power Distribution - East Midlands contact details in the table below:

Western Power Distribution - East Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 678 3105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Stoke Aldermoor

There are no power plants within a 10 mile radius of Stoke Aldermoor.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Stoke Aldermoor

You might be wondering which municipalities are close to Stoke Aldermoor, in the table below you can see the five closest municipalities to Stoke Aldermoor.