Utilities in <u>Stoke Park

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A Complete Guide to Utilities in Stoke Park

If you've moved and have questions about Stoke Park? Our utilities guide to Stoke Park will help you to find out everything about broadband, area codes, power generation and energy distributors, and Stoke Park water and sewerage. Keep reading to learn everything about utilities in Stoke Park.

About Stoke Park, Suffolk

Stoke Park IP2 has a population of 7,184 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Stoke Park?

Stoke Park water utilities are supplied by Anglian Water. In the table below are the contact numbers for Anglian Water:

How to reach your water provider in Stoke Park

Calling a phone number for Anglian Water is just one method of contact to deal with your Stoke Park water account.

In the table below you will find the telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Write to Anglian Water

You can also get in touch with Anglian Water, either by email or with a letter in the post. You can also submit your request on the Anglian Water website.

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Price of water in Stoke Park

Water bill in Stoke Park

Water rates in Stoke Park are based on if your home has a water meter or not. You can easily check if your Stoke Park water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Stoke Park water rates will have a meter number listed on their water bills.

Metered Customers in Stoke Park

Customers who have a water meter installed at their Stoke Park house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water. While the variable charges cover the usage at your Stoke Park home.

Unmetered Customers in Stoke Park

Customers that don't have a water meter at their Stoke Park home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Stoke Park home.

Water rates for unmetered customers in Stoke Park is going to be based on the rateable value of your home. The rateable value calculation of your Stoke Park water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, installing a water meter at your Stoke Park may save you money.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Stoke Park?

The average water bill Stoke Park residents are charged is £16.83 each month, that's £202 per year.

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How do I pay my Stoke Park water bill?

You will first need to register with Anglian Water. After you register your details with Anglian Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Stoke Park bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Anglian Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Stoke Park?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Stoke Park IP2, your water supplier is Anglian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Stoke Park Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Stoke Park have about their water supply.

Frequently Asked Questions About Water in Stoke Park

Is the tap water in Stoke Park safe to drink?

Yes! It's safe to drink the tap water in Stoke Park. You can rest assured that Stoke Park water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Stoke Park water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Stoke Park water to make it drinkable.

Where does the water in Stoke Park come from?

There are three main sources of water that supply Stoke Park:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Stoke Park

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Stoke Park is over 201ppm, that makes the water hardness in Stoke Park is rated as hard water.

What does this mean?

The clean water supply to your home in Stoke Park contains an elevated level of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Stoke Park.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Stoke Park No Water

If you have no water in your Stoke Park home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Stoke Park.

If there is no water at your Stoke Park home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Stoke Park.

If you don't have any cold water, not even a trickle, contact Anglian Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Anglian Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Anglian Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Stoke Park water leak or flooding

Stoke Park water problems could be anything from a leak, a burst water main, or flooding in your Stoke Park home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Stoke Park property, you must do one of the following as soon as possible:

  1. Contact Anglian Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Anglian Water website and fill out the online form.

Why does the water in Stoke Park taste strange?

If you find the taste or smell is different with your Stoke Park water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Stoke Park water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Stoke Park water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Anglian Water via the contact channels listed above.

Broadband Speed in Stoke Park IP2

Stoke Parkinternet connected globe

The speed of your internet connection at your Stoke Park home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average internet speed in Stoke Park with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Stoke Park Average Download Speed Stoke Park Average Upload Speed
68.65 Mbps 14.55 Mbps
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The internet connection type you have can affect the speed you get at your home in Stoke Park. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas this type of connection is the only one available.

What to look for when picking a broadband provider in Stoke Park?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider might seem daunting at first. Worry not, we've covered four main points to think about when picking a broadband provider in Stoke Park.

Availability

The first point to bear in mind before picking a broadband provider in Stoke Park is the issue of availability. Most homes in Stoke Park should be able to enjoy fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in Stoke Park?

  • Fibre broadband
    • This is the fastest type of connection you can get in Stoke Park
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Stoke Park homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Stoke Park.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Stoke Park.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Stoke Park broadband price

Stoke Park broadband bill

You also need to consider how much it costs for the broadband in Stoke Park. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal when you sign up for a internet service in Stoke Park. Some providers will raise the price even whilst you're in contract. For example, recently there was a BT price hike which affects millions of BT customers.

Stoke Park Broadband Reliability

The reliability of the broadband connection is in Stoke Park also needs consideration, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to do your work can be extremely important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Stoke Park home is something to think about.

Stoke Park broadband customer service

Our final tip, the customer service of your Stoke Park broadband connection is extremely important. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that deals with your query efficiently and quickly should be considered when making a decision for a broadband internet provider in Stoke Park.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Stoke Park have about their internet connection.

Broadband FAQs

How fast is the broadband in Stoke Park?

The average speed of broadband in Stoke Park is:

Stoke Park Average Download Speed Stoke Park Average Upload Speed
68.65 Mbps 14.55 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Stoke Park, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Stoke Park home. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Have a look at the following table for a general idea what sort of download speed you should take for a broadband service in Stoke Park.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the landline area code in Stoke Park

Corded telephone area code Stoke Park

The landline area code, sometimes called the dialling code, for Stoke Park is 01473. If you call someone in Stoke Park, and you are in a different area, you will need to add 01473 to the number you'd like to call.

How much does an 01473 Stoke Park call cost?

If you have calls included with your landline or mobile tariff, then the call cost should be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Stoke Park

Residents in Stoke Park can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Stoke Park home to the gas network and electricity grid.

In many cases you won't need to speak to the Stoke Park distribution network operator, but if you do, you can find the distribution network operator for Stoke Park right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Stoke Park

The electricity distribution network operator for Stoke Park is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Stoke Park

There are no power plants within a 10 mile radius of Stoke Park.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Stoke Park

Perhaps you're wondering which towns and cities are nearby Stoke Park, in the table below you can see the closest five municipalities to Stoke Park.

Closest five municipalities to Stoke Park
Municipality Distance from Stoke Park
Belstead -
Copdock 0.82 miles
Akenham 1.95 miles