Utilities in <u>Stourton

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Your Complete Guide to Utilities in Stourton

Are you moving and want to know more about Stourton? Our comprehensive utilities guide to Stourton is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Stourton water and sewerage. Keep reading to learn everything about utilities in Stourton.

About Stourton, Shropshire

Stourton DY7 has a population of 541 and is located in the county of Shropshire. Shropshire has a population of 319,189 people.

Who supplies my water in Stourton?

Stourton water services are supplied by Severn Trent. Here are the main contact numbers for Severn Trent, and South Staffordshire Water:

Getting in touch with your water suppliers for Stourton

Calling a phone number for Severn Trent or South Staffordshire Water is one of many contact methods to talk about your Stourton water issues.

Severn Trent telephone numbers

Below, you can find the principal telephone numbers for Severn Trent general enquiries and emergencies.

Severn Trent contact number Severn Trent Emergency contact number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365
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South Staffordshire Water telephone numbers

Below, you can find the principal telephone numbers for South Staffordshire Water general enquiries and emergencies.

South Staffordshire Water contact number South Staffordshire Water Emergency contact number
0345 607 0456 0800 389 1011
Mon-Fri 8am-6pm, Emergencies 24/7/365

Write to Severn Trent or South Staffordshire Water

You can also write to Severn Trent or South Staffordshire Water, by composing a letter or sending an email. You can also submit your request on the Severn Trent or South Staffordshire Water website.

Severn Trent

If you prefer to write a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you want to email Severn Trent, you should use the following email address:

Severn Trent Email Address
customercare@severntrent.co.uk

South Staffordshire Water

If you prefer to write a letter to South Staffordshire Water can do so by writing to the South Staffordshire Water address below:

South Staffordshire Water Address
Green Lane
Walsall
WS2 7PD

If you want to email South Staffordshire Water, you should use the following email address:

South Staffordshire Water Email Address
water-email@south-staffs-water.co.uk

Price of water in Stourton

Water bill in Stourton

Water rates in Stourton depend on whether your home has a water meter or not. It's easy to find out if your Stourton water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Stourton water rates will have a meter number listed on their water bills.

Metered Customers in Stourton

Customers who have a water meter installed at their Stourton home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Severn Trent or South Staffordshire Water. Whilst the variable charges are for the consumption at your Stourton home.

Unmetered Customers in Stourton

Customers who don't have a meter at their Stourton home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Stourton home.

As an unmetered customer, the rate you pay for water in Stourton is based on the rateable value of your home. The rateable value calculation of your Stourton water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, installing a water meter at your Stourton may save you money.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Stourton?

The average water bill Stourton residents are billed will depend on which water company supplies your home. You can see in the table below the average water bill by supplier:

Supplier Average Monthly Water Bill Average Annual Water Bill
Severn Trent £16.58 £199
South Staffordshire Water £13.33 £160
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How do I pay my Stourton water bill?

First, you must sign up and register with Severn Trent or South Staffordshire Water. Once you've registered an account with Severn Trent or South Staffordshire Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Stourton bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Severn Trent or South Staffordshire Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Stourton?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Stourton DY7, your water suppliers are Severn Trent and South Staffordshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Stourton Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Stourton have about their water supply.

Frequently Asked Questions About Water in Stourton

Is the tap water in Stourton safe to drink?

Yes! The tap water is safe to drink in Stourton. You can rest assured that Stourton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Stourton water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Stourton water to make it drinkable.

Where does the water in Stourton come from?

There are three main sources of water that supply Stourton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Stourton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Stourton is less than 200ppm, that makes the water hardness in Stourton is rated as medium water.

What does this mean?

The water supply to your home in Stourton over. medium water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Stourton.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Stourton No Water

If you don't have any running water in your Stourton home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Stourton.

If there is no water at your Stourton home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Stourton.

If your home has no cold water, not even a trickle, contact Severn Trent or South Staffordshire Water for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Severn Trent or South Staffordshire Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Severn Trent or South Staffordshire Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Stourton water leak or flooding

Stourton water problems can include anything from a burst water main or flooding, to a leak in your Stourton home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Stourton property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Severn Trent or South Staffordshire Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, navigate to the "report a leak" area of the Severn Trent or South Staffordshire Water website and fill out the online form.

Why does the water in Stourton taste strange?

If you find the taste or smell is different with your Stourton water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Stourton water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Stourton water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Severn Trent or South Staffordshire Water using the contact information above.

Broadband in Stourton DY7

Stourtoninternet connected globe

The speed of your broadband connection at your Stourton home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see if it matches the average broadband speed for Stourton with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Stourton Average Download Speed Stourton Average Upload Speed
61.58 Mbps 13.20 Mbps
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The type of internet connection you have can have an effect on the speed you get in Stourton. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection currently available.

Things to consider when searching for a broadband provider in Stourton?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. Worry not, we've covered four main points that you should consider when searching for a broadband provider in Stourton.

Availability

The first thing to consider before searching for a broadband provider in Stourton is the availability. The majority of homes in Stourton can take advantage of superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Stourton?

  • Fibre broadband
    • This is fastest connection that's currently available in Stourton
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Stourton homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Stourton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Stourton.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Stourton broadband value for money

Stourton broadband bill

Another important consideration is the price you pay for broadband in Stourton. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the small print of the offer before you sign up to a internet connection in Stourton. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Stourton Broadband Reliability

The reliability of broadband in Stourton should also be considered, with many of us working from home either full-time or part-time, having a reliable internet connection to do your work is a priority.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Stourton home is going to be important.

Stourton broadband customer support

Our final tip, the customer support of your Stourton internet connection is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises then having solid customer service that deals with your query in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Stourton.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Stourton have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Stourton?

The average broadband speed in Stourton is:

Stourton Average Download Speed Stourton Average Upload Speed
61.58 Mbps 13.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Stourton, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Stourton property. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Have a look at the following table for a rough guide to which speed you should choose when signing up for broadband in Stourton.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Stourton

Corded telephone area code Stourton

The landline area code, sometimes called the dialling code, for Stourton is 01806. If you call someone in Stourton, and you are not in the same area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Stourton call cost?

If calls are included with your mobile or landline tariff, the phone call should be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Stourton

Residents of Stourton are able to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Stourton home to the gas network and electricity grid.

More often than not you will never need to ever contact the Stourton distribution network operator, but should you ever need to, you can find the distribution network operator for Stourton right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Stourton

The electricity distribution network operator for Stourton is Western Power Distribution - Midlands. You can find the Western Power Distribution - Midlands contact details in the table below:

Western Power Distribution - Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsuppliesmids@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Stourton

There are no power plants within a 10 mile radius of Stourton.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Stourton

You might be wondering which municipalities are nearby Stourton, in the table below you can see the five closest municipalities to Stourton.

Closest five municipalities to Stourton
Municipality Distance from Stourton
Enville -
Amblecote 1.05 miles
Wordsley 1.05 miles
Wollaston 1.05 miles
Stourbridge 1.05 miles